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 St. Augustine •1 Room
 St. Augustine • 1 Room
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Castillo Real, an Ascend Hotel Collection Member

3-star property
530 A1a Beach Blvd, St. Augustine, FL 1-855-201-7819

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4.6 out of 5
Exceptional!
See all 68 Travelocity Reviews

"From checking in to checking out, friendly smiling staff. Great place. " More

By a verified traveler on Sun 20 May 2018

Points Of Interest

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Hotel Description

3-star Art Deco hotel near St. Augustine Beach

Oceanside stay

You'll be within half a mile (1 km) of St. Augustine Beach and 2 miles (3 km) of Anastasia State Park with a stay at this St. Augustine hotel. St. Augustine Alligator Farm Zoological Park and St. Augustine Amphitheater are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, comfy beds

The 60 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and espresso makers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$102* Per night/room Nov 3 - Nov 4

Standard Room, 1 King Bed, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Bed, Jacuzzi Tub, Balcony, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Castillo Real, an Ascend Hotel Collection Member ratings based on 68 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Castillo Real, an Ascend Hotel Collection Member

Everyone (16) Couples (1) Family (4)
5 out of 5

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 17, 2019 by Stacey Leonard

Dear Guest, Thank you for taking the time to provide us with valuable feedback regarding your recent stay with us. I am pleased to see that we met your expectations and we look forward to seeing you again in the future! Kind Regards, Stacey Leonard General Manager Castillo Real Resort

4 out of 5

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 1, 2019 by Stacey Leonard

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Stacey Leonard General Manager Castillo Real Resort

4 out of 5

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 27, 2019 by Stacey Leonard

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Stacey Leonard General Manager Castillo Real 904-471-3505

5 out of 5
From checking in to checking out, friendly smiling staff. Great place.

Posted by on May 20, 2018

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Comment from Hotel Management

May 22, 2018 by Stacey Leonard

Dear Guest, Thank you for taking the time to provide us with feedback regarding your recent stay. I am pleased to see that we were able to meet your expectations and we look forward to seeing you in the future. Kind Regards, Stacey Leonard General Manager

5 out of 5

Comfortable hotel very close to the beach.

Pros: The feeling of friendliness and the comfortable atmosphere
Cons: Complimentary breakfast offerings; handhold rails in the shower.
Location: Located in St. Augustine Beach; less than a 2-minute walk directly onto the beach (watch sunrise over the ocean!), many really fine restaurants nearby
Hotel is older, but beautifully decorated in a Spanish style and very clean. It's less than half a block to the beach. The swimming pool area is beautiful and very fun to relax in. Above all, the staff were incredibly friendly and went above and beyond what's normally encountered to be helpful, informative about things to do and see in St. Augustine--they were wonderful including housekeeping staff and the people at the front desk and even the young man who cleaned the swimming pool. The only downside was that there was no complimentary breakfast offerings. There is a very fine independent restaurant in the hotel building itself, but it was pricey for breakfast. The food was wonderful, but more costly than we could afford on a daily basis. We took advantage of the mini-fridge and microwave to provide our own breakfast after the first morning.

Posted by , from Norwood, NY on Apr 30, 2018

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Comment from Hotel Management

May 2, 2018 by Stacey Leonard

Dear Kathleen, Thank you for your 5-Star review!!! I am pleased to see that we were able to meet your expectations. I have shared your feedback with my team and they join me in saying THANK YOU for choosing our boutique and we look forward to seeing you in the future! Kind Regards, Stacey Leonard General Manager

5 out of 5

Great hotel

Clean Rooms. Beautiful views, pool was awesome, great for kids. Nice area so close to beach. 10 min from downtown. Loved it! Will be back!

Posted by , from Lynn Massachusetts on Feb 22, 2018

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Comment from Hotel Management

Mar 1, 2018 by Front Desk

Dear Danielle, Thank you for such a positive review and great pictures! We are delighted to learn that you enjoyed Castillo Real’s location, amenities and your room. We look forward to seeing you again in the future! Warmest regards, Alina Van Pelt Front Desk Supervisor Castillo Real

3 out of 5

Close to beach.

