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Ibis Santa Cruz DE LA Sierra

Property class: 3
3-star hotel near Santa Cruz Zoo

Choose dates to view prices

Photo gallery for Ibis Santa Cruz DE LA Sierra

A modern hotel lobby with a reception desk, seating area, and a large glass wall with a sign.
A hotel entrance with a modern design, glass doors, and a sign reading 'ibis HOTEL'.
A modern indoor seating area with tables and chairs, a bookshelf, and a large window offering a view of the cityscape.
A modern lounge area with sofas, tables, and potted plants.
A modern interior with a round wooden table, two black chairs, a guitar, and a large window with a city view.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
AVENIDA CRISTOBAL DE MENDOZA, Santa Cruz, 0
  • Place, Santa Cruz Zoo
    ‪19 min walk‬
  • Place, Plaza 24 de Septiembre
    ‪7 min drive‬
  • Place, Ventura Mall
    ‪9 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, a window with curtains, and artwork on the wall.

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Triple Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Santa Cruz

Close to the boardwalk/promenade.You'll find Santa Cruz Zoo and Plaza 24 de Septiembre within 2 miles (3 km) of this hotel. San Lorenzo Cathedral and Ventura Mall are also within 2 miles (3 km).

What's nearby

  • Arenal Park - 15 min walk - 0.8 miles
  • Santa Cruz Zoo - 19 min walk - 1.0 mile
  • Plaza 24 de Septiembre - 7 min drive - 0.9 miles
  • Ventura Mall - 9 min drive - 1.8 miles
  • San Lorenzo Cathedral - 11 min drive - 1.3 miles

Getting around

  • Santa Cruz de la Sierra Station - 14 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 28 min drive

Restaurants

  • ‪La Tabla - ‬12 min walk
  • ‪Papa John's - ‬13 min walk
  • ‪Rue 170 - ‬8 min walk
  • ‪Burger King - ‬11 min walk
  • ‪El Arriero - ‬9 min walk

About this property

Ibis Santa Cruz DE LA Sierra

3-star hotel near Santa Cruz Zoo
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and coworking spaces.

Public spaces have free WiFi and wired Internet. The business-friendly Ibis Santa Cruz DE LA Sierra also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Ibis Santa Cruz DE LA Sierra was completed in August 2022.

This 3-star Santa Cruz hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 10 levels
  • Built in 2020
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ibis Santa Cruz DE LA Sierra offers 120 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 42-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Santa Cruz hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BOB 70 for adults and BOB 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hardwood flooring in room
  • In-room roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BOB 209 per pet, per stay, plus a deposit of BOB 209 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 132 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BOB 70 for adults and BOB 35 for children
  • Airport shuttle fee: BOB 22 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: BOB 22
  • Pet deposit: BOB 209 per stay
  • Pet fee: BOB 209 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ibis Santa Cruz DE LA Sierra Hotel
Ibis Santa Cruz DE LA Sierra Santa Cruz
Ibis Santa Cruz DE LA Sierra Hotel Santa Cruz

Frequently asked questions

How close is Ibis Santa Cruz DE LA Sierra to the airport?

Ibis Santa Cruz DE LA Sierra is 3.2 mi (14-min drive) away from the Santa Cruz (SRZ-El Trompillo) airport, the closest popular airport to the property.

How much does it cost to stay at Ibis Santa Cruz DE LA Sierra?

As of Aug 17, 2026, prices found for a 1-night stay for 2 adults at Ibis Santa Cruz DE LA Sierra on Aug 31, 2026 start from $34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ibis Santa Cruz DE LA Sierra have an airport shuttle?

Ibis Santa Cruz DE LA Sierra offers an airport shuttle 24 hours a day, at scheduled times, for a charge of BOB 22 per vehicle, one-way.

Does Ibis Santa Cruz DE LA Sierra offer free breakfast?

Free breakfast isn’t provided at Ibis Santa Cruz DE LA Sierra, but buffet breakfast is offered for a fee of BOB 70 for adults and BOB 35 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Ibis Santa Cruz DE LA Sierra?

