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Pacific Inn Santa Cruz

2.0 star property
Hotel near Santa Cruz Beach Boardwalk in Santa Cruz

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Photo gallery for Pacific Inn Santa Cruz

Front of property
Breakfast area
Interior
Indoor pool, outdoor pool
Breakfast area

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
330 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪10 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪10 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Premium bedding, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Jetted Tub

  • 286 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Exterior

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Westside Santa Cruz
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,247 reviews
$158 nightly
The price is $181
Sep 1 - Sep 2
Total with taxes and fees
Holiday Inn Express Hotel & Suites Santa Cruz by IHG

About the neighborhood

Santa Cruz

City center stay.Your stay at this Westside Santa Cruz hotel places you within 2 miles (3 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Ocean Street and Mimi De Marta Dog Park are also within half a mile (1 km).

What's nearby

  • Ocean Street - 1 min walk - 0.1 miles
  • Pacific Avenue - 10 min walk - 0.6 miles
  • Santa Cruz Beach Boardwalk - 10 min walk - 0.6 miles
  • Santa Cruz Main Beach - 11 min walk - 0.6 miles
  • Santa Cruz Wharf - 15 min walk - 0.8 miles

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 29 min drive

Restaurants

  • ‪Pizza My Heart - ‬12 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Pacific Cookie Company - ‬12 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬12 min walk
  • ‪The Buttery - ‬9 min walk

About this property

Pacific Inn Santa Cruz

Hotel near Santa Cruz Beach Boardwalk in Santa Cruz
Pacific Inn Santa Cruz offers its guests an indoor pool, an outdoor pool, and a hot tub. Public spaces have free WiFi and wired Internet. Pacific Inn Santa Cruz also features a garden, coffee/tea in a common area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this Santa Cruz hotel.

  • 1 building
  • 36 guestrooms or units
  • 3 levels
  • Built in 1989
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Garden
  • Elevator
  • Smoking in designated areas
Pacific Inn Santa Cruz offers 36 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Indoor spa tub
Surf City Inn and Suites
Westside Santa Cruz
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
3.8 out of 5, Good, 1,149 reviews
$78 nightly
The price is $89
Aug 9 - Aug 10
Total with taxes and fees
Surf City Inn and Suites

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 20 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Breakage deposit: USD 250.00 per stay
  • Service fee: USD 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and Discover.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Pacific Inn Santa Cruz
Pacific Santa Cruz
Santa Cruz Pacific
Santa Cruz Pacific Inn
Ocean Pacific Hotel Santa Cruz
Ocean Pacific Santa Cruz
Pacific Inn
Pacific Inn Santa Cruz Hotel Santa Cruz
Pacific Inn Santa Cruz Hotel
Pacific Inn Santa Cruz Santa Cruz
Pacific Inn Santa Cruz Hotel Santa Cruz

Frequently asked questions

How close is Pacific Inn Santa Cruz to the airport?

Pacific Inn Santa Cruz is 15.4 mi (29-min drive) away from the Watsonville, CA (WVI-Watsonville Municipal) airport, the closest popular airport to the property.

Does Pacific Inn Santa Cruz have an airport shuttle?

Airport shuttle services are not available at Pacific Inn Santa Cruz.

How close is Pacific Inn Santa Cruz to the beach?

This hotel is a short 14-minute walk from Seabright Beach and 5.1 mi (19-min drive) from Capitola Beach. Don't forget your sunscreen!

Does Pacific Inn Santa Cruz offer free breakfast?

Pacific Inn Santa Cruz does not offer free breakfast.

Is there a casino at Pacific Inn Santa Cruz?

No, there is no casino at this hotel.

What time is check-in at Pacific Inn Santa Cruz?

Check-in start time: 3 PM; Check-in end time: 10 PM.

Is there free parking at Pacific Inn Santa Cruz?

This hotel offers free self parking.

Does Pacific Inn Santa Cruz have a pool?

Pacific Inn Santa Cruz features an indoor pool and an outdoor pool.

Does Pacific Inn Santa Cruz have a spa?

There are no spa services available at this hotel.

How close is Pacific Inn Santa Cruz to downtown Santa Cruz?

Pacific Inn Santa Cruz is 0.1 mi away from Lower Ocean.

Pacific Inn Santa Cruz Reviews

Reviews

5.0
Rating 10 - Excellent. 73 out of 985 reviews
Rating 8 - Good. 149 out of 985 reviews
Rating 6 - Okay. 219 out of 985 reviews
Rating 4 - Poor. 250 out of 985 reviews
Rating 2 - Terrible. 294 out of 985 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

don’t book through this site!

You idiot, you booked us in a hotel that was not open!!’
Stayed 2 nights in Sep 2020
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

angry

We booked through you you gave us a hotel that was a COVID-19 mandated motel that should’ve not have been on your webpage this was leaving us with nowhere to stay
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closed for pandemic!

You need to do your homework! Pacific inn has been closed for quarantine since April! Luckily we found a beautiful Victorian inn that had vacancy!
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

Hannah

Disliked: Amenities, property conditions & facilities
Liked its close proximity to the Boardwalk and the beach. The continental breakfast was satisfactory. Did not like the condition of the room: broken tiles, shoddy paint jobs, caulking jobs, door didn't close w/o slamming, no TV remote in room. When my husband went to the desk to request one, the person raided another room, gave him a remote, which didn't work because it may have been programmed for the TV of the room from which it came.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Donald

Liked: Cleanliness, staff & service, room comfort

Last minute needed a room for the night.

