4.3 out of 5

"I loved the area great restaurants to walk to. The hotel was so accomodating and friendly. The restaurant for breakfast was pleasant with a very go ... " More

By a verified traveler on Mon 09 Jul 2018

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Hotel Description

4.5-star luxury hotel near San Jose Convention Center

City center stay

Within a 10-minute walk of this Downtown San Jose hotel, you'll find San Jose Convention Center and San Jose State University. Also, SAP Center at San Jose is within 2 miles (3 km) and Santa Clara University is within 6 miles (10 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Make the most of the health club and a rooftop terrace, and relax with drinks at one of the 3 bars/lounges.

WiFi, flat-screen TVs

The 808 guestrooms have flat-screen TVs with cable channels and offer WiFi and 24-hour room service. Minibars, premium bedding, and separate bathtubs and showers are also available.

Room, 1 Queen Bed, Non Smoking (Fairmont Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$127 per night

Junior Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Fairmont San Jose ratings based on 42 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Fairmont San Jose

Everyone (9) Couples (2) Business (1)
5 out of 5
Great location - walking distance to restaurants!!

Posted by , from California on Oct 1, 2018

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5 out of 5
Pros: I usually have something happen at a hotel that is annoying but not this time!
Cons: For me I cannot say.
Location: Said this above
I loved the area great restaurants to walk to. The hotel was so accomodating and friendly. The restaurant for breakfast was pleasant with a very good healthy menu. The fitness room was perfect size and had everything I need. And had a great massage at the spa.

Posted by on Jul 9, 2018

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5 out of 5

Excellent stay

What a great place to stay From the minute you arrive everyone greats you with a smile, the staff goes out of their way to make sure all your needs ate met, The rooms are very clean and well kept, definitely coming back....!

Posted by , from ca on Jul 12, 2017

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Comment from Hotel Management

Jul 17, 2017 by PR Manager

Dear Richard, Thank you so much for your excellent review! We are delighted to read that you enjoyed your stay at the Fairmont San Jose and we look forward to welcoming you back! All the best, Public Relations & Marketing Manager

5 out of 5

Top-Notch Property!

If you enjoy a beautiful room and a staff that spoils you, then stay at this hotel.

Posted by on Oct 24, 2016

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5 out of 5
Wanted to order room service at 2am but no one answered. Kinda disappointing

Posted by on Sep 19, 2016

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4 out of 5

Grand old hotel with a la carte amenities

Overall, the San Jose Fairmont met our expectation of a 5-star hotel in many ways, but it could be even better with not much effort. The room was huge, but there was only one easy chair...a pair would have been nicer. There was only one nightstand and lamp, although there was plenty of space for two. Most hotels these days provide two. How about some reading lights? A regular size snickers bar at the gift shop retails for $3 - wow!. Internet access should be free, not an extra $13.95 per day. Valet parking pickup is downstairs in the garage level. It would be nicer if the valet brought the car upstairs to the street level. We had a mini-bar, but no fridge space for our own items. The Keurig was great, but the Green Mountain coffee was not great. The magnified makeup mirror was a nice touch, but I wished the angle was adjustable. The bathroom was very beautiful and substantial, and we loved the wide marble windowsill.

Posted by , from Seattle on May 10, 2016

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1 out of 5

dumpy experience with alleged top hotel in San Jos

Pros: Tall Ceilings
Cons: Food menu, Temperature control, valet to front of building vs. basement.
Location: There was a nice Christmas display
I never write reviews, but for this one, I will. This hotel is simply not good for Business Travellers, they can put you in a building that is not in the main building on any given trip, and that building is separated by a catwalk and some significant extra commute when navigating the premise for car, food, keys, etc. Retaurants nearby are bleh, tried them one night and after that, went with room service... Gross food from Room Service pushed me into the minibar... Room was freezing

Posted by on Dec 19, 2015

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Comment from Hotel Management

Dec 22, 2015 by Natalie

Dear Chris, I'm so sorry to read that your stay was not a more pleasant one. While I'm pleased to hear you found the lobby Christmas display beautiful, I apologize for the disappointments you mentioned. We appreciate your feedback and do review all posts so we may learn about our valuable guest experiences and work to improve any areas that are lacking in the high standards we aim to achieve. Thank you again. Warmest Regards, Marketing & PR Manager

5 out of 5

Girls getaway

This hotel was great. Great location. Close to many restaurants. Short cab ride to the SAP center. This hotel was great. Great location. Close to many restaurants. Short cab ride to the S a P Hotel has a nice bar lounge in the center of the lobby

Posted by , from sacramento on May 12, 2015

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Comment from Hotel Management

May 15, 2015 by Natalie

Dear Valued Guest, Thank you for choosing to stay with us for your girl’s getaway. We’re thrilled you enjoyed your time with us and we look forward to welcoming you back. Warmest Regards, Natalie P Marketing & PR Manger

5 out of 5

Nice hotel in downtown San Jose.

Pros: Rooms were vey clean and quiet. Location is ideal for downtown venues.
Cons: parking is very expensive.
Location: Near San Jose State; Art Museum, public transportation
Nice location in downtown San Jose. Very close to San Jose State University. Adjacent to the Art Museum and a couple of blocks from the trolley line. spent three nights with family. A very nice place

Posted by on Mar 24, 2015

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Comment from Hotel Management

Apr 14, 2015 by Natalie

Dear Valued Guest, Thank you for your kind review. We are happy to hear you enjoyed so much of your stay and hope to welcome you again soon. Warm Regards, Natalie P Marketing & PR Manager

5 out of 5

offered up- when room was not ready!

Was given highest listed available Presidential Suite room ! Will definitely stay there again.

Posted by , from Panama City Beach, Fl on Mar 23, 2015

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Property Features

The Fairmont San Jose offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a bar/lounge. Public spaces have WiFi for a fee. A 24-hour business center, limo/town car service, and a meeting room are available. A sauna, a rooftop terrace, and multilingual staff are also featured at the luxury The Fairmont San Jose. For a fee, parking is available.

  • 808 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 3 bars or lounges
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (7 km / 4.3 mi)
  • Train station: San Jose Diridon Station (1.4 km / 0.9 mi)
  • Metro station: San Antonio Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Fairmont San Jose offers 808 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, and designer toiletries. This San Jose hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

The Grill on the Alley - This restaurant serves lunch and dinner. Open daily.

McCormick and Schmicks - This seafood restaurant specializes in seafood and serves lunch and dinner. Open daily.

Fountain Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.

Lobby Lounge - Onsite lobby lounge.

24-hour room service is available.

Spa Services

  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 70 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 13.95 per night (rates may vary)
  • Valet parking fee: USD 26 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Refrigerator fee: USD 25.00 per day
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Hotel San Jose
  • Fairmont San Jose
  • San Jose Fairmont
  • Fairmont San Jose Hotel
  • The Fairmont San Jose Hotel San Jose

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.