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Air Terminal Hotel

3.0 star property
3-star hotel with a spa, connected to the airport

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Exterior
Hot springs
Hot springs
Lobby
Deluxe Twin Room, Non Smoking | 1 bedroom, desk, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Place, Doraemon Wakuwaku Sky Park
    ‪3 min walk‬
  • Place, New Chitose Airport Onsen
    ‪5 min walk‬
  • Place, Lake Shikotsu
    ‪38 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪1 min walk‬

Room options

View all photos for Deluxe Single Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Single Room

  • Sleeps 2

View all photos for Single Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Single Room, Non Smoking

9.2 out of 10
Wonderful
(98 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Single Room, Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Double Room, Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Double Room, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Twin Room, Non Smoking

8.8 out of 10
Excellent
(62 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Triple Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Triple Room, Non Smoking

8.0 out of 10
Very good
(27 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | 1 bedroom, desk, blackout drapes, soundproofing

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | 1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | 1 bedroom, desk, blackout drapes, soundproofing

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Hollywood Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Single Room Non smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Single Room Non smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1

View all photos for Standard Single Room Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Single Room Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1

View all photos for Standard Triple Room Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Triple Room Smoking

  • Sleeps 3

View all photos for Standard Triple Room Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Triple Room Non Smoking

  • Sleeps 3

View all photos for Standard Double Room Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Double Room Smoking

  • Sleeps 2

View all photos for Standard Double Room Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2

View all photos for Standard Twin Room Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room Smoking

  • Sleeps 2

View all photos for Deluxe Double Room Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Triple Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Triple Room

  • Sleeps 3

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Exterior

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About the neighborhood

Chitose

Near the airport.At this hotel, you'll be steps from New Chitose Airport Onsen and within a 10-minute walk of Doraemon Wakuwaku Sky Park. Chitose Outlet Mall Rera and Siam Lock Country Club are also within 3 miles (5 km).

What's nearby

  • Doraemon Wakuwaku Sky Park - 3 min walk - 0.2 miles
  • New Chitose Airport Onsen - 5 min walk - 0.3 miles
  • Sapporo Dome - 36 min drive - 27.3 miles
  • Lake Shikotsu - 38 min drive - 24.6 miles
  • Odori Park - 44 min drive - 32.7 miles

Getting around

  • New Chitose Airport Station - 1 min walk
  • Osatsu Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 1 min walk

Restaurants

  • ‪北海道ラーメン道場 - ‬1 min walk
  • ‪弟子屈ラーメン - ‬1 min walk
  • ‪えびそば一幻 - ‬1 min walk
  • ‪五十七番寿し - ‬1 min walk
  • ‪グルメ回転すし 函太郎 - ‬1 min walk

About this property

Air Terminal Hotel

3-star hotel with a spa, connected to the airport
Air Terminal Hotel offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Air Terminal Hotel also features a vending machine, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Chitose hotel.

  • 1 building
  • 188 guestrooms or units
  • 3 levels
  • Built in 1992
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Superior Twin Room, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar
Portom International Hokkaido
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
5.0 out of 5, Exceptional, 278 reviews
$261 nightly
The price is $291
Dec 9 - Dec 10
Portom International Hokkaido

Property amenities

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (JPY 4,500 per night)

Things to do

  • Full-service spa

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1500.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 4500 per night(2297 ft away; open 24 hours)
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Frequently asked questions

How close is Air Terminal Hotel to the airport?

Air Terminal Hotel is connected to the New Chitose Intl. Airport (CTS) airport.

How much does it cost to stay at Air Terminal Hotel?

As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Air Terminal Hotel on Dec 7, 2025 start from $138.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Air Terminal Hotel have an airport shuttle?

Airport shuttle services are not available at Air Terminal Hotel.

Does Air Terminal Hotel offer free breakfast?

Air Terminal Hotel does not offer free breakfast.

Is there a casino at Air Terminal Hotel?

No, there is no casino at this hotel.

What time is check-in at Air Terminal Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Air Terminal Hotel?

Free parking is not available at this hotel.

Does Air Terminal Hotel have a pool?

Air Terminal Hotel does not have a pool.

Does Air Terminal Hotel have a spa?

This hotel has a spa, which features massages.