Our stay was pleasant. The place is being remodeled so things do show their age. The bed was very comfortable. The front desk staff was excellent and very friendly. We were told under new owner/ management... place being remodeled so I understand some of the appearance of being in need of update. Good value for location and hope to visit again after remodel is complete.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was in terrible condition. Everything was broken. Free breakfast wasn’t provided.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Tholedo.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first entered the room, I could already smell the huge amount of air wick they used to cover up the unpleasant smell of the room and we could also notice the huge amount of trash, the dried up gum, and the black stains that were on the carpet because it had not been vacuumed or cleaned at all. We then noticed a part of the bathroom floor sinked into the ground also noticing the rust on the bar that was holding the shower curtain. The fridge and the AC/Heater did not function as it should. The curtains that blocked the sunlight, were broken. The room was also lacking to have a smoke detector and you can also see wires dangling from the roof as you walked in. The heater on the pool that was outside didnt not work, making the water in it freezing. Lastly the wallpaper on the wall behind the bed was falling off and there was only one light we could use. On top of all they said these words " there was a problem with you card" we charged double.... ???? They blamed my card to get charged twiced... I totalty disapointed.
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Richard

Disliked: Cleanliness

If your desperate

Run down USed to be nice
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seams like management, does not care about the property. This is not my first time staying here, but it will be my last one. They are no investing or reinvesting in the property. the bathtub in the room that I stayed was in horrible condition. The room smelled and had to open the window, the glass from the window was cracked. And by the way, the swimming pool is not indoors. It is open. Too bad, because the location of this place is excellent.
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Spa was not warm, pool is not indoors it has an open ceiling.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Dave

Liked: Staff & service
Disliked: Cleanliness, amenities
Beautiful exterior, friendly front desk, convenient location
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed less than an hour

Pool is not indoor. It is open to the sky. Not a winter option. Room was not cleaned. Not in good repair. Photos on a different device. Will upload later if I can. Checked in. Left for dinner. Came back and spent an hour trying to make the best of it. Couldn't. Supposed to be a fun long weekend getaway. Checked out after an hour. The front desk was not accommodating. Offered part of one nights stay as a refund We'd paid up front for three. We found another place to stay. Salvaged the trip. Still trying to get our money back.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Yvonne

Liked: Cleanliness, room comfort

Alt, geräumig, gut aber kein Frühstück

Gutes,aber älteres Hotel. Grosse Zimmer. Lockt mit 'Frühstück', hat am Morgen aber verschlafen. Sind aber wohl eh nur verschweisste Süssigkeiten. Kein wirkliches Frühstück wie auf hotels.com versprochen!!!
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!!!!!! Health hazard!!!!!!

Nastiest place I’ve ever stayed. Black mold growing in room. Cigarette butts behind tv stand. Booked for three night and left after first night. No refund was told they were booked and they couldn’t move my room. Literal health hazard. I will be reporting them to the health inspector. Manager not on duty and never called me back.
Stayed 3 nights in Jan 2020
Verified review

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible filthy we left.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Jeanette

Disliked: Property conditions & facilities
Very disappointing - asked for handicapped bathroom and they said they didn't have one. Told me our room was a queen room and it was double bed. The next day I complained and got a king with handicapped bathroom but had to pay an additional amount of $12.00 for it. It was not as advertised! Advertised breakfast included but No breakfast, only coffee and apple juice. Very disappointed!!!!
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Nena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty broken furniture coffee area disgusting stuff not friendly
Stayed 1 night in Oct 2019
Verified review

8/10 Good

gerald

Liked: Cleanliness, staff & service, room comfort
Beware large construction project going on at property next to hotel. Only accept rooms on the west side of hotel. Probably project will be going on for about a year from November 2019. Easy parking. Very small negative item but it is unacceptable to have a light fixture without a lamp shade.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
The spa. No disappointments. Might come back might not.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, cozy and cute little place. fun pool/spa

Great, cute little hotel
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was disgusting I walked in and rite out and they will not give me a refund . Smokers and trash in the hallway . Pool is not indoor .
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was cool and the only problem I have
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Motel

Ganz angenehm Zimmer sauber Gutes Motel Für diesen Preis OK
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Mia

Liked: Staff & service
Convenience is the only reason why I’d stay here again! They allow pets but it’s obvious that the room has been previously damaged by previous guest pets. The floor laminates were chewed up, and the corners of most of the walls have residual staining from urine. Most edges of the walls especially in the bathrooms have some sort of cracking and mold. Our AC unit in 101 needs to seriously be replaced or get maintenance. When turned on, it makes a disturbing rattling and pounding noise. Luckily it was a colder stay there so we didn’t really need it. Surprisingly the room did not have a stench; the beds and pillows were comfortable. Water pressure and temperature were up to par! It’s definitely not a 5 star hotel but there weren’t cockroaches or rats in the walls so I’d stay again in a quick pinch if necessary.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Debbie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like the viewed post only had checked in t0 mi. Earlier and wanted to cancel the refused to give me any money back
Stayed 1 night in Oct 2019

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