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"There were elevator issues that caused long delays. Only 1 of three elevators were working. " More

By a verified traveler on Mon 02 Mar 2020

Hotel Description

3.5-star hotel near Enterprise Center

Heart of St. Louis

A stay at this Downtown St. Louis hotel places you steps from Enterprise Center and within a 10-minute walk of Busch Stadium. City Museum and America's Center Convention Complex are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, cable TV

The 288 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and room service. Other amenities include premium bedding, video-game consoles, and hair dryers.

Junior Suite, 1 King Bed, Accessible, Non Smoking (Kitchenette)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$109* Per night/room Jul 13 - Jul 14

Standard Suite, 2 Queen Beds, Accessible, Jetted Tub (Handicap)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, Multiple Beds, Accessible, Non Smoking (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite, 1 King Bed with Sofa bed, Accessible, Pool View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Room, 1 King Bed, Accessible, Ocean View (Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Accessible, Oceanfront (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Red Lion Hotel St. Louis ratings based on 108 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Lion Hotel St. Louis

Everyone (44) Couples (8) Family (18)
5 out of 5
There were elevator issues that caused long delays. Only 1 of three elevators were working.

Posted by on Mar 2, 2020

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4 out of 5
The building is nice. Parming couldnt accomodate our vehicle. But there was no coffee maker in the room.

Posted by , from Iowa on Feb 23, 2020

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5 out of 5
Love the people, staff and rooms. Close to everywhere we like to go in the downtown area so it’s always our choice.

Posted by , from Petersburg, Il on Feb 16, 2020

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1 out of 5
The heat did not work. They wouldn’t give us another room so we suffered all night in a cold room

Posted by , from Quincy, IL on Feb 13, 2020

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Comment from Hotel Management

Feb 18, 2020 by Guest Relations

Dear Eric, Thank you for sharing your experience with us during your recent visit. It is saddening to hear about the experience you had from the heater in your room that detracted from your stay. Please accept our apologies for any inconvenience caused. Rest assured that our team is already working on it We look forward to welcoming you back the next time you are in town.

4 out of 5
The location was great for the NHL All Star weekend at Enterprise Center. I managed to get a pretty good deal as well. That being said, without some TLC, this property is going to need tout itself as the budget conscious but safe property downtown. Some ripped wallpaper, a knob missing in a bathroom, pot smell in the corridor, only 1-2 elevators working at any one time... you can get away with this as a budget hotel. I had a view of Enterprise from my "premium" room, which was unexpected and great, and I felt safe walking back alone after the game. Overall, I would recommend this if you can find a good deal.

Posted by on Jan 27, 2020

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4 out of 5
Hotel Staff very helpful and friendly. Good food/drinks and service in the bar/restaurant. The decor needs an update desperately and the carpeting replaced. But, overall it was very clean and that matters most to us! The only negative was an overwhelming sewage smell in the hallway/elevator area on the 5th floor. Our room did not have the odor. We would stay at this hotel again.:)

Posted by on Dec 18, 2019

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1 out of 5
This hotel is not suitable for guests. DO NOT stay at this hotel. We were placed in 2 different rooms both rooms had urine and blood soaked mattresses, tagging in the rooms, filthy couches and chairs and the carpet was not safe to walk on barefooted. We woke up physically ill and disgusted and checked out early. I have photos and will be submitting them to Travelocity for a refund, but more importantly, Travelocity should not be engaging in a relationship with this hotel!

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 9, 2019 by Lisa

It saddens us to know that your stay with us was anything but exceptional. Issues in housekeeping and maintenance are not like us and we will make sure we get back to our standards moving forward. We are under new Management and will hopefully be making some much needed upgrades in the very near future. Safe travels.

4 out of 5

Posted by on Nov 24, 2019

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3 out of 5
The location is great overall. Really close to alot of the sportsattractions and Union Station.

Posted by on Nov 5, 2019

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3 out of 5

Posted by on Oct 8, 2019

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About the Red Lion Hotel St. Louis

Location 400 S 14th St, St. Louis, MO 63103

Property Features

Red Lion Hotel St. Louis offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 29999 square feet (2787 square meters). A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Red Lion Hotel St. Louis. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star St. Louis hotel.

  • 288 guestrooms or units
  • 13 levels
  • 29999 sq ft of conference space
  • 2787 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Lambert-St. Louis Intl. Airport (STL) (22.3 km / 13.8 mi)
  • Train station: St. Louis Gateway Station (0.7 km / 0.5 mi)
  • Metro station: Stadium Station (0.7 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Red Lion Hotel St. Louis offers 288 accommodations with video-game consoles and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This St. Louis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Bistro 14 - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization for room and tax for any bookings where payment for the stay will be made by credit or debit card.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 34.00 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hotel St. Louis City Center
  • Sheraton St. Louis City Center
  • Sheraton St. Louis City Center Hotel
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion Hotel
  • Red Lion St. Louis
  • Red Lion
  • St. Louis Red Lion Hotel St. Louis Hotel
  • Hotel Red Lion Hotel St. Louis
  • Red Lion Hotel St. Louis St. Louis
  • Red Lion Hotel St Louis City Center
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion St. Louis
  • Hotel Red Lion Hotel St. Louis St. Louis
  • St. Louis Red Lion Hotel St. Louis Hotel
  • Hotel Red Lion Hotel St. Louis
  • Red Lion Hotel St. Louis St. Louis
  • Red Lion Hotel St Louis City Center
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion Hotel
  • Red Lion
  • Red Lion Hotel St. Louis Hotel
  • Red Lion Hotel St. Louis St. Louis
  • Red Lion Hotel St. Louis Hotel St. Louis

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.