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5.0 out of 5

"We stayed over New Year's for 9 nights with our two teenage children. The hotel is very chic and hip and our girls loved it. My husband and I felt lik ... " More

By a verified traveler on Thu 07 Jan 2016

Hotel Description

5-star ski-in/ski-out hotel near Costanera Center

Near the slopes

At this Santiago hotel, you'll be within half a mile (1 km) of Costanera Center and 3 miles (5 km) of Clinica Santa Maria. Peru Plaza and Los Leones Golf Club are also within half a mile (1 km).

Luxury amenities

This smoke-free hotel features ski-in/ski-out access, a nightclub, and 3 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the outdoor pool and visit the 2 bars/lounges and poolside bar for drinks.

Free WiFi, iPod docks

The 196 individually decorated guestrooms offer free WiFi and iPod docks. Plasma TVs come with cable channels, and other amenities include washers/dryers and 24-hour room service.

Room, 2 Double Beds, Non Smoking (Wonderful Room)

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$159* Per night/room Aug 6 - Aug 7

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (Wonderful Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

City Suite, 1 King Bed, Terrace, Corner (city view)

Bed Count 1 King Bed Maximum Occupancy 3 Max

City Suite, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

W Santiago ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for W Santiago

Everyone (2)
5 out of 5

Posted by on Jul 23, 2019

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5 out of 5

Hip hotel in perfect location

Pros: Location is terrific, walking distance to several great restaurants as well as the mall.
Cons: Air conditioning needs to be colder. Even with our drapes closed all day, the room was not cool enough for me.
Location: You must eat at Tiramisu for the best pizza you will ever have. Also, have pork lomito or a hot dog at Domino's. Go to Bella Vista area for dinner.
We stayed over New Year's for 9 nights with our two teenage children. The hotel is very chic and hip and our girls loved it. My husband and I felt like old fogeys but we had a wonderful stay. The hotel has a small but beautiful roof top pool and bar area which was very nice since it was super hot and sunny when we were there. The breakfast buffet was top notch. The concierge could not have been more helpful. They recommended several excellent restaurants, many of which are in walking distance which was terrific. They also arranged a private tour of the vineyards because we had limited time. The front desk was also very helpful as we had to have our keys reset almost every day. I don't know why they seem to deactivate so frequently. My only complaint would be that the air conditioning was not cold enough. They came to "adjust" it, and were good enough to bring me a fan which was helpful. The other thing I would note is that I would prefer more lighting in the bathroom, particularly the toilet area. I know they want it to be "cool" but sometimes you need bright light! Also, the hallways and elevator banks were very dimmed, but that goes with the hip factor. I would stay here again. The price was also much better than other hotels in the area and for the money it was 5 stars.

Posted by , from New York, NY on Jan 7, 2016

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5 out of 5

AMAZING

The best hotel in the city! It is modern and creative! You will fall in love with it and not want to go back home!!

Posted by on May 7, 2010

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Property Features

After a day on the snow, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, which include a fitness center. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or mingle with other revelers at the onsite nightclub. There are 3 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. Parking is available for a fee. This 5-star Santiago hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Washer/dryer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Arturo Merino Benitez Airport (SCL) (24.6 km / 15.3 mi)
  • Metro station: El Golf Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

W Santiago offers 196 air-conditioned accommodations with iPod docking stations and washers/dryers. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Washer and dryer
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.

Karai - Onsite restaurant.

NoSo - This restaurant specializes in French cuisine. Open daily.

Terraza - This restaurant specializes in local cuisine. Open daily.

Red2One - Onsite rooftop bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CLP 18000 per accommodation, per day, plus a deposit of CLP 72000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CLP 18000 and CLP 18000 per person (approximately)
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Santiago W
  • W Hotel Santiago
  • W Santiago
  • w Santiago Hotel Santiago
  • Hotel W Santiago
  • W Santiago Hotel
  • W Santiago Santiago
  • W Santiago Hotel Santiago

You should know

  • W Santiago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.