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4.0 out of 5

"I’ve definitely stayed at cleaner hotels but it overall was fine. The biggest issue was that it wasn’t clean. The day we arrived there was a storm and ... " More

By a verified traveler on Wed 11 Mar 2020

Hotel Description

Enjoy the indoor pool at this Springfield hotel

In Springfield

At this Springfield hotel, you'll be within 3 miles (5 km) of University of Illinois at Springfield and 6 miles (10 km) of Abraham Lincoln Presidential Library and Museum. Henson Robinson Zoo and Lincoln Depot are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 78 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and free bottled water.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$84* Per night/room Oct 28 - Oct 29

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Springfield, IL ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Springfield, IL

Everyone (7) Couples (1) Family (10)
4 out of 5
I’ve definitely stayed at cleaner hotels but it overall was fine. The biggest issue was that it wasn’t clean. The day we arrived there was a storm and there was a bunch of water inside the window from a leak. Bathroom needed some deep cleaning for sure. TV for the king deluxe suit was super small. The hallways weren’t super clean and looked like they needed vacuumed both first and fourth floor the whole time we were here. (Monday to Wednesday) Looks like they need a LOT of little repairs through out the whole hotel. Duct tape on a button on the elevator. Crack in the bathroom wall where maybe it’s from water and separated? Other random things when you walk down the hall we noticed needed repaired. The breakfast they provided was really good. Staff although we didn’t talk to them much besides when we checked in they were really nice. Cleaning lady was really nice when she stopped by. The lady in the kitchen was super nice and helpful when I had my 1 year old down there and trying to take my food to the table and also push a stroller and carry plates and drinks. If it was clean and all the little random repairs fixed up it would have been a 5/5 but I’d say a 3 because no one wants to stay in a dirty hotel. We will probably be trying a different hotel next time we are in Springfield. It wasn’t the worst hotel I have been in though.

Posted by , from Springfield, IL on Mar 11, 2020

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Comment from Hotel Management

Apr 8, 2020 by Carlos Stakely

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Apr 8, 2020 by Carlos Stakely

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Checking in and out was no problem. Breakfast was ok. The eggs and potatoes were very dry. There was not a selection of meat to choose from. The rooms were spacious and you could not hear others in adjacent rooms. There was not bedskirts on the beds. So we could see the box springs. The vent in the shower looked as if it hadn't been cleaned in a while.The toilet looked as if something was stuck in the drain. I went down to take my nieces swimming but there was pink globs of something floating in the pool. I informed the front desk who immediately shut it down to treat. I was happy about that precaution but my nieces were upset they couldn't swim. I've stayed at this hotel in other states and was a little disappointed in the cleanliness of it.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 2, 2019 by Joe Council

Thank you for taking the time to let us know about your recent stay. We are sad to hear that you experienced some ups and downs during your stay. We will gladly take the issues you pointed out and use them to work towards perfecting our hotel. We greatly appreciate your feedback!

5 out of 5
We enjoy staying at this hotel. Always clean and staff friendly. My husband really enjoys the cookies!

Posted by on Oct 25, 2019

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Comment from Hotel Management

Dec 2, 2019 by Joe Council

Thank you for taking the time to let us know about your most recent stay! We are so thrilled to hear that you had such a nice time at our hotel. We greatly appreciate you taking the time to provide us with your feedback!

4 out of 5
Easy to get to, even though my GPS tried to enter directly off Stevenson. The drive runs along side the Bob Evans restaurant. The staff were friendly and helpful, which is always great. My only real complaint is that there was only the one roll of toilet paper in the bathroom and it wasn't a full roll. Just an oversight, I'm sure. Breakfast was great and the lady on duty there was great.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Nov 27, 2019 by Joe Council

We greatly appreciate you taking the time to let us know about your recent stay. We are so gad to hear that you had such a nice time at our property and that our staff were so friendly. Thank you for taking the time to share your feedback with us!

4 out of 5
the front desk and breakfast staff were very cordial and pleasant.

Posted by on Sep 22, 2019

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1 out of 5
They would not give me a copy of my invoice. Reservation was for 4 days, could only stay for 2. They were still going to bill me for 4 days. But would not give me a copy. Said i had to go through the app i used to make the reservation asi was paying them and not the hotel.

Posted by on Sep 20, 2019

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5 out of 5
The front clerk, whose name I’ve forgotten, was cheerful, efficient, and helpful. We had a previous experience with a different motel, and the contrast was a delight. Clean floors and carpets make a huge first impression. Country Inn’s floors were good. My only negatives are an extremely loud mfg plant a block over which you have no control over, and the breakfast room. Tables and trash station were badly worn.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Sep 10, 2019 by Joe Council

Thank you for taking the time to tell us about your stay! We are so glad to hear that you had such a nice stay!

5 out of 5
Great location and cleanliness. Breakfast was good too.

Posted by on Jul 27, 2019

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Comment from Hotel Management

Sep 10, 2019 by Joe Council

Thank you for taking the time to tell us about your stay! We're so please to see that you enjoyed your stay! We greatly appreciate your feedback!

3 out of 5
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. Average, phone in room didn’t work, cabinet for refrigerator door was broken, need mor toiletries items

Posted by , from Peoria on Jul 14, 2019

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Comment from Hotel Management

Sep 10, 2019 by Joe Council

Thank you for taking the time to tell us about your stay. We are sorry to hear about the issues that you experienced during your stay. We do hope to have the chance to make a better second impression should you ever find yourself in Springfield in the future.

About the Country Inn & Suites by Radisson, Springfield, IL

Location 3092 Stevenson Drive, Springfield, IL 62703

Property Features

Country Inn & Suites by Radisson, Springfield, IL offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 575 square feet (53 square meters). A library, tour/ticket assistance, and concierge services are also featured at the business-friendly Country Inn & Suites by Radisson, Springfield, IL. Free self parking is available. This Springfield hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • 575 sq ft of conference space
  • 53 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Springfield, IL (SPI-Abraham Lincoln Capital) (17.2 km / 10.7 mi)
  • Train station: Springfield Station (9 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Springfield, IL offers 78 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Springfield IL
  • Country Inn Carlson Springfield IL
  • Country Inn Radisson Springfield IL
  • Country Radisson Springfield IL
  • Country Inn Suites By Carlson Springfield IL
  • Radisson Springfield IL
  • Country Inn & Suites by Radisson, Springfield, IL Hotel
  • Country Inn & Suites by Radisson, Springfield, IL Springfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.