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3.8 out of 5
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"I loved that it was tucked away by a creek that was so peaceful. The balconies were perfect to enjoy the sound of the creek in the back. The rooms are ... " More

By a verified traveler on Mon 13 Mar 2023

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Room, 1 Bedroom (Lodge)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$117* Per night/room May 1 - May 2

Grand Room, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Standard Room (Bed Type Not Guaranteed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Room, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room, 2 Bedrooms (Lodge)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Holiday Inn Club Vacations Oak n’ Spruce Resort in the Berkshires, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Club Vacations Oak n’ Spruce Resort in the Berkshires, an IHG Hotel

Everyone (2) Couples (1) Family (1)
4 out of 5
I loved that it was tucked away by a creek that was so peaceful. The balconies were perfect to enjoy the sound of the creek in the back. The rooms are big and spacious and have everything you need! I didn't like they don't have elevators or something. Especially when you have to carry luggage up 3 floors. Also don't like the way the try to get you to go to a seminar to buy something. I just want to check in and when I say no they just say ok and don't keep trying. All and all it was a great trip and a great place to stay!

Posted by , from Norwalk on Mar 13, 2023

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Comment from Hotel Management

Mar 13, 2023 by Holiday Inn Club Vacations, Incorporated

We’re glad your stay was a pleasant experience. It’s our goal to be outstanding, and we hope you’ll visit us again, so that we can make your stay everything you were expecting and more!

5 out of 5

Posted by on Oct 18, 2022

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5 out of 5

Posted by , from Coxsackie on May 19, 2022

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1 out of 5
Booked 2 BdRm suite , old furnishings, dirty, noisy and DISRESPECTFUL staff with non existent management, 5 Black streaks across bedroom mirrored wall make up or sharpie , stove burners non function,odd smell permeated the room, appartently maid dumped liquid cover up all over room carpets, Sunday Night asked to move room , nothing was done , Really $200 bucks a night, asked to speak Manager Cindy , would not answer calls, BEWARE of this place

Posted by on Feb 11, 2022

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Comment from Hotel Management

Feb 11, 2022 by Cindy

Hearing from our guests is how we continue to grow. It is my understanding that you spoke with manager Amanda who cascaded your feedback to the proper departments. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

4 out of 5
Everything was wonderful. The staff was amazing and so professional and their customer service was above and beyond. I was just a little caught off guard when we opened the pull out couch. It wasn’t very clean. But everything else was perfect 👌

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 26, 2021 by Holiday Inn Club Vacations, Incorporated

Thanks a million for taking the time to rate your stay at the Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.