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Hampton by Hilton Guarulhos Airport

3-star property
Rua Pedro De Toledo, 1000, Guarulhos, 1-855-201-7819
3.4 out of 5
See all 5 travelocity Reviews

"staff was friendly and spoke English and Portuguese " More

By a verified traveler on Wed 23 Dec 2020

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Hotel Description

3-star spa hotel in Taboão

Taboão stay

With a stay at this Taboão hotel, you'll be within 9 miles (15 km) of Internacional Shopping Guarulhos and 16 miles (25 km) of Corinthians Arena. Expo Center North and Anhembi Convention Center are within 16 miles (25 km).

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the 3 conference rooms, free WiFi in public areas, and free airport shuttle. Enjoy the gym and free perks like local cuisine breakfast and an area shuttle.

Free Internet, cable TV

The 160 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. TVs come with cable channels, and other amenities include refrigerators and minibars.

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$66* Per night/room Jun 20 - Jun 21

Room, 1 Queen Bed, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, 2 Twin Beds, Refrigerator

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hampton by Hilton Guarulhos Airport ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton by Hilton Guarulhos Airport

Everyone (2) Family (3)
1 out of 5
Terrible service, noisy , room smelled weird . Towels were like rags . Bed uncomfortable

Posted by on Mar 8, 2022

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Comment from Hotel Management

Mar 14, 2022 by Odécio

Dear Guest, We conduct our business with commitment and transparency, so your feedback is extremely important to the improvement of the services we offer. We regret not having met your expectations and we apologize for the failures. We know how much training, monitoring and development of our employees is necessary and important. Your comments have been forwarded to the staff to share and reflect on the experience you had through your stay. This way we value the opinions and feedback from our customers indicating their impressions about their stay and how we can improve it. It helps us to offer a better experience both for you and other guests in the future. We hope to see you soon. Sincerely,

4 out of 5
staff was friendly and spoke English and Portuguese

Posted by on Dec 23, 2020

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Comment from Hotel Management

Jan 6, 2021 by Odécio

Dear Guest, Thank you very much for your publication. Receiving feedback from our customers is very important to our future. Thank you for contributing with us. Odécio Paz Junior General manager

5 out of 5
clean and simple. No surprises. Check in and check out a breeze. Van service included.

Posted by , from Westfield on Oct 16, 2020

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Comment from Hotel Management

Oct 16, 2020 by Odécio

Dear, We are proud to receive your comments and compliments about your accommodation at our Hotel. The time you have dedicated to us motivates us even more to improve the products and services we offer, as we dedicate ourselves to the art of welcoming. Your comments have been passed on to the teams to share and reflect on the experience you experienced during your stay. We value the comments and suggestions that our customers report, as we know exactly where and how we can improve to always go further, and overcome the experience of a pleasant hosting and cordial service. Thank you for choosing us and we look forward to your next accommodation with us or in one of our developments. Odécio Paz Junior General Manager

5 out of 5
Very close to the airport. Clean. Great breakfast

Posted by on Oct 5, 2020

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Comment from Hotel Management

Oct 9, 2020 by Odécio

Dear Guest, Thank you very much for your publication. Receiving feedback from our customers is very important to our future. Thank you for contributing with us. Odécio Paz Junior General manager

2 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Aug 1, 2019 by Odecio

Caro Hóspede, Agradecemos imensamente a sua publicação. Receber um feedback dos nossos clientes é muito importante para o nosso futuro. Obrigado por contribuir conosco Odécio Paz Junior Gerente Geral

About the Hampton by Hilton Guarulhos Airport

Location Rua Pedro De Toledo, 1000, Guarulhos, 07140-000

Property Features

Hampton by Hilton Guarulhos Airport offers its guests a full-service spa and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square meters). The business-friendly Hampton by Hilton Guarulhos Airport also features multilingual staff, laundry facilities, and dry cleaning/laundry services. An area shuttle within 8 kilometers and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Guarulhos hotel.

  • 1 building
  • 160 guestrooms or units
  • 5 levels
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2003
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sao Paulo Comendador Ermelino Station (9.7 km / 6.1 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 8 kilometers
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton by Hilton Guarulhos Airport offers 160 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Guarulhos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Guests are served free local cuisine breakfast daily from 6:30 AM to 10 AM.

Ricks - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hampton by Hilton Guarulhos Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Protected Tourist (Brazil) and CleanStay (Hilton).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Protected Tourist (Brazil)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 15.00 per day
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Matiz Guarulhos
  • Matiz Hotel
  • Matiz Hotel Guarulhos
  • Hotel Matiz Aeroporto Guarulhos Sao Paulo
  • Matiz Guarulhos Aeroporto Hotel
  • Matiz Aeroporto Hotel
  • Matiz Guarulhos Aeroporto
  • Matiz Aeroporto
  • Hampton By Hilton Guarulhos
  • Hampton by Hilton Guarulhos Airport Hotel
  • Hampton by Hilton Guarulhos Airport Guarulhos
  • Hampton by Hilton Guarulhos Airport Hotel Guarulhos

You should know

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.