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Carillon Plaza Hotel

3.0 star property
3-star hotel near Paulista Avenue

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Photo gallery for Carillon Plaza Hotel

Reception
Lobby
Rooftop pool
Standard Studio | Minibar, in-room safe, soundproofing, free WiFi
Superior Room | Minibar, in-room safe, soundproofing, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
R. Bela Cintra, 652, Consolação, São Paulo, SP, 01415-000
  • Place, Rua Augusta
    ‪3 min walk‬
  • Place, Paulista Avenue
    ‪6 min walk‬
  • Place, Frei Caneca Shopping and Convention Center
    ‪8 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Studio

Standard Studio | Minibar, in-room safe, soundproofing, free WiFi

Standard Studio

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Sofa Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Minibar, in-room safe, soundproofing, free WiFi

Executive Studio Suite

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, soundproofing, free WiFi

Superior Room

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, soundproofing, free WiFi

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Studio, Accessible

Standard Studio, Accessible | Minibar, in-room safe, soundproofing, free WiFi

Standard Studio, Accessible

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

São Paulo

Consolação stay.Within a 10-minute walk of this Consolação hotel, you'll find Paulista Avenue and Frei Caneca Shopping and Convention Center. Rua 25 de Marco and Ibirapuera Park are also within 3 miles (5 km).

What's nearby

  • Rua Augusta - 3 min walk - 0.2 miles
  • Paulista Avenue - 6 min walk - 0.4 miles
  • Frei Caneca Shopping and Convention Center - 8 min walk - 0.5 miles
  • Mackenzie Presbyterian University - 13 min walk - 0.7 miles
  • Pacaembu Stadium - 13 min walk - 0.7 miles

Getting around

  • Sao Paulo Julio Prestes Station - 5 min drive
  • Paulista Station - 6 min walk
  • São Paulo/Guarulhos Intl. Airport - 41 min drive

Restaurants

  • ‪Pop Vegan Food - ‬1 min walk
  • ‪Mestiço - ‬1 min walk
  • ‪La Tartine Bistrot - ‬1 min walk
  • ‪Sujinho Fastburger - ‬2 min walk
  • ‪Bella Sauipe - ‬1 min walk

About this property

Carillon Plaza Hotel

3-star hotel near Paulista Avenue
As a guest of Carillon Plaza Hotel, you'll find a front-desk safe and an elevator. Public spaces have free WiFi. Free self parking is available.

This 3-star São Paulo hotel is smoke free.

  • 49 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Carillon Plaza Hotel offers 49 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

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  • Free WiFi
  • Air conditioning
  • Parking available
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The price is $61
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Total with taxes and fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 14-inch TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carillon Plaza
Carillon Plaza Hotel
Carillon Plaza Hotel Sao Paulo
Carillon Plaza Sao Paulo
Carillon Plaza Hotel Sao Paulo, Brazil
Carillon Plaza Hotel Hotel
Carillon Plaza Hotel São Paulo
Carillon Plaza Hotel Hotel São Paulo

Frequently asked questions

How close is Carillon Plaza Hotel to the airport?

Carillon Plaza Hotel is 7.7 mi (21-min drive) away from the São Paulo (CGH-Congonhas) airport, the closest popular airport to the property.

Does Carillon Plaza Hotel have an airport shuttle?

Airport shuttle services are not available at Carillon Plaza Hotel.

Does Carillon Plaza Hotel offer free breakfast?

Carillon Plaza Hotel does not offer free breakfast.

Is there a casino at Carillon Plaza Hotel?

No, there is no casino at this hotel.

What time is check-in at Carillon Plaza Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Carillon Plaza Hotel?

This hotel offers free self parking.

Does Carillon Plaza Hotel have a pool?

Carillon Plaza Hotel does not have a pool.

Does Carillon Plaza Hotel have a spa?

There are no spa services available at this hotel.

How close is Carillon Plaza Hotel to downtown São Paulo?

Carillon Plaza Hotel is 1.6 mi away from São Paulo.

