6/10 Aceptable
Stacey C.
14 oct. 2025
No le gustó: Limpieza
This is an honest review of our stay. When we arrived, there were several light bulbs out including a couple on the porches. Windows were dirty and needed cleaning.Bugs...there is a stink bug infeststion (not ladybugs or flies or wasps) we had to remove 13 from one bedroom, 9 from another. They were alive, not dead! Outdoor firepit was not working despite being reported by previous renters (I saw it mentioned on a review) We also reported on 1st day and it was not able to be fixed prior to leaving. The deck is huge, but unfortunately we were unable to enjoy sitting outside around the firepit at night which was one reason we chose this particular cabin. Adirondack chairs are dilapidated, rickety, sway back and forth when moved, and are unsafe to sit in. They need to all be replaced.Refrigerator had broken drawers, freezer was inoperable throughout the duration of our trip and was not repaired. It did not seal properly and caused ice to melt and water leaked all across the floor .Would not recommend staying in this cabin during the winter due to incredibly steep drive unless you have 4 wheel drive.Positives- check in/check out process was super easy and office staff at Aunt Bugs were very nice and responsive to calls or texts. Cabin is super convenient to grocery store, Dollywood, and other stores. View is amazing with awesome sunsets. Overall, for the money we spent on our stay, we were underwhelmed. This cabin needs some work do to improve the guest's experience.
Stacey C.
Se hospedó 5 noches en octubre de 2025