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NH Collection Santiago Casacostanera

4.0 star property
4-star hotel near Casacostanera, connected to a shopping center

Choose dates to view prices

Photo gallery for NH Collection Santiago Casacostanera

A modern hotel interior with multiple floors, glass railings, and outdoor seating areas.
A breakfast buffet with various fruits, pastries, and beverages.
A modern building with a prominent sign reading "NH COLLECTION CASACOSTANERA."
A hallway with a unique spherical bookshelf, wooden panel walls, and a patterned floor.
A hotel room with a large bed, a desk with a chair, a suitcase, and a TV on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098
  • Place, Casacostanera
    ‪1 min walk‬
  • Place, Bicentennial Park
    ‪3 min walk‬
  • Place, Parque Arauco Mall
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪26 min drive‬

Room options

View all photos for Premium Room with View

A hotel room with a large bed, a desk with a chair, a TV, and a view of a cityscape.

Premium Room with View

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room with View

A hotel room with a large bed, a desk with a chair, a TV, and a view of a cityscape.

Superior Room with View

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room

A hotel room with a large bed, a desk with a chair, a TV, and a view of a cityscape.

Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room

A modern hotel room with a large bed, a walk-in closet, a shower area, and a suitcase on the floor.

Superior Room

8.8 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Room (View)

A hotel room with a large bed, a desk with a chair, a suitcase, and a TV on the wall.

Superior Room (View)

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room (View)

A hotel room with a large window, a bed, a desk with a chair, and a TV.

Premium Room (View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A modern hotel room with a large bed, a desk, a chair, and a suitcase.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Santiago

Vitacura stay.With a stay at this Vitacura hotel, you'll be within half a mile (1 km) of Casacostanera and 2 miles (3 km) of Parque Araucano. Parque Arauco Mall and Costanera Center are also within 2 miles (3 km).

What's nearby

  • Casacostanera - 1 min walk - 0.0 miles
  • Bicentennial Park - 3 min walk - 0.2 miles
  • Parque Arauco Mall - 3 min drive - 1.3 miles
  • Costanera Center - 3 min drive - 1.5 miles
  • Parque Araucano - 3 min drive - 1.2 miles

Getting around

  • Military Academy Station - 3 min drive
  • Hospitales Station - 10 min drive
  • Santiago Intl. Airport (SCL) - 24 min drive

Restaurants

  • ‪Millefleur Café Bistró - ‬2 min walk
  • ‪Carnal Prime - ‬4 min walk
  • ‪Pomeriggio Bistró - ‬2 min walk
  • ‪Blue Bird Cafe - ‬5 min walk
  • ‪Tamango Bar Restaurant - ‬1 min walk

About this property

NH Collection Santiago Casacostanera

4-star hotel near Casacostanera, connected to a shopping center
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly NH Collection Santiago Casacostanera.

This 4-star Santiago hotel is smoke free.

  • 84 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
NH Collection Santiago Casacostanera offers 84 accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 24.50 to 26.50 per person
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycles
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 24.5 to 26.5 per person
  • Airport shuttle fee: USD 50 per vehicle
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

How close is NH Collection Santiago Casacostanera to the airport?

NH Collection Santiago Casacostanera is 15.2 mi (24-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at NH Collection Santiago Casacostanera?

As of Aug 9, 2026, prices found for a 1-night stay for 2 adults at NH Collection Santiago Casacostanera on Aug 23, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Santiago Casacostanera have an airport shuttle?

NH Collection Santiago Casacostanera offers an airport shuttle 24 hours a day, on request, for a charge of USD 50 per vehicle.

Does NH Collection Santiago Casacostanera offer free breakfast?

Free breakfast isn’t provided at NH Collection Santiago Casacostanera, but continental breakfast is offered for a fee of between USD 24.5 and 26.5 per person. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at NH Collection Santiago Casacostanera?

No, there is no casino at this hotel.

What time is check-in at NH Collection Santiago Casacostanera?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at NH Collection Santiago Casacostanera?

Free parking is not available at this hotel.

Does NH Collection Santiago Casacostanera have a pool?

NH Collection Santiago Casacostanera does not have a pool.

Does NH Collection Santiago Casacostanera have a restaurant?

Yes, there is a restaurant on site.

Does NH Collection Santiago Casacostanera have a spa?

There are no spa services available at this hotel.

How close is NH Collection Santiago Casacostanera to downtown Santiago?

NH Collection Santiago Casacostanera is 5.4 mi away from Santiago.

NH Collection Santiago Casacostanera Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 365 reviews
Rating 8 - Good. 79 out of 365 reviews
Rating 6 - Okay. 30 out of 365 reviews
Rating 4 - Poor. 25 out of 365 reviews
Rating 2 - Terrible. 17 out of 365 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly and helpful staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Charne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.Professional staff.Lovely rooms. Accommodating with all requests.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is impecable. The area is amazing.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, superb dining, awesome shopping
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I’ve stayed at this hotel in Santiago and my favourite in the city, great restaurant bar and attached to an outdoor shopping mall with some nice places to eat. Lots of restaurants and bars close by. The rooms are huge and very comfortable.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is amazing..... Liked everything
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location beautiful hotel
Verified review

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Yes
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and Hotel very good
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay when visiting Santiago!
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and forthcoming staff. Generous room size, clean and up to date. Quiet rooms. Liked the location forming part of the outdoor mall, offering good shopping, coffee and dining experiences.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for fair price. Location is amazing
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to all the nice areas in Santaigo
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, surrounded by a great mall full of great restaurants and amenities. Logistically perfect for hosting, lunch, dinners and launching oneself into Santiagos business district.
Stayed 9 nights in May 2025
Verified review

10/10 Excellent

Jorge Jacobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by some of the best shops and restaurants in Santiago
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Santiago
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

SONALY

Liked: Cleanliness, staff & service, property conditions & facilities
we really had a good time at NH Casacostanera,I’m back home and already miss the comfortable bed and the lemongrass smell ones left the elevator🙂
Stayed 11 nights in Jul 2025
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best locations in Santiago.
Verified review

8/10 Good

severino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Irzio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views service and location
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to best side of Santiago! Staff was super pleasant!
Stayed 3 nights in Jan 2023
Verified review

2/10 Terrible

JUAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff, broken toilet seat, etc. tried to call reception several times and nobody answers. Poor service overall.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Stayed 4 nights in Dec 2023

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