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NH Collection Santiago Casacostanera

4.0 star property
4-star hotel near Casacostanera, connected to a shopping center

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Photo gallery for NH Collection Santiago Casacostanera

Exterior
Lobby
Reception
Premium Room, City View | In-room safe, desk, blackout drapes, soundproofing
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098
  • Parque Arauco Mall
    ‪2 min drive‬
  • Costanera Center
    ‪2 min drive‬
  • San Cristobal Hill
    ‪9 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, blackout drapes, soundproofing

Superior Room

8.6 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room, City View

View from room

Superior Room, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, City View

Premium Room, City View | In-room safe, desk, blackout drapes, soundproofing

Premium Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santiago

Vitacura stay.With a stay at this Vitacura hotel, you'll be within half a mile (1 km) of Casacostanera and 2 miles (3 km) of Parque Arauco Mall. Parque Araucano and Costanera Center are also within 2 miles (3 km).

What's nearby

  • Parque Arauco Mall - 2 min drive - 1.3 miles
  • Parque Araucano - 2 min drive - 1.2 miles
  • Costanera Center - 2 min drive - 1.5 miles
  • KidZania Santiago - 3 min drive - 1.7 miles
  • San Cristobal Hill - 9 min drive - 3.3 miles

Getting around

  • Military Academy Station - 3 min drive
  • Hospitales Station - 10 min drive
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Millefleur Café Bistró - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Carnal Prime - ‬4 min walk
  • ‪Dondoh - ‬1 min walk
  • ‪Osaka Santiago - ‬4 min walk

About this property

NH Collection Santiago Casacostanera

4-star hotel near Casacostanera, connected to a shopping center
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly NH Collection Santiago Casacostanera.

This 4-star Santiago hotel is smoke free.

  • 84 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
NH Collection Santiago Casacostanera offers 84 accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 36 for adults and USD 18 to 30 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 36 for adults, and USD 18 to 30 for children
  • Airport shuttle fee: USD 50 per vehicle
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

How close is NH Collection Santiago Casacostanera to the airport?

NH Collection Santiago Casacostanera is 15.2 mi (20-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

Does NH Collection Santiago Casacostanera have an airport shuttle?

NH Collection Santiago Casacostanera offers an airport shuttle 24 hours a day, on request, for a charge of USD 50 per vehicle.

Does NH Collection Santiago Casacostanera offer free breakfast?

Free breakfast isn’t offered at NH Collection Santiago Casacostanera, but continental breakfast is offered for a fee of between USD 15 and 36 for adults, USD 18 and 30 for children. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at NH Collection Santiago Casacostanera?

No, there is no casino at this hotel.

What time is check-in at NH Collection Santiago Casacostanera?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at NH Collection Santiago Casacostanera?

Free parking is not available at this hotel.

Does NH Collection Santiago Casacostanera have a pool?

NH Collection Santiago Casacostanera does not have a pool.

Does NH Collection Santiago Casacostanera have a restaurant?

Yes, there is a restaurant on site.

Does NH Collection Santiago Casacostanera have a spa?

There are no spa services available at this hotel.

How close is NH Collection Santiago Casacostanera to downtown Santiago?

NH Collection Santiago Casacostanera is 5.4 mi away from Santiago.

NH Collection Santiago Casacostanera Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 146 out of 256 reviews
Rating 8 - Good. 61 out of 256 reviews
Rating 6 - Okay. 20 out of 256 reviews
Rating 4 - Poor. 21 out of 256 reviews
Rating 2 - Terrible. 8 out of 256 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Augusto

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is amazing..... Liked everything
Stayed 7 nights in Mar 2025

10/10 Excellent

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in terms of value, comfort, convenience. Nice rooms great breakfast but no spa or pool. Absolutely prime location in Santiago for shopping and dining. If you are planning on being out and about this is the best option in town.
Stayed 5 nights in Feb 2025

10/10 Excellent

Danielle Santos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

severino, PANAMA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Rigoberto

Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Lucia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal very attentive
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is more like a apartment style hotel. It has less staff, but the room is very clean and good size. It is located in a very nice and quite neighborhood and next to a shopping mall. Many good restaurants are in a walking distance. The staff are all very nice and helpful. The breakfast is simple and has good variety. We enjoyed our stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Peter, Santiago colina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location Location Location

Great Value for the best location in Santiago! Amazing and proactive staff!
Stayed 13 nights in Dec 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay when visiting Santiago!
Stayed 1 night in Nov 2024

8/10 Good

Michael, Vina del Mar

Stayed 1 night in Nov 2024

10/10 Excellent

oscar, ATLANTA

Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super staff

The reception staff are so great and accommodating. Rooms are super comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

lou

Stayed 9 nights in Oct 2024

4/10 Poor

Bill

Liked: Cleanliness
Stayed 6 nights in Nov 2024

10/10 Excellent

Sergei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for fair price. Location is amazing
Stayed 1 night in Dec 2024

4/10 Poor

Alberto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Art

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was awesome, super Comfortable and the shower was great. Checked all the boxes for basic needs. Nice place.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for parking
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge Jacobo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by some of the best shops and restaurants in Santiago
Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE, VERDUN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Santiago
Stayed 3 nights in Oct 2024