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4.5 out of 5

"After McDonalds kicked me out at 10:00 on the button, I checked in and sat down in the breakfast area to eat my hamburger. I got kicked out of there, ... " More

By a verified traveler on Tue 26 Oct 2021

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Hotel Description

Family-friendly Art Deco hotel with indoor pool

City center stay

At this Richmond Hill hotel, you'll be within 6 miles (10 km) of Richmond Hill Historical Society Museum and 9 miles (15 km) of Sterling Links Golf Club. Also within 9 miles (15 km) are Coastal Georgia Botanical Gardens and Savannah Festival Outlet Center.

Family-friendly fun

This hotel features an indoor pool and a 24-hour gym. Families will appreciate the arcade/game room, onsite laundry facilities, and in-room childcare. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, soaking tubs

The 59 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include deep soaking bathtubs, iPod docks, and flat-screen TVs with cable channels.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Richmond Hill Inn ratings based on 37 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Richmond Hill Inn

Everyone (17) Couples (8) Family (12)
5 out of 5
After McDonalds kicked me out at 10:00 on the button, I checked in and sat down in the breakfast area to eat my hamburger. I got kicked out of there, too.

Posted by , from Cary on Oct 26, 2021

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Comment from Hotel Management

Oct 26, 2021 by Hotel Manager.

Dear Guest, Thank you for commenting. I’m pleased we were able to provide you a great experience. We take pride in meeting the needs of all our guests. I hope that you will stay with us again. Sincerely, Hotel Manager.

5 out of 5
Clean

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 9, 2021 by Hotel Manager

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

5 out of 5
Best Western Richmond Hill Ga. was so nice and clean and friendly! Very pleased!

Posted by on Jul 9, 2021

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5 out of 5
Very clean and well appointed.

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 28, 2021 by Hotel Manager

Dear Guest, Thanks for your stay at our hotel. We thank you that you were impressed with the cleanliness aspect of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I’m pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

4 out of 5

Posted by on Jun 12, 2021

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Comment from Hotel Management

Jun 23, 2021 by Hotel Manager

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

5 out of 5
The property was quiet and well maintained, and the staff was friendly and attentive. Free breakfast was really good and included fresh cooked pancakes, scrambled eggs, and sausage links. We’d definitely stay here again.

Posted by on May 30, 2021

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Comment from Hotel Management

May 30, 2021 by Hotel Manager

Dear Guest, Thanks for your kind comments and for noticing the many positive aspects of our hotel. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We’ll be here for you when you need us again. Sincerely, Hotel Manager

5 out of 5

Posted by on May 11, 2021

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Comment from Hotel Management

May 22, 2021 by Hotel Manager

Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

1 out of 5
Rude

Posted by on May 8, 2021

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Comment from Hotel Management

May 10, 2021 by Hotel manager

Dear Guest, We are extremely sorry for the rude behavior of the staff. This is really unacceptable. However, we appreciate you for bringing this to our notice and regret the experience however unlikely it may be. We take it seriously towards improvement and are investigating it. The staff will be given intensive training to ensure that such things do not happen again. You shall never have such an experience, however unlikely it may be next time. Please do visit us again. Sincerely, Hotel manager

1 out of 5
Hitel called when I was 20 minutes away and said they were over booked. I need a refund!

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 13, 2021 by Hotel Manager

Dear Guest, Your comment is very much serious and such an incident has never been reported before. However, your observation is alarming and we will investigate to find the real reasons. We will ensure that this does not happen ever in the future. Shall appreciate your understanding. Sincerely, Hotel Manager

5 out of 5

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 2, 2021 by Hotel Manager

Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

About the Best Western Plus Richmond Hill Inn

Location 4564 US Highway 17, Richmond Hill, GA 31324

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Richmond Hill Inn offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a coffee shop/café on site, as well as a snack bar/deli. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Best Western Plus Richmond Hill Inn. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Richmond Hill hotel.

  • 1 building
  • 59 guestrooms or units
  • 3 levels
  • Built in 2005
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Richmond Hill Inn offers 59 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets and down comforters. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary weekday newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free continental breakfast on weekdays. The hotel hosts a free manager's reception daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Game drive nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Pet Policy

  • Pets: USD 20 per pet, per day (maximum USD 100 per stay)
  • Maximum 4 per room (weight limit: 120 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Richmond Hill
  • Best Western Plus Richmond Hill Inn
  • Best Western Richmond Hill
  • Best Western Richmond Hill Inn
  • Richmond Hill Best Western
  • Best Western Plus Richmond Hill - Savannah South Hotel
  • Best Plus Richmond Hill
  • Best Western Plus Richmond Hill Inn Hotel
  • Best Western Plus Richmond Hill Inn Richmond Hill
  • Best Western Plus Richmond Hill Inn Hotel Richmond Hill

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.