We Would of given much better rating but no internet reception in our room unless we held phone to window. The linen on the bed was very wrinkled the sheet and comforter. one day out of three we had someone clean our room there was a damp towel left on the bed and other towels left that should of been replaced. When we checked out very early the last day we weren't asked if we enjoyed our stay or no thank you nothing. On the flip side it is beautiful there and easy access to beautiful beach and nice pool and laundry facilities. Location is very good. Parking was easy and very nicely located. Walking distance to good restaurants and shops.

Posted by , from Ohio on Feb 12, 2017

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Comment from Hotel Management

Feb 14, 2017 by Adelheid Salas

Dear J, Thank you for taking the time to write a review. We appreciate feedback from our guests as it helps us to improve our services. I apologize that you had issues with the internet and your housekeeping service. I will contact our internet provider about poor reception and have shared your comments with the Executive Housekeeper, thank you for letting us know. We do hope that you will choose to stay with us again so that we may provide you with the exceptional customer service you deserve. Sincerely, Adelheid Salas General Manager

5 out of 5

Great Find

Pros: quality and size of our room
Cons: needs a cocktail lounge
Location: walking distance of the beach and a short drive to historic downtown St Augustine
Great find in the St Augustine, Fla area, was really surprised with the quality of the hotel, and the staff were great. The restaurant in the hotel was first class. Wish there had been a cocktail lounge though, only drawback.

Posted by , from Conway, SC on Jan 17, 2017

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Comment from Hotel Management

Feb 16, 2017 by Adelheid Salas

Dear David, Thank you for taking the time to write a review. We appreciate feedback from our guests as it helps us to improve our services. I am happy to hear that you enjoyed your stay and we look forward to seeing you soon. Sincerely, Adelheid Salas General Manager

5 out of 5

Very happy with price and proximity to beach

Beautiful room with great hot tub. Decided to stay an extra day because of relaxing amenities.

Posted by on Jan 12, 2017

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Comment from Hotel Management

Jan 16, 2017 by Adelheid Salas

Dear Jangym, Thank you for taking the time to write a review. We are very happy to heart that you enjoyed your stay and the room. We look forward to seeing you again. Sincerely, Adelheid Salas General Manager

5 out of 5

Nice

Clean, quiet, and comfortable. This place is about a 10 minute drive from the historic part of St Augustine. This will be the place we stay when we return.

Posted by on Jan 10, 2017

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Comment from Hotel Management

Jan 13, 2017 by Adelheid Salas

Dear Guest, Thank you for taking the time to write a review. I am happy to hear that you enjoyed your stay and our fabulous location. We look forward to seeing you in the future. Sincerely, Adelheid Salas General Manager

About the Castillo Real, an Ascend Hotel Collection Member

Location 530 A1a Beach Blvd, St. Augustine, FL 32080

Property Features

As a guest of Castillo Real, an Ascend Hotel Collection Member, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You'll find a 24-hour business center on site. Public spaces have free WiFi and wired Internet. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Castillo Real, an Ascend Hotel Collection Member. Free self parking is available. This 3-star St. Augustine hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Built in 2005
  • Dining venue
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool1
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (92.3 km / 57.4 mi)
  • Parking: Free self parking

Room Amenities

Castillo Real, an Ascend Hotel Collection Member offers 60 air-conditioned accommodations with DVD players and espresso makers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This St. Augustine hotel provides complimentary wireless Internet access. 27-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 10:30 AM.

La Cocina - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 9 for adults, USD 7 and USD 9 for children (approximately)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castillo Real Hotel
  • Castillo Real Hotel St. Augustine
  • Castillo Real St. Augustine
  • Castillo Real, an Ascend Hotel Collection Member Hotel
  • Castillo Real, an Ascend Hotel Collection Member St. Augustine
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.