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4.4 out of 5

"I liked that it was clean and liked the breakfast. No bad reviews " More

By a verified traveler on Fri 16 Jul 2021

Hotel Description

Hotel near Capitola Beach in Capitola

Seaside stay

Within 2 miles (3 km) of this well-placed hotel, you'll find Capitola Beach and Monterey Bay. Also, Sante Adairius Rustic Ales is within half a mile (1 km) and Capitola Historical Museum is within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and free newspapers.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 55 guestrooms also offer free WiFi and LED TVs with satellite channels. Other amenities include balconies, coffee/tea makers, and free newspapers.

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
$169* Per night/room Aug 2 - Aug 3

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Capitola By the Sea ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites Capitola By the Sea

Everyone (13) Couples (2) Family (3)
5 out of 5
I liked that it was clean and liked the breakfast. No bad reviews

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 17, 2021 by Hotel Manager

Dear Guest, Thank you for your great review! I'm so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

4 out of 5
The room was larger than average, had an easy chair with an ottoman, a desk, and a counter with a microwave and refrigerator. I really appreciated having the chair and ottoman instead of being uncomfortable on a desk chair or balancing my laptop on the bed. The neighborhood was quiet, the bed was comfy, and there was a small patio outside with a couple lawn chairs. My only negative was that the fencing on the patio really needs replacing, and the black/crumbly bottom edge looked nasty. But inside, all was clean and in good condition.

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 25, 2021 by Hotel Manager

Dear Guest, Thank you for your great review! I'm so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

5 out of 5

Posted by on Nov 27, 2020

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Comment from Hotel Management

Nov 28, 2020 by Hotel Manager

Dear Guest, It is delighting to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager.

4 out of 5

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 12, 2019 by Hotel Manager

Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 4-star rating. Your rating is very much encouraging and motivating for our hotel & staff. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon. Regards, Hotel Manager

5 out of 5
Very comfortable room, had noisy kids running in the room next to us and up and down the halls. Other than that, great breakfast, comfy room and good location near the capitola beach.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Hotel Manager

Dear, Guest, Thank you for your stay at the hotel. I am glad that you liked our room experience and breakfast.at the same time, Our apologies for the bad experience due to the noise from other guests. This was something which was unexpected and we are really sorry for the disturbance & inconvenience caused to you. Utmost care will be taken that such incidence is not repeated again, next time you visit us. We will make sure this does not happen next time you visit us. Actions shall be taken to provide you a peaceful stay next time. I hope you will reconsider. Sincerely, Hotel Manager

5 out of 5

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 30, 2019 by Hotel Manager

Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

4 out of 5
The room smelled and musty / the bathroom was ok / TV is too small

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 12, 2019 by Hotel Manager

Dear Guest, Thanks for choosing our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the quality of the amenities and facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again. Sincerely, Hotel Manager

4 out of 5
convenient location; very nice facility, grounds well kept, rooms were comfortable.

Posted by on Oct 8, 2018

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Comment from Hotel Management

Oct 10, 2018 by Hotel Manager

Dear Guest, Thank you for the great review.We are so happy that you had comfortable rooms,convenient location and nice services at the hotel.My team is really appreciative of your generous compliments about our rooms and service. We will constantly strive to give an excellent service and product to achieve good complements form you on your next visit with us. Hope see you soon. Sincerely, Hotel Manager.

4 out of 5
Nice upgrade they offered us for free because they overbooked the type of room. Have a nice weekend with the fireplace uncomfortable bathroom with the tub. No real good. It was too cold to go swimming at the pool was nice. Complementary breakfast Was about as good as it gets better place.

Posted by on Apr 30, 2018

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Comment from Hotel Management

May 5, 2018 by Ank

Thank you for staying with us and rating us!

5 out of 5
The hotel staff was very friendly and helpful. The batteries were low in our TV changer and we were provided with new batteries with no questions asked. The breakfast staff had all the food types well stocked and replenished them promptly. The rooms and the grounds were immaculate. We have stayed here in the past because we have family in the area and found things a little run down but this visit was great and everything looked great. Only praise this time for the hotel.

Posted by , from San Rafael, CA. on Apr 2, 2018

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Comment from Hotel Management

Apr 25, 2018 by GM

Thank you for the awesome feedback!

About the Quality Inn & Suites Capitola By the Sea

Location 720 Hill Street, Capitola, CA 95010

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A seasonal outdoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn & Suites Capitola By the Sea. Self parking is free. This Capitola hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • 4 buildings
  • Business facilities
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (59.5 km / 37 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Capitola By the Sea offers 55 accommodations with safes and complimentary newspapers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Private balcony
  • LED television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Capitola
  • Quality Inn Capitola
  • Quality Inn Capitola Sea
  • Quality Capitola Sea
  • Quality Inn & Suites Capitola By the Sea Hotel
  • Quality Inn & Suites Capitola By the Sea Capitola
  • Quality Inn & Suites Capitola By the Sea Hotel Capitola

You should know

  • The seasonal pool will open in May and close in October.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.