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OTARU RETREAT by Onko Chishin

Property class: 4.5
4.5-star luxury ryokan near Asari River Onsen Ski Area

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Photo gallery for OTARU RETREAT by Onko Chishin

Four-Bed Suite with Semi-Open-Air Onsen | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer
Four-Bed Suite with Semi-Open-Air Onsen | Down comforters, in-room safe, individually decorated
Japanese-Western Maisonette Room with Private Onsen | View from room
Japanese-Western Suite with Semi-Open-Air Onsen | Down comforters, in-room safe, individually decorated
Junior Suite with Semi-Open-Air Onsen | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
2-685, Asarigawa Onsen, Hokkaido, Otaru, Hokkaido, 047-0154
  • Place, Ski Village Asari
    ‪3 min walk‬
  • Place, Asarigawa Hot Spring
    ‪5 min walk‬
  • Place, Asari River Onsen Ski Area
    ‪6 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪50 min drive‬

Room options

View all photos for Suite with Semi-Open-Air Onsen

Suite with Semi-Open-Air Onsen | View from room

Suite with Semi-Open-Air Onsen

  • River view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Four-Bed Suite with Semi-Open-Air Onsen

Four-Bed Suite with Semi-Open-Air Onsen | Down comforters, in-room safe, individually decorated

Four-Bed Suite with Semi-Open-Air Onsen

  • River view
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Junior Suite with Semi-Open-Air Onsen

Junior Suite with Semi-Open-Air Onsen | Down comforters, in-room safe, individually decorated

Junior Suite with Semi-Open-Air Onsen

10.0 out of 10
Exceptional
(1 review)
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

View all photos for Japanese-Western Suite with Semi-Open-Air Onsen

Japanese-Western Suite with Semi-Open-Air Onsen | Down comforters, in-room safe, individually decorated

Japanese-Western Suite with Semi-Open-Air Onsen

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Japanese-Western Maisonette Room with Semi-Open-Air Onsen

Japanese-Western Maisonette Room with Semi-Open-Air Onsen | Down comforters, in-room safe, individually decorated

Japanese-Western Maisonette Room with Semi-Open-Air Onsen

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Japanese-Western Maisonette Room with Private Onsen

Japanese-Western Maisonette Room with Private Onsen | Down comforters, in-room safe, individually decorated

Japanese-Western Maisonette Room with Private Onsen

  • 743 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Futon

View all photos for Japanese-Western Maisonette Room With Private Onsen

Down comforters, in-room safe, individually decorated

Japanese-Western Maisonette Room With Private Onsen

  • Sleeps 4

View all photos for Suite With Semi-Open-Air Onsen

Down comforters, in-room safe, individually decorated

Suite With Semi-Open-Air Onsen

  • Sleeps 2

View all photos for Junior Suite With Semi-Open-Air Onsen

Down comforters, in-room safe, individually decorated

Junior Suite With Semi-Open-Air Onsen

  • Sleeps 4

View all photos for Japanese-Western Suite With Semi-Open-Air Onsen

Down comforters, in-room safe, individually decorated

Japanese-Western Suite With Semi-Open-Air Onsen

  • Sleeps 4

View all photos for Japanese-Western Maisonette Room With Semi-Open-Air Onsen

Down comforters, in-room safe, individually decorated

Japanese-Western Maisonette Room With Semi-Open-Air Onsen

  • Sleeps 4

View all photos for Four-Bed Suite With Semi-Open-Air Onsen

Down comforters, in-room safe, individually decorated

Four-Bed Suite With Semi-Open-Air Onsen

  • Sleeps 4

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About the neighborhood

Otaru

On river.You'll find Asari River Onsen Ski Area and Ski Village Asari within a 15-minute walk of this Otaru ryokan. Otaru Canal and Otaru Art Village are also within 6 miles (10 km).

What's nearby

  • Ski Village Asari - 3 min walk - 0.2 miles
  • Asarigawa Hot Spring - 5 min walk - 0.3 miles
  • Asari River Onsen Ski Area - 6 min walk - 0.4 miles
  • Asari Sky Loop - 16 min walk - 0.9 miles
  • Otarunai Lake - 4 min drive - 1.5 miles

Getting around

  • Asari Station - 12 min drive
  • Hassamu Station - 23 min drive
  • New Chitose Intl. Airport (CTS) - 85 min drive

Restaurants

  • ‪回転寿司 魚一心 小樽店 - ‬7 min drive
  • ‪テラスブラッセリー - ‬7 min drive
  • ‪モスバーガー ウイングベイ小樽店 - ‬6 min drive
  • ‪Cocoro - ‬7 min drive
  • ‪板そば真兵衛 - ‬7 min drive

About this property

OTARU RETREAT by Onko Chishin

4.5-star luxury ryokan near Asari River Onsen Ski Area
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. An area shuttle within 12 kilometers, a ferry terminal shuttle, and a train station pick-up service are free. A nightclub, a library, and a terrace are also featured at the luxury OTARU RETREAT by Onko Chishin. Self parking is free.

This 4.5-star Otaru ryokan is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 2 levels
  • Built in 2002
  • Nightclub
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
OTARU RETREAT by Onko Chishin offers 19 air-conditioned accommodations with indoor private hot tubs and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 19-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, spring water baths, toilets with an electronic bidet, and complimentary toiletries.

