4/10 Malo
Vonnie V.
8 dic. 2025
Le gustó: Limpieza
The property was clean and spacious. Also close to many restaurants and activities. That is where the good stops.Below are the issues we had with the stay. 1. The pool/hot tub only provided 4 towels for family of 18. Also, 2. Pool table had no chalk, a broken rack, broken bumper and hadn't been cleaned in years.3. The WiFi router was placed behind the TV in the back corner of the unit. There were supposed to be WiFi repeaters on each floor, but none. Multiple rooms on the 3rd floor had no signal so TVs were useless.4. There were two refrigerators, which was nice, but there was no water hooked to the one with a water dispenser and the other one that had water connected did not have a dispenser and did not make ice. We had to continually run out for more ice as we had our entire family staying at the house. They sent the handyman. He reset the icemaker. It made 1 tray and then stopped again. Overall, very inconvenient to buy ice and bottled water for our stay from Wednesday to Sunday for Thanksgiving. For the amount we paid for those days, I would expect everything advertised on VRBO for this unit should be in working condition.The owner tried to appease me by sending more TP, trash bags and water pitcher (Brita) which by the time it got there, wasn’t needed. He never offered any type of partial refund for all the inconvenience! I DO NOT RECOMMEND this unit!
Vonnie V.
Se hospedó 4 noches en noviembre de 2025