How close is Air Terminal Hotel to downtown Chitose?

Air Terminal Hotel is 8.7 mi away from Chitose.

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 698 out of 1285 reviews
Rating 8 - Good. 417 out of 1285 reviews
Rating 6 - Okay. 120 out of 1285 reviews
Rating 4 - Poor. 36 out of 1285 reviews
Rating 2 - Terrible. 14 out of 1285 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Min

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lobby was airy and we had access to the onsen. Room smelt a touch musty but the window can be opened for ventilation.
Stayed 1 night in Aug 2025

4/10 Poor

Christian, Fremont

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Doors are hard to unlock and lock from outside. Paneling on the interior wall was falling off. Breakfast food wasn’t good for Japan standards but it’s an airport hotel so what do you expect? Bed was firm but comfortable enough I fell asleep. The view outside the window at night with the colorful runway lights was surprisingly beautiful! Didn’t use the onsen.
Stayed 1 night in Aug 2025

2/10 Terrible

Wai Ling

Disliked: Cleanliness, staff & service, property conditions & facilities
Only good thing was that it’s convenient right at arrival area. Other than that - the hotel is old and smelly and dirty. I was forced to pay extra to upgrade to non-smoking room - but the room still smelled like smoke. Everywhere looked dirty! Really uncomfy - would never stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Chun-Ming

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hot spring and breakfast. Easy to go shopping and a lot of chose .
Stayed 1 night in Aug 2025

10/10 Excellent

Jihyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Onsen is the best!

Crystal clean room and facilities. The onsen is truly the best — relaxing, spotless, and perfect after a long trip. The only thing I was a little sad about is that I wished for longer onsen hours, especially for guests with late flights. Breakfast was okay — not a lot of variety, but enough to be satisfying. Overall, a convenient and comfortable stay right at the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Access to airport and shops.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel very much. It is convenient. It has a great breakfast. The staff are friendly and knowledgeable and professional.
Stayed 1 night in Jul 2025

10/10 Excellent

yung kwan, hong kong

Stayed 1 night in Jul 2025

8/10 Good

Fung Yew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We landed at the New Chitose airport past 11pm and were glad we booked the Air Terminal hotel which was walkable and comfortable to rest for the night. The rooms are clean but the mattress a little too soft for us. We enjoyed the buffet breakfast which was fresh and delicious. Only drawback was that it closes at 9.30am, which was kind of early in my opinion
Stayed 1 night in Jul 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Priscilla

Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

steven

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Basic airport hotel with a decent breakfast included to make travel simpler. Onsen privileges included but tattoos are not permitted. Onsen is crowded and in a different part of the airport anyways.
Stayed 1 night in Jul 2025

10/10 Excellent

Elspeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cannot beat this hotel if you have an early flight. So pleasant, free use of the airport Onsen. Easy access to departures. Nothing not to like.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Santa Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Basic room and mostly out of the flight path of loud jets. Comfortable beds and nice free buffet. Friendly staff and of course it’s all about convenience this isn’t a normal hotel experience.
Stayed 1 night in Jun 2025

8/10 Good

Clayton

Traveled with partner
Convenient place to stay especially after a long day of traveling and not wanting to take the airport bus to Sapporo. Just needed a good night sleep before going on to downtown. Airport bus stop is very to hotel, right outside the JAL domestic terminal. Their breakfast is acceptable, nothing to write home about.
Stayed 1 night in Jun 2025

6/10 Okay

Wan San

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Closest hotel in the airport within walking distance. Hotel very old and require upgrades, room is not cold. Breakfast selection is really bad and not tasty.
Stayed 1 night in Jun 2025

8/10 Good

Chiemi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel being attached to the airport was very convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Noriyuki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price included free breakfast and hot springs inside airport buildings also.
Stayed 1 night in Jun 2025

10/10 Excellent

Unity

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and super convenient. The staff were polite and spoke english. the breakfast was delicious.
Stayed 1 night in Apr 2025

8/10 Good

Maria

Stayed 2 nights in Jun 2025

6/10 Okay

Kevin

Traveled with family
Everything is quite dated. Carpet everywhere that smells a bit of cigarette smoke, air conditioning didn’t really work. Beds were a bit lumpy
Stayed 1 night in Jun 2025