No, there is no casino at this hotel.

What time is check-in at Ibis Santa Cruz DE LA Sierra?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Ibis Santa Cruz DE LA Sierra?

This hotel offers free self parking.

Does Ibis Santa Cruz DE LA Sierra have a pool?

Ibis Santa Cruz DE LA Sierra does not have a pool.

Does Ibis Santa Cruz DE LA Sierra have a restaurant?

Yes, there is a restaurant on site.

Does Ibis Santa Cruz DE LA Sierra have a spa?

There are no spa services available at this hotel.

How close is Ibis Santa Cruz DE LA Sierra to downtown Santa Cruz?

Ibis Santa Cruz DE LA Sierra is 1.1 mi away from Santa Cruz.

Ibis Santa Cruz DE LA Sierra Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 106 out of 132 reviews
Rating 8 - Good. 17 out of 132 reviews
Rating 6 - Okay. 6 out of 132 reviews
Rating 4 - Poor. 1 out of 132 reviews
Rating 2 - Terrible. 2 out of 132 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great Spot
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Great value
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Good place in decent area and good price for the area
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Kristyne

Liked: Cleanliness, amenities, property conditions & facilities
Well kept. Clean, great staff!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was extremely helpful and attentive. The restaurant was great. Highly recommend.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

John

Awesome
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
everything was perfect 👌
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Augustus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel with very friendly staff. The staff is superb Very nice neighborhood!!!nice shopping and great restaurants !
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Tristyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Rooms are tiny. Coffee makers are not in rooms. Ac works great. Location isn't the best.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Predictable, good vibe. Very good bed.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact we could check in early for a minimal fee. Staff were nice. The room was good but a bit stuffy and the air conditioning unit had a lot of dirt and dust in it. There was also a weird smell that they sprayed that was a bit nauseating. Otherwise the hotel had a great vibe and was decorated tastefully. The breakfast was okay but there should’ve been other options for eggs such as hard boiled.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern, clean and comfortable. Check in was easy and fast. Don't know how to use the TV, but everything else is fine
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and Clean hotel

Very clean, but simple and basic accommodation. Staff are friendly and the food they serve is pretty good, but they charge extra for breakfast and bottled water. Clean, economical, yet stylish place to stay for business or pleasure. There're couple restaurants very near by and a farmacia where bottled water can be purchased. It costs more at the hotel.
Stayed 3 nights in Jun 2023
Verified review

6/10 Okay

Kristy

Liked: Staff & service
Although the room was clean, it was very musty and wet smelling. Even with the air conditioner running, it did not seem to help. I found it difficult to communicate with the property, even in Spanish, because it took a long time for messages to be answered and the phone numbers for the property did not work. Although I wanted to get airport transportation on arrival and the hotel had my flight information to confirm a transfer, I couldn’t communicate with them when I arrived. I had to get a taxi from the airport. I wanted to like the property but until the musty room and communication gets better, I will likely choose another location on my next visit. Please update the contact information for future guests.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

yoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

I had a great stay at this hotel. It has a good location, within reasonable walking distance to the old town or the restaurant area, though Uber is very easy and cheap. The hotel is good, modern and clean . The ambience is very quiet , I would have liked a more interesting and lively vibe. The room was very spacious and comfortable. The only downside was that my room did not have a mini-fridge. The front desk staff was very helpful and kind.
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
The food was awesome!! Best fillet mignon I ever had in the year that I have been in Bolivia. The big issue that my wife and I had was the rooms are too small. You hardly have space to open your suitcase. So we cut our intended 5 night stay short and only stayed for 1 night. Another thing I noticed was staff moral seemed very low. Staff members didn't seem too happy to be working there.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Rosa María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calidad precio estupendo. El único inconveniente es que nos tocó una habitación que daba a la carretera y se escuchaba el tráfico todo el tiempo
Stayed 1 night in May 2026

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