Carillon Plaza Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 64 out of 327 reviews
Rating 8 - Good. 87 out of 327 reviews
Rating 6 - Okay. 86 out of 327 reviews
Rating 4 - Poor. 48 out of 327 reviews
Rating 2 - Terrible. 42 out of 327 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kingsley

Stayed 1 night in Sep 2024

2/10 Terrible

ALDEMIR

Disliked: Property conditions & facilities, room comfort

Old , very old building

Travel back in time , 40 years Horrible and should be completely gutted See pictures and judge yourself
Stayed 2 nights in Mar 2023

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito mal porque a internet não funciona menos, mas o vídeo 180p muito lento foi uma piada na recepção 20% como mentiroso
Stayed 2 nights in Apr 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer service and rooms and bed is 1 star but price is 3 to 4 stars.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired and in need of an update

The hotel is in need of gutting and bringing up to modern standards. The room was very shabby and the brown bathroom suite had evidence of mould and watermarks. Plus one of the shower doors was missing. The whole room looked as though it dated from a 1970's motel.

6/10 Okay

Richard, Dublin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Only stay if you speak Portuguese

The hotel is basic and reasonably clean which suited my needs initially. However I had a few separate bookings because I was travelling while in South America and using Sao Paulo as a base. I wanted to leave my main luggage at the hotel during my other trips, but was told that no luggage storage was available. Furthermore the staff either could not speak English or if they did, their English was limited. I was very surprised by this considering the location and also with my visit shortly preceeding the world cup. As the title of my review indictates, if you don´t speak English, try elsewhere. In my case, I made alternative arrangements. If you get hit with the language barrier, I suggest using the computer near the reception and use a translation website to help out.

4/10 Poor

Vincent L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Would noy go back

They charge you for everything, Internet very expensive Local phone calls extremely expensive, just be carefull most hotels dont charge for those things, you think you are getting a bargain, at the end of the day you pay the same as if you go to a more expensive hotel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

poor service

I am very dissatisfied with the quality of the service of this hotel. There was no internet available, not even to pay for and there was no fitness room or business center. The only pc in the lobby did not work ever and I was unable to print out anything because they DID NOT HAVE A PRINTER! The room supplies were very small and of poor quality. There were not enough towels either. Every time I asked the staff for information or directions, they did not have any. If they promised to get back at me with the request, after a long time apparently they had forgot because when I had to ask again they had not even search for it.

10/10 Excellent

GUSTAVO

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

rosalba

Stayed 1 night in Sep 2025

10/10 Excellent

rosalba

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

GUSTAVO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA ZELIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Wilson

Stayed 1 night in Sep 2025

6/10 Okay

Carlos Artur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
O que ainda salva o hotel é o atendimento. Os funcionários da recepção e cozinha são gentis e prestativos. Já a privacidade da área de banho no banheiro, em relação aos imóveis próximos é nula e não tem como evitar ser visto ao tomar banho. Além disso, o banheiro não tem área de banho separada, ao tomar banho alaga todo e não tem como evitar.
Stayed 1 night in Sep 2025

10/10 Excellent

Enoque

Stayed 2 nights in Aug 2025

10/10 Excellent

Walquiria M

Stayed 2 nights in Sep 2025

8/10 Good

Lilian Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Hotel atendeu as expectativas. Só a garagem é de dificil acesso.
Stayed 1 night in Aug 2025

8/10 Good

Flavio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2025

10/10 Excellent

Enoque

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

CESAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Bom custo beneficio

Stayed 1 night in Aug 2025

10/10 Excellent

Luis Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Bom apartamento, bom custo benefício e cumpre o que promete. Muito bom atendimento.
Stayed 3 nights in Aug 2025

8/10 Good

Sheila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Rafael

Liked: Cleanliness, staff & service

Realmente razoável.

Esse hotel tem pontos bons e ruins, entendo que é uma questão de gerenciamento, esse hotel tem tudo para ser um ótimo hotel mas não consegue. Portos ruins: Chuveiro com pouca água, TV não funciona direito, café da manhã somente o necessário e não aceitam parcelamento, TV somente a vista. Pontos positivos, bem localizado e no geral limpo e funcionário educados. Foi frustrante, como imaginei, é uma questão de um bom gerenciamento.
Stayed 3 nights in Aug 2025