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Quality Inn & Suites Capitola By the Sea

2.5-star property
720 Hill Street, Capitola, CA 1-855-201-7819

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4.3 out of 5
Excellent!
See all 18 Travelocity Reviews

" Nice upgrade they offered us for free because they overbooked the type of room. Have a nice weekend with the fireplace uncomfortable bathroom with th ... " More

By a verified traveler on Mon 30 Apr 2018

Points Of Interest

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Hotel Description

Hotel near Monterey Bay in Capitola

Seaside stay

Within 2 miles (3 km) of this well-placed hotel, you'll find Monterey Bay and Capitola Beach. Also, Sante Adairius Rustic Ales is within half a mile (1 km) and Capitola Historical Museum is within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and free newspapers.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 55 guestrooms also offer free WiFi and LED TVs with satellite channels. Other amenities include balconies, coffee/tea makers, and free newspapers.

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Jan 27 - Jan 28

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites Capitola By the Sea ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Inn & Suites Capitola By the Sea

Everyone (12) Couples (2) Family (1)
4 out of 5

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 12, 2019 by Hotel Manager

Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 4-star rating. Your rating is very much encouraging and motivating for our hotel & staff. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon. Regards, Hotel Manager

5 out of 5
Very comfortable room, had noisy kids running in the room next to us and up and down the halls. Other than that, great breakfast, comfy room and good location near the capitola beach.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Hotel Manager

Dear, Guest, Thank you for your stay at the hotel. I am glad that you liked our room experience and breakfast.at the same time, Our apologies for the bad experience due to the noise from other guests. This was something which was unexpected and we are really sorry for the disturbance & inconvenience caused to you. Utmost care will be taken that such incidence is not repeated again, next time you visit us. We will make sure this does not happen next time you visit us. Actions shall be taken to provide you a peaceful stay next time. I hope you will reconsider. Sincerely, Hotel Manager

5 out of 5

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 30, 2019 by Hotel Manager

Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

4 out of 5
The room smelled and musty / the bathroom was ok / TV is too small

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 12, 2019 by Hotel Manager

Dear Guest, Thanks for choosing our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the quality of the amenities and facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again. Sincerely, Hotel Manager

4 out of 5
convenient location; very nice facility, grounds well kept, rooms were comfortable.

Posted by on Oct 8, 2018

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Comment from Hotel Management

Oct 10, 2018 by Hotel Manager

Dear Guest, Thank you for the great review.We are so happy that you had comfortable rooms,convenient location and nice services at the hotel.My team is really appreciative of your generous compliments about our rooms and service. We will constantly strive to give an excellent service and product to achieve good complements form you on your next visit with us. Hope see you soon. Sincerely, Hotel Manager.

4 out of 5
Nice upgrade they offered us for free because they overbooked the type of room. Have a nice weekend with the fireplace uncomfortable bathroom with the tub. No real good. It was too cold to go swimming at the pool was nice. Complementary breakfast Was about as good as it gets better place.

Posted by on Apr 30, 2018

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Comment from Hotel Management

May 5, 2018 by Ank

Thank you for staying with us and rating us!

5 out of 5
The hotel staff was very friendly and helpful. The batteries were low in our TV changer and we were provided with new batteries with no questions asked. The breakfast staff had all the food types well stocked and replenished them promptly. The rooms and the grounds were immaculate. We have stayed here in the past because we have family in the area and found things a little run down but this visit was great and everything looked great. Only praise this time for the hotel.

Posted by , from San Rafael, CA. on Apr 2, 2018

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Comment from Hotel Management

Apr 25, 2018 by GM

Thank you for the awesome feedback!

5 out of 5

...And Breakfast Too!

Pros: Pretty much everything.
Cons: The one suggestion I made to the desk attendant is that they switch to two-ply toilet tissue, and he said they usually used two-ply.
Location: The beach and the charming village of Capitola are nearby, with lots of shops and cafes. Gayle's deli and bakery is right down the street on Bay.
The room was quite large with good lighting, which is important to me because I'm a reader. It was close to the parking area, and the grounds had lots of trees. The rooms were scattered among three buildings, all painted a cheerful light yellow. The bed was comfortable, and extra pillows were provided for propping up to read in bed. A full breakfast was available, with many different options. The food was good, including a Belgian waffle.There was a small patio outside the room, though I didn't use it because it was winter and it was too cold. The desk attendant provided me cheerfully with the fork, knife and plate I requested Christmas night when I brought back a piece of cake from my dinner with friends, and he threw in a napkin as well.

Posted by , from Sacramento on Dec 28, 2017

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Comment from Hotel Management

Feb 12, 2018 by GM

Thank you for staying with us and rating us!

5 out of 5

It was nice

For a night, it was nice and quiet. They had our room ready when I needed it earlier than anticipated.

Posted by on Jun 26, 2017

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4 out of 5

Close to freeway and not far from Capitola Village

Staff was extremely friendly. Plenty of parking. Spacious and clean rooms. Nothing fancy but perfect for what we needed. A bit out of the way if you don't know the area but short drive to Capitola Village, good food or the beach.

Posted by on Sep 6, 2016

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About the Quality Inn & Suites Capitola By the Sea

Location 720 Hill Street, Capitola, CA 95010

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Capitola By the Sea. Self parking is free. This Capitola hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • 4 buildings
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (59.5 km / 37 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Capitola By the Sea offers 55 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This Capitola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Private balcony
  • LED television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No elevators
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Capitola
  • Quality Inn Capitola
  • Quality Inn Capitola Sea
  • Quality Capitola Sea
  • Quality Inn & Suites Capitola By the Sea Hotel
  • Quality Inn & Suites Capitola By the Sea Capitola
  • Quality Inn & Suites Capitola By the Sea Hotel Capitola

You should know

  • The seasonal pool will open in January and close in January.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.