8/10 Bueno
Krysia A.
30 dic. 2024
Log Cabin Experience needs Host Attention
First time in the Smoky Mountains,looked for a Log Cabin experience. The Cabin is very beautiful, authentic feel, great layout-bedrooms w/ private bath. Separated bedrooms for privacy, excellent balcony setup/views. The location is a good climb by car but therefore the views. You are about 20-30 min away from Main Street&Gatlinburg. Be prepared it is a 10 min drive from main road,yes windy but no problem. Cabin rentals everywhere needs better guidance/signage. Check-in instructions were perfect, no issues. Few items need attention as the over inflated cleaning fee made the issues worse. Oven was black like food exploded and never ever cleaned, probably a new stove is needed it was so bad. Maybe if some 5.00 foil is provided it could prevent some of this. Dryer was broken, shower head diverter needs to be jiggled just right to get the head to work, some dishes needed to be rewashed as they had food crusted on,dishwasher bad shape,cabinets with spills inside granular sugar/pepper crusting onto dishes, outside accent lighting/remotes not working, no soap listed as provided but there were about 5-6 used shampoo/sanitizers. Reached out to the hosts and the best answer was that they were just in the cabin and everything was fine. Every response was without action to correct(EX:Cleaners don't use the dryer so they wouldn't know it doesn't work). Didn't use the indoor tub jacuzzi can't give my opinion on that and no fireplace due to time of year. Pre-booking Inspections needed
Krysia A.
Se hospedó 4 noches en septiembre de 2024