This Otaru ryokan provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's books
  • Children's dinnerware
  • Free area shuttle
  • High chair
  • In-room refrigerator
  • Living room

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 12 km
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free ferry terminal shuttle
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 9:30 AM for a fee: JPY 4,400 for adults and JPY 4,400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Kaiseki meal

Things to do

  • Books
  • Library
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No elevator

Room amenities

Entertainment

  • 19-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Fusuma (room partition)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the ferry terminal, train station, and bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 4400 for adults and JPY 4400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kuramure
Kuramure Inn
Kuramure Inn Otaru
Kuramure Otaru
Kuramure Hotel Otaru
Kuramure Otaru, Hokkaido
Kuramure Otaru
Kuramure Otaru
Kuramure Ryokan
Kuramure Ryokan Otaru

Frequently asked questions

How close is OTARU RETREAT by Onko Chishin to the airport?

OTARU RETREAT by Onko Chishin is 21.3 mi (47-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

How much does it cost to stay at OTARU RETREAT by Onko Chishin?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at OTARU RETREAT by Onko Chishin on May 6, 2026 start from $656, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does OTARU RETREAT by Onko Chishin have an airport shuttle?

Airport shuttle services are not available at OTARU RETREAT by Onko Chishin.

How close is OTARU RETREAT by Onko Chishin to the beach?

This ryokan is 8.9 mi (23-min drive) from Zenibako Beach and 9.6 mi (16-min drive) from Otamoi Beach. Don't forget your sunscreen!

Does OTARU RETREAT by Onko Chishin offer free breakfast?

Free breakfast isn’t provided at OTARU RETREAT by Onko Chishin, but local cuisine breakfast is offered for a fee of JPY 4400 for adults and JPY 4400 for children. It's available every day from 8:00 AM to 9:30 AM.

Is there a casino at OTARU RETREAT by Onko Chishin?

No, there is no casino at this ryokan.

What time is check-in at OTARU RETREAT by Onko Chishin?

Check-in start time: 3 PM; Check-in end time: 7 PM.

Is there free parking at OTARU RETREAT by Onko Chishin?

This ryokan offers free self parking.

Does OTARU RETREAT by Onko Chishin have a pool?

OTARU RETREAT by Onko Chishin does not have a pool.

Does OTARU RETREAT by Onko Chishin have a restaurant?

Yes, there is a restaurant on site.

Does OTARU RETREAT by Onko Chishin have a spa?

There are no spa services available at this ryokan.

How close is OTARU RETREAT by Onko Chishin to downtown Otaru?

OTARU RETREAT by Onko Chishin is 4.2 mi away from Otaru.

OTARU RETREAT by Onko Chishin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 97 out of 137 reviews
Rating 8 - Good. 25 out of 137 reviews
Rating 6 - Okay. 10 out of 137 reviews
Rating 4 - Poor. 3 out of 137 reviews
Rating 2 - Terrible. 2 out of 137 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Teresa

Stayed 3 nights in Jan 2026

10/10 Excellent

Siteng

Stayed 1 night in Jan 2026

10/10 Excellent

doohee

Liked: Cleanliness, staff & service, amenities
Overall, it was a wonderful place. However, the dinner did not meet my expectations, and I believe the taste could be improved.
Stayed 1 night in Jan 2026

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great staff, lovely design and beautiful setting.
Stayed 3 nights in Dec 2025

10/10 Excellent

Hua Hsin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

YoonKi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service from staff
Stayed 1 night in Dec 2025

10/10 Excellent

Robert Lyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly relaxing onsen and an excellent dining experience in your own private dining room. A great retreat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place to stay with peerless service. My wife and I had a wonderful experience.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jungui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Joon

Traveled with partner
Liked: Amenities
Food could be a little better
Stayed 2 nights in Feb 2024

10/10 Excellent

Myles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Seriously. Open bar with a pretty stellar collection of local Whiskey. Might disappoint those looking for Western Cocktails (they have them, but they won't be the best you've tried), but why would you order that at a local Ryokan in Otaru Japan?? Ask them for their "o-su-su-me" ("recommendation") and just enjoy yourself. Room was perfect, staff were helpful, food was excellent, and Otaru neighboring areas were so much fun for those looking to enjoy the Hokkaido region. Hope to stay here again one day.
Stayed 3 nights in Feb 2023

10/10 Excellent

INHOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ryokan ever in Japan, must try

Absolutely stunning place! Super tranquil, relaxing, staff are amazing and extremely nice. Onsen is absolutely amazing, and food is exquisite. My best ryokan ever in Japan!
Stayed 1 night in Dec 2021

10/10 Excellent

Andy Wing Hong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel with a very quiet environment, nice to take a quiet holiday there. Staffs are very polite and friendly. Public Onsen is not too big actually, but nice to try 👍
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful modern yet authentic Japanese feel ryokan! A great getaway!
Stayed 1 night in Feb 2020

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remarkable boutique hotel

Outstanding architectural and interior design evident in the change of store houses to a remarkably well operated boutique hotel. The environment, service and food received at Kuramure is definitely worth its room rate.
Stayed 2 nights in Apr 2019

10/10 Excellent

Pimchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Matt R, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with amazing service

This has to be the best hotel I've stayed in in recent memory. Mainly because it was unlike any other 4 or 5 star hotel I've visited. We had a great view of the snow from our window and slept like babies.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with beautiful Japanese cuisine... Wonderful after ski trip!

10/10 Excellent

J, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Japanese style resort

Its located a few train stops or around a 30 min drive away from Sapporo via the highway but its in its own world. The resort facilities are modern, great service all round Onsen was of excellent quality and all meals (which are included in the price) are a great sample of traditional Japanese meals. Recommended as a great breather when travelling to Hokkaio and Sapporo in particular.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service , great onsen

All attendants were very helpful and sweet. It's the best getaway spot for a retreat. We had a great stay and will definitely come back.

10/10 Excellent

Yee Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

lum bebe, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Worthwhile to try but a bit pricy :) The dinner and breakfast are included and it's just nth you would complaint !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice