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The Ritz-Carlton Shanghai, Pudong

5.0 star property
5-star luxury hotel near Pudong Riverside Promenade and Park, connected to a shopping center

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Photo gallery for The Ritz-Carlton Shanghai, Pudong

2 indoor pools, open 7:00 AM to 9:00 PM, sun loungers
1 bedroom, down comforters, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Club Suite, 1 Bedroom (Carlton) | Bathroom | Separate tub and shower, rainfall showerhead, free toiletries
Suite, 1 King Bed, View | Bathroom | Separate tub and shower, rainfall showerhead, free toiletries
Reviews
9.4

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120
  • Popular LocationJin Mao Tower8 min walk
  • Popular LocationThe Bund12 min walk
  • Popular LocationOriental Pearl Tower15 min walk
  • AirportShanghai (SHA-Hongqiao Intl.)38 min drive

Room options

View all photos for Club Room, 1 King Bed, River View

1 bedroom, down comforters, in-room safe, desk

Club Room, 1 King Bed, River View

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, View, Tower

View from room

Club Room, 1 King Bed, View, Tower

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, View

1 bedroom, down comforters, in-room safe, desk

Club Room, 2 Double Beds, View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, View, Tower

View from room

Club Room, 2 Double Beds, View, Tower

  • 560 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, View

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, View

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, down comforters, in-room safe, desk

Club Room, 2 Double Beds

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, View

Suite, 1 King Bed, View | 1 bedroom, down comforters, in-room safe, desk

Suite, 1 King Bed, View

  • 807 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, View

1 bedroom, down comforters, in-room safe, desk

Room, 2 Double Beds, View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, View

View from room

Room, 1 King Bed, View

  • 689 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, View

1 bedroom, down comforters, in-room safe, desk

Room, 2 Double Beds, View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, City View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View (Club)

1 bedroom, down comforters, in-room safe, desk

Club Room, 1 King Bed, City View (Club)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 Bedroom (Panoramic)

1 bedroom, down comforters, in-room safe, desk

Panoramic Suite, 1 Bedroom (Panoramic)

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Ritz-Carlton, Club Lounge Access)

1 bedroom, down comforters, in-room safe, desk

Club Suite, 1 King Bed (Ritz-Carlton, Club Lounge Access)

  • 4413 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Room, 1 King Bed, View | 1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Pearl Tower View)

Club Suite, 1 Bedroom (Pearl Tower View) | View from room

Club Suite, 1 Bedroom (Pearl Tower View)

  • 807 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Carlton)

Club Suite, 1 Bedroom (Carlton) | 1 bedroom, down comforters, in-room safe, desk

Club Suite, 1 Bedroom (Carlton)

  • 1130 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Tower (Non-Smoking)

View from room

Room, 1 King Bed, View, Tower (Non-Smoking)

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Chairman, Club Lounge Access)

1 bedroom, down comforters, in-room safe, desk

Club Suite, 1 King Bed (Chairman, Club Lounge Access)

  • 4413 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Club Suite, 1 King Bed

  • 1023 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, View

1 bedroom, down comforters, in-room safe, desk

Club Room, 1 King Bed, View

  • 689 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, View

1 bedroom, down comforters, in-room safe, desk

Club Room, 1 King Bed, View

  • 534 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Waldorf Astoria Shanghai on the Bund
Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (455)
The price is $317
per night
$370 total
includes taxes & fees
May 17 - May 18
Waldorf Astoria Shanghai on the Bund

About the neighborhood

Shanghai

Heart of Shanghai.Within a 10-minute walk of this Pudong hotel, you'll find Pudong Riverside Promenade and Park and Super Brand Mall. Also, Jin Mao Tower is within half a mile (1 km) and Lujiazui Jingting is within 2 miles (3 km).

