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"Great location and nice room. Except room was dirty at check in and broken TV. Front desk staff was polite but housekeeper gave us attitude at 9:30 be ... " More

By a verified traveler on Mon 29 Apr 2019

Hotel Description

4-star ski resort near Steamboat Ski Resort

Skiing getaway

Within a 15-minute walk of the resort, you'll find Steamboat Ski Resort and UCHealth Yampa Valley Medical Center. The Tennis Center at Steamboat Springs and Amaze'n Steamboat Family Fun Park are also within 2 miles (3 km).

Full-service spa, outdoor pool

A full-service spa, 2 restaurants, and 2 spa tubs are all featured at this smoke-free resort. Take advantage of ski rentals and ski storage on site. Enjoy the outdoor pool and perks like free WiFi.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 328 guestrooms offer free WiFi and room service. DVD players, coffee/tea makers, and free newspapers are also available.

Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$131* Per night/room Nov 9 - Nov 10

One Bedroom Condominium

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Condo

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two Bedroom Two Queen Three Bath

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Three Bedroom

Bed Count 1 King Bed Maximum Occupancy 12 Max

One Bedroom One King Two Bath

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Steamboat Grand ratings based on 12 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Steamboat Grand

Everyone (11) Couples (1)
3 out of 5

Posted by on Oct 20, 2020

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Comment from Hotel Management

Oct 23, 2020 by Steamboat Grand

Thanks for staying with us. We appreciate your feedback!

2 out of 5
To spend this kind of money I would think there would be more to the room. No refrigerator, no Continental breakfast, no free parking and the ice is on the other side of the hotel. Staff is friendly.

Posted by on Sep 28, 2019

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Comment from Hotel Management

Nov 2, 2019 by Hotel Management

Dear Guest, We are sorry to hear about your experience during your stay with us. We do offer a variety of room types that have full or partial kitchens and multiple bedrooms and bathrooms. Parking is at a premium around town and unfortunately there is not any free parking overnight. We hope to see you again in the future.

4 out of 5

Posted by on May 19, 2019

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Comment from Hotel Management

May 20, 2019 by Hotel Management

Thank you for the review! We would have loved to give you a 5-star experience, but appreciate the honest feedback and hope you'll consider us for future visits!

3 out of 5
Great location and nice room. Except room was dirty at check in and broken TV. Front desk staff was polite but housekeeper gave us attitude at 9:30 because we weren't out of the room yet so it could be cleaned. Very rude!!!!

Posted by , from Loveland, us on Apr 29, 2019

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Comment from Hotel Management

May 9, 2019 by Hotel Management

Dear Brian, We do sincerely apologize for falling short on our services throughout your stay. This is definitely a training opportunity that we need to follow-up on with our staff. Thank you for the kind words about our Front Desk staff. We hope that you will give us another opportunity to showcase our hotel and hospitality.

2 out of 5
The shower hadn’t been cleaned. There was a large amount oh hair that could not have been missed. There was no microwave or refrigerator in the room.

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 30, 2019 by The Grand

Hello, thank you for the feedback. We apologize the cleanliness of your room did not meet expectations and would like you to believe that is not our standards. Our Team of Housekeepers take pride in the appearance of our entire property, from guest rooms to conference spaces and beyond, yet we fell short in this instance. No excuses. As for the refrigerator and microwave, that is correct, we do not include these appliances in our King or Double Queen hotel rooms, however for future reference you can request a refrigerator be provided for a small fee.

5 out of 5

Steamboat Grand

This is a great place to stay, very clean, newer amenities. Staff was very accommodating and friendly. Pool and hot tubs were sizable, but not as large as portrayed in the pictures. Easy walk to the slopes and love that there is a shuttle to drop you off in town. The only negative, which could be a biggie for some, was that you can really hear thru the walls!!! We had a large family of screaming kids and partying adults, that made it hard for us to sleep on our last night. However, the staff did intervene which solved the problem.

Posted by , from michigan on Apr 6, 2017

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4 out of 5

Nice hotel next to the ski base

Pros: Hotel is full service. Large hot tubs were very nice after a day on the slopes. Restaurant was pretty good.
Location: Ski base was across the street- a short walk to the rental shops, apres ski and lifts. Shuttle to town was convenient.
I liked everything about the hotel. Unfortunately, I had to leave 5 days early as my father passed away. The shuttle service was convenient and the ski storage made skiing very easy. I will likely stay thee again in the future.

Posted by , from Houston, TX on Mar 15, 2017

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3 out of 5

Not What I Expected

Arriving at low occupancy we tried to check in 3 hours early. They said they'd call when room was ready. They didn't. Parking was an extra $ 12 a day. There was no mini-fridge in the room. No comfy chairs in the room. Not what I expected.

Posted by , from Centennial, CO on Sep 21, 2016

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3 out of 5

Awesome room, bring your own towel

Hotel was great. Room seemed to be clean, front desk was very friendly. Would have given it a perfect rating til the last day we were there. Housekeeping was exiting elevator, dropped about 10 towels on the dirty floor. Instead of putting them with dirty ones, she threw them all back on top of the clean pile! Next time, if I do stay here, I'll bring my own stuff!

Posted by , from Colorado on Jul 6, 2016

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1 out of 5

New hotel is new but the room had NO BED!

Pros: The Steamboat Grand staff. They helped with additional charge get a better room that actually has a bed.
Cons: A room with no physical bed should deserve a refund.
There was NO BED in this room. What one was told to sleep on was a bench with 2 inch foam pad with no sheets. I was charged $100 for this. I could get more from a motel 6! This is Travelocity idea of a 4 star hidden deal a room withat NO BED. WHAT A WASTE OF TIME AND MONEY!!!! If you have any kind of back issue this setup will not help you.

Posted by , from Denver on Oct 25, 2015

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Renovations + Closures

The following facilities or services will be unavailable from June 01 2020 to October 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Shuttle services
  • Spa

The following facilities are closed seasonally each year. They will be closed from October 14 to October 30:

  • Spa tub
  • Swimming pool

The property will be renovating from September 14 2020 to October 30 2020 (completion date subject to change). The following areas are affected:

  • Spa tub
  • Swimming pool

The property will be renovating from September 01 2020 to October 30 2020 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Sauna

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 spa tubs after a day on the slopes. The Steamboat Grand helps provide the perfect winter holiday with ski storage, ski equipment rentals, and shopping on site. At the end of the day, order après-ski drinks at the resort's bar. There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. This ski resort also offers an outdoor pool, a sauna, and a fitness center. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Steamboat Springs resort is smoke free.

  • 1 building
  • 328 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Built in 2000
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Ski equipment storage
  • Ski equipment rentals
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Steamboat Springs, CO (HDN-Yampa Valley) (43.6 km / 27.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Steamboat Grand offers 328 accommodations with DVD players and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.

The Steamboat Grand has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Motor boating nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Golf lessons available nearby
  • Kayaking nearby

Spa Services

Grand Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Number of hot springs - 2
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-out is available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7 percent of room rate

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Shuttle service
  • Ski storage
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge service
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 20 per night
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steamboat Grand
  • Steamboat Grand Hotel
  • Steamboat Grand Springs
  • The Steamboat Grand Hotel Steamboat Springs
  • Steamboat Grande
  • Steamboat Grand Hotel Springs
  • Steamboat Grand Resort
  • Steamboat Grand Springs
  • Steamboat Grande
  • Steamboat Grand Hotel Springs
  • The Steamboat Grand Resort
  • The Steamboat Grand Steamboat Springs
  • The Steamboat Grand Resort Steamboat Springs

You should know

  • Hot springs access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 4 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.