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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel near Soaky Mountain Waterpark in Sevierville

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Restaurant
Business center
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Dolly Parton Statue
    ‪2 min drive‬
  • Place, Wilderness at the Smokies
    ‪2 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(90 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(74 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

King Room

  • Sleeps 2

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Feb 1 - Feb 2
Total with taxes and fees
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About the neighborhood

Sevierville

Heart of Sevierville.Stay at this Sevierville hotel and you'll be within half a mile (1 km) of Floyd Garrett's Muscle Car Museum and 2 miles (3 km) of Dolly Parton Statue. Wilderness at the Smokies and Wild WaterDome are also within 2 miles (3 km).

What's nearby

  • Floyd Garrett's Muscle Car Museum - 11 min walk - 0.6 miles
  • Dolly Parton Statue - 2 min drive - 1.1 miles
  • Wilderness at the Smokies - 2 min drive - 1.3 miles
  • Soaky Mountain Waterpark - 3 min drive - 1.5 miles
  • Wild WaterDome - 3 min drive - 1.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬20 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Waffle House - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel near Soaky Mountain Waterpark in Sevierville
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Sevierville. Free self parking is available.

This Sevierville hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Similar properties

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Clarion Pointe Sevierville-Pigeon Forge
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,002 reviews
$49 nightly
The price is $55
Feb 1 - Feb 2
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

How close is SureStay Plus Hotel by Best Western Sevierville to the airport?

SureStay Plus Hotel by Best Western Sevierville is 31.7 mi (46-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of Jan 29, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on Feb 4, 2026 start from $40.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Sevierville have an airport shuttle?

Airport shuttle services are not available at SureStay Plus Hotel by Best Western Sevierville.

Does SureStay Plus Hotel by Best Western Sevierville offer free breakfast?

Yes, SureStay Plus Hotel by Best Western Sevierville offers free breakfast.

Is there a casino at SureStay Plus Hotel by Best Western Sevierville?

No, there is no casino at this hotel.

What time is check-in at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at SureStay Plus Hotel by Best Western Sevierville?

This hotel offers free self parking.

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

SureStay Plus Hotel by Best Western Sevierville features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.The pool is closed seasonally each year from October 30 to May 22.

Does SureStay Plus Hotel by Best Western Sevierville have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus Hotel by Best Western Sevierville to downtown Sevierville?

SureStay Plus Hotel by Best Western Sevierville is 1 mi away from Sevierville.

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 514 out of 1086 reviews
Rating 8 - Good. 279 out of 1086 reviews
Rating 6 - Okay. 149 out of 1086 reviews
Rating 4 - Poor. 81 out of 1086 reviews
Rating 2 - Terrible. 63 out of 1086 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Caylee

Stayed 1 night in Dec 2025

10/10 Excellent

Mary, Louisville

Stayed 2 nights in Nov 2025

4/10 Poor

Raja

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
The room is not cleaned.. breakfast was very less item
Stayed 1 night in Oct 2025

4/10 Poor

john e

Disliked: Cleanliness, staff & service, amenities
There was seldom anyone at the desk including when I wanted to check out. The halls were dirty; they needed vacuuming. The entire property was "run down." We'll never stay there. I'm shocked that the Best Western chain allows their name to be associated with this sorry excuse for a hotel.
Stayed 7 nights in Oct 2025

10/10 Excellent

Elizabeth

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Free breakfast waffles yogart cereals and such Convenient parking Right on the main drag of everything Affordable place to sleep and keep going with your vacation
Stayed 1 night in Oct 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 5 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Always clean and staff is friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for our trip to Gatlinburg/Pigeon Forge. The breakfast was pretty decent compared to other hotels. My fiancé enjoyed the 24hr hot coffee. We had a great time. Would stay here again.
Stayed 5 nights in Oct 2025

6/10 Okay

Priscilla

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was friendly and that is the onky plus to our stay. Bed was horrible and breakfast options were limited and the eggs/sausage were cold. Tables in breakfast area were sticky and dirty. Our room appeared to not have been cleaned well. A dirty used towel was left on the sink and hairs were all over the counter/tub. You could hear everything in the room whether it was in the hallway, other rooms or outside. Someone's car alarm kept going off all night. So needless to say, we didnt get much sleep.
Stayed 1 night in Oct 2025

2/10 Terrible

Sydnee

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam Lowe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness
Good lightning couldn't change to heating
Stayed 1 night in Oct 2025

8/10 Good

jacqueline

Liked: Amenities
I liked the cookies and popcorn offer at night
Stayed 1 night in Oct 2025

2/10 Terrible

Marcell

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was roaches in my hotel room I was scared to sleep anywhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Miichael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Good parking. Staff was nice and helpful. Only gripe shower curtain rod needs to be fixed in rm 106
Stayed 4 nights in Oct 2025

6/10 Okay

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was rock hard and limited options for breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodations were very nice and comfortable with plenty of parking. The floor could have used a good mopping but it was very nice. I would stay again!
Stayed 4 nights in Oct 2025

8/10 Good

Maksudul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Hotel was nice. Breakfast option was a bit limited.
Stayed 2 nights in Oct 2025

6/10 Okay

Joan

Traveled with partner
Our room was fine for the price we paid.
Stayed 3 nights in Oct 2025

8/10 Good

WILLIAM, PULASKI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the proximity to our favorite places to this hotel and the ease of access to the highway. Staff is always warm and welcoming. Parking lot pretty tight as lots of construction workers are parking their work trailers and equipment in the parking lot.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had excellent time. Check in fast and easy. Staff was friendly and very helpful. Room was clean and the bedding was excellent didn't have to use our own bed sheets. We will stay again, highly recommend.
Stayed 9 nights in Oct 2025

2/10 Terrible

Daisy

Traveled with partner
Disliked: Cleanliness
The staff was accommodating with a refund but the room was disgusting. My husband and I walked in our room and turned right back around and walked out. Super disappointed and the pictures are very misleading.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gage

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not Recommend

Our room smelled like mildew, our bed sheet were damp as if they didn’t get to dry at all, hair from the previous visitors all over the bathroom, the staff was very kind but the hotel itself need work!
Stayed 1 night in Sep 2025

4/10 Poor

Travis

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025