What's nearby

  • Shanghai Tower - 8 min walk
  • Jin Mao Tower - 8 min walk
  • The Bund - 12 min walk
  • Oriental Pearl Tower - 15 min walk
  • Yu Garden - 5 min drive

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • Kobachi - 1 min walk
  • Isola - 2 min walk
  • La Foret - 1 min walk
  • 金牌外婆家 - 2 min walk
  • 烧肉孙三郎 - 2 min walk

About this property

The Ritz-Carlton Shanghai, Pudong

5-star luxury hotel near Pudong Riverside Promenade and Park, connected to a shopping center
The Ritz-Carlton Shanghai, Pudong offers its guests 2 indoor swimming pools, a spa tub, a sauna, and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 27297 square feet (2536 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton Shanghai, Pudong. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This Art Deco Shanghai hotel is smoke free.

  • 285 guestrooms or units
  • 18 levels
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 27297 sq ft of conference space
  • 2536 sq m of conference space
  • Built in 2010
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
The Ritz-Carlton Shanghai, Pudong offers 285 air-conditioned accommodations with espresso makers and safes. Beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish

Property amenities

Family friendly

  • 2 indoor pools
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (CNY 112 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 265 for adults and CNY 133 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton Shanghai, Pudong

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 265 for adults and CNY 133 for children
  • Self parking fee: CNY 112 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Frequently asked questions

How close is The Ritz-Carlton Shanghai, Pudong to the airport?

The Ritz-Carlton Shanghai, Pudong is 11.3 mi (38-min drive) away from the Hongqiao International Airport (SHA) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton Shanghai, Pudong?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Shanghai, Pudong on May 5, 2024 start from $273.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton Shanghai, Pudong have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton Shanghai, Pudong.

Does The Ritz-Carlton Shanghai, Pudong offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton Shanghai, Pudong, but buffet breakfast is offered for a fee of CNY 265 for adults and CNY 133 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at The Ritz-Carlton Shanghai, Pudong?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton Shanghai, Pudong?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Ritz-Carlton Shanghai, Pudong?

Free parking is not available at this hotel. Self parking is available for CNY 112 per night.

Does The Ritz-Carlton Shanghai, Pudong have a pool?

The Ritz-Carlton Shanghai, Pudong features 2 indoor pools. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does The Ritz-Carlton Shanghai, Pudong have a restaurant?

There are 4 onsite restaurants, offering options like Italian cuisine, al fresco dining, and brunch.

Does The Ritz-Carlton Shanghai, Pudong have a spa?

This hotel doesn't have a spa, but it does offer facials and massages.

How close is The Ritz-Carlton Shanghai, Pudong to downtown Shanghai?

The Ritz-Carlton Shanghai, Pudong is 1.9 mi away from Shanghai.

The Ritz-Carlton Shanghai, Pudong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 288 out of 383 reviews" "
Rating 8 - Good. 65 out of 383 reviews" "
Rating 6 - Okay. 16 out of 383 reviews" "
Rating 4 - Poor. 5 out of 383 reviews" "
Rating 2 - Terrible. 9 out of 383 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Top notch property
Stayed 3 nights in Jan 2024

10/10 Excellent

Xun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

DaoYing

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay. Top level services, food and views.
Stayed 2 nights in Dec 2023

8/10 Good

Joe

Stayed 2 nights in Oct 2023

10/10 Excellent

Peiqiao

Liked: Amenities
Amazing experience and very professional service
Stayed 4 nights in Oct 2023

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz-Carlton is a great place to stay, quality rooms, friendly staff, fantastic restaurants.
Stayed 2 nights in Oct 2023

10/10 Excellent

Yegor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and amazing view. Definitely check out the swimming pool. The only two small negatives - there were no scales in the room and the breakfast buffet was good, but not stellar as would be expected at Ritz level.
Stayed 2 nights in Sep 2023

10/10 Excellent

Domenico

Stayed 1 night in Sep 2023

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and an amazing rooftop to enjoy Shanghai while sipping drinks!
Stayed 1 night in Sep 2023

10/10 Excellent

Travis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
The Ritz exceeded my expectations. The staff was amazing, especially Ada and Estella in the restaurant. They were always there to help guide me to some delicious food and giving me the best seat in the house. The hand written letters I received everyday made me feel at home. Wouldn’t stay anywhere else.
Stayed 2 nights in Aug 2023