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Marukoma Onsen Ryokan

3-star property
Shikotsuko Poropinai 7, Chitose, Hokkaido 1-855-201-7819

Points Of Interest

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Hotel Description

3-star ryokan near Lake Shikotsu

On boardwalk/promenade

Within 32 miles (52 km) of this ryokan, you'll find Sapporo Dome and Odori Park. Sapporo Clock Tower and Former Hokkaido Government Office Building are also within 32 miles (52 km).

Hot springs, dining

Hot springs and a restaurant are featured at this ryokan. WiFi in public areas is free. A terrace, a garden, and a snack bar/deli are also on offer.

Japanese Style Room, Lake side, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
$189* Per night/room May 6 - May 7

About the Marukoma Onsen Ryokan

Location Shikotsuko Poropinai 7, Chitose, Hokkaido 066-0287

Property Features

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. Marukoma Onsen Ryokan offers its guests hot springs. A terrace, an arcade/game room, and karaoke are also featured at Marukoma Onsen Ryokan.

  • 55 guestrooms or units
  • Meeting rooms
  • Karaoke
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Onsite shopping
  • Elevator
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Room Amenities

Marukoma Onsen Ryokan offers 55 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers, bidets, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.

Komakusa - This restaurant specializes in Japanese cuisine and serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are hot springs on site.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers pickup service from Shikotsukohan Bus Terminal only.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marukoma Onsen Ryokan Chitose
  • Marukoma Onsen Chitose
  • Marukoma Onsen
  • Marukoma Onsen Ryokan Ryokan
  • Marukoma Onsen Ryokan Chitose
  • Marukoma Onsen Ryokan Ryokan Chitose

You should know

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.