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"The hotel is not good is not clean and need more atención " More

By a verified traveler on Wed 25 Jul 2018

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Hotel Description

Hotel near Santa Cruz Beach Boardwalk in Santa Cruz

City center stay

Within a 15-minute walk of this Westside Santa Cruz hotel, you'll find Ocean Street and Santa Cruz Beach Boardwalk. Monterey Bay and Santa Cruz Wharf are also within 2 miles (3 km).

Indoor pool

This hotel features an indoor pool and a spa tub. Guests will appreciate free perks like free self parking and WiFi in public areas. Express check-in and express check-out are also provided.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pacific Inn Santa Cruz ratings based on 15 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Pacific Inn Santa Cruz

Everyone (15)
5 out of 5

Posted by on Apr 30, 2019

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3 out of 5
The hotel is not good is not clean and need more atención

Posted by on Jul 25, 2018

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1 out of 5
The room had peeling paint, there was torn paper on the floor, the carpet was old and filthy. The beds were old and hard. The continental breakfast looked to be day old pastries and cereal. I was unable to check out because no one would come to the desk when I rang the bell. There was inadequate parking so I had to park in the parking lot of an old boarded up facility next door.

Posted by on Jul 2, 2018

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5 out of 5
It was a nice hotel and I will be staying there again soon

Posted by on Jun 14, 2018

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1 out of 5

Pay the extra for a nicer place

Run down Inn in a not so good area. Bathroom tiles broken, cigarette burn holes, table, linens, bed, everything old & wornout. Buildings next door were boarded up & dirty. Way overpriced but I wouldn't stay there if it was free

Posted by on May 1, 2018

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3 out of 5
I believe it was over priced! It was a low grade hotel!!! It was extremely small! There was no water pressure! the beds squeaked every time you turned over!!! The neighborhood was kinda sketch ! The staff was extremely nice!

Posted by on Mar 26, 2018

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5 out of 5

Nice hotel by the boardwalk

Room was fine except jacuzzi tub could use to be updated to a newer one and front door could use to be painted.

Posted by , from santa cruz on Nov 13, 2016

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2 out of 5


Pros: basically clean, conveniently located per the university, town, and beach
Cons: the location! Also, the flooring, carpet, lamps, etc are all old and crappy
Location: Sketch to the max. Good taqueria and decent convenience market on the corner.
Decent motel, EXTREMELY sketchy neighborhood. There were folks partying ALL NIGHT in the motel parking lot, and in the parking lot of the really rundown apt. complex right next door (which was about 20 feet from our room window, no fence or barrior). Serious drinking and shouting going on all night. We were concerned about our car getting broken into, but it wasn't, so all's well that ends well, I suppose! The management didn't seem to care one way or another, so we assume this is par for the course. The room was basically clean, but everything was old and definitely in need of replacement. We got a relatively cheap rate, so we weren't really expecting the Ritz. No bedbugs or other vermin, so I suppose we could have done worse!

Posted by , from Novato, CA on Sep 19, 2016

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1 out of 5

Where do I begin...??

The picture on the Internet is NOT what the place looks like! We arrived late, after dark to the sound of M80's and other noises that sounds like gun fire! There was a drunk guy in the "lobby/office" that hit on me and the office guy ignored him! Then he swore at me because I was with my husband! The front of the building on the Ocean St side was completely locked and you couldn't get in or out of the building except thru the office which was in the back of the building. The surrounding buildings looked like they were just waiting for tenants to move out so they could condemn the rest of the building! The view from our room was the overflowing garbage bin of the building next door! Inside the whole hotel was like a prison with bars! Never ever recommend this place!! Yuck!!!

Posted by on Jul 25, 2016

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2 out of 5

Nice on the outside but not inside rooms.

This hotel was not worth the money. The pics are deceiving. The rug was disgustingly filth and rooms are in run down condition especially the bathrooms. We had to request to move to a better room in less disrepair. They accommodated us to a slightly better room. I wanted to ask for a partial credit to compensate for the lack of quality but no one was at desk when I left and I couldn't wait.

Posted by , from portland oregon on Jul 19, 2016

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About the Pacific Inn Santa Cruz

Location 330 Ocean St, Santa Cruz, CA 95060

Property Features

Pacific Inn Santa Cruz offers its guests an indoor pool and a spa tub. Public spaces have free WiFi and wired Internet. Pacific Inn Santa Cruz also features coffee/tea in a common area, express check-in, and express check-out. Free self parking is available. Smoking is allowed in designated areas at this Santa Cruz hotel.

  • 1 building
  • 36 guestrooms or units
  • 3 levels
  • Built in 1989
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet


Free self parking


  • Parking: Free self parking

Room Amenities

Pacific Inn Santa Cruz offers 36 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Pet Policy

  • Pets: USD 20 per pet, per night, plus a deposit of USD 20 per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and Discover. <

  • Debit cards not accepted
  • Staffed front desk
  • Cash deposit required


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Breakage deposit: USD 250.00 per stay
  • Service fee: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Inn Santa Cruz
  • Pacific Santa Cruz
  • Santa Cruz Pacific
  • Santa Cruz Pacific Inn
  • Ocean Pacific Hotel Santa Cruz
  • Ocean Pacific Santa Cruz
  • Pacific Inn
  • Pacific Inn Santa Cruz Hotel Santa Cruz
  • Pacific Inn Santa Cruz Hotel
  • Pacific Inn Santa Cruz Santa Cruz
  • Pacific Inn Santa Cruz Hotel Santa Cruz

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.