6/10 Aceptable
James Z.
28 jun. 2025
Problems
We enjoyed our stay and we like the Fort Marcy Resort. However, unfortunately, the property we rented was not up to par. There was mold both in the dishwasher and in the detergent tray for the clothes washer (housekeeping cleaned the dishwasher but they never came back to clean the clothes washer tray). Plus, the air-conditioning malfunctioned and shut off 3 times while we were in the unit (maintenance had to install 2 portable air-conditioners in the bedrooms but it took them 2 days to complete the installation). Communication and coordination with the property manager on resolving the problems was fairly ineffective and frustrating (2 out of the 3 problems remained unresolved during our stay).
James Z.
Se hospedó 7 noches en junio de 2025