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Buganvillas Hotel Suites & Spa

4.0 star property
4-star hotel with 1 outdoor pools, connected to the convention center

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Photo gallery for Buganvillas Hotel Suites & Spa

Exterior
Poolside bar
View from room
Lunch and dinner served
Lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Bar

Explore the area

View in a map
Av. Roca y Coronado No. 901, Santa Cruz, 2218
  • Place, Parque Ecológico
    ‪5 min walk‬
  • Place, Patio Design LifeStyle Center
    ‪8 min drive‬
  • Place, Ventura Mall
    ‪8 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪31 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | 4 bedrooms, premium bedding, down comforters, minibar

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

4 bedrooms, premium bedding, down comforters, minibar

Deluxe Suite

  • 1249 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds

View all photos for Family Suite

Family Suite | Children's theme room

Family Suite

  • 1249 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Suite

4 bedrooms, premium bedding, down comforters, minibar

Premium Suite

  • 1335 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Suite

Grand Suite | 4 bedrooms, premium bedding, down comforters, minibar

Grand Suite

  • 1335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 4 Bedrooms

Superior Suite, 4 Bedrooms | 4 bedrooms, premium bedding, down comforters, minibar

Superior Suite, 4 Bedrooms

  • 1776 sq ft
  • Sleeps 7
  • 1 King Bed OR 2 Queen Beds

About the neighborhood

Santa Cruz

City center stay.You'll be within half a mile (1 km) of Parque Ecológico and 2 miles (3 km) of Patio Design LifeStyle Center with a stay here. Guarani Nandereko Nomai Art and Culture Center and Casa Municipal de Cultura Raúl Otero Reiche are also within 3 miles (5 km).

What's nearby

  • Parque Ecológico - 5 min walk - 0.3 miles
  • Patio Design LifeStyle Center - 8 min drive - 1.4 miles
  • Ventura Mall - 8 min drive - 3.7 miles
  • Santa Cruz Zoo - 15 min drive - 5.4 miles
  • Plaza 24 de Septiembre - 18 min drive - 3.2 miles

Getting around

  • Santa Cruz de la Sierra Station - 18 min drive
  • Santa Cruz (SRZ-El Trompillo) - 12 min drive

Restaurants

  • ‪El Arriero Fexpocruz - ‬6 min walk
  • ‪Chef Sin Fronteras - ‬2 min drive
  • ‪Casa Italia Delicatessen - ‬3 min drive
  • ‪Matambre Grill - ‬19 min walk
  • ‪La Olla Tarijeña - ‬5 min walk

About this property

Buganvillas Hotel Suites & Spa

4-star hotel with 1 outdoor pools, connected to the convention center
Buganvillas Hotel Suites & Spa offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A fitness center, barbecue grills, and multilingual staff are also featured at the family-friendly Buganvillas Hotel Suites & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4-star Santa Cruz hotel is smoke free.

  • 76 guestrooms or units
  • 4 levels
  • 6 buildings
  • Built in 2001
  • Deli
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Buganvillas Hotel Suites & Spa offers 76 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations have separate dining areas. Beds feature down comforters and premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers.

Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with cable channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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Property amenities

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BWP 10 for adults and BWP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Basketball
  • Beach volleyball
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 27 and March 27.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buganvillas Hotel Suites & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BWP 31.0 per night.
  • Cribs (infant beds) are available for BWP 31.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BWP 10 for adults and BWP 10 for children
  • Airport shuttle fee: BWP 16 per person (one-way)
  • Airport shuttle fee per child: BWP 16 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: BWP 31.0 per night
  • Rollaway bed fee: BWP 31.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Buganvillas Hotel Suites
Buganvillas Hotel Suites Santa Cruz
Buganvillas Suites
Buganvillas Suites Santa Cruz
Buganvillas Suites & Spa
Buganvillas Hotel Suites & Spa Hotel
Buganvillas Hotel Suites & Spa Santa Cruz
Buganvillas Hotel Suites & Spa Hotel Santa Cruz

Frequently asked questions

How close is Buganvillas Hotel Suites & Spa to the airport?

Buganvillas Hotel Suites & Spa is 3.5 mi (12-min drive) away from the Santa Cruz (SRZ-El Trompillo) airport, the closest popular airport to the property.

Does Buganvillas Hotel Suites & Spa have an airport shuttle?

Buganvillas Hotel Suites & Spa offers an airport shuttle 24 hours a day, on request, for a charge of BWP 16 per person, one-way.

Does Buganvillas Hotel Suites & Spa offer free breakfast?

Free breakfast isn’t provided at Buganvillas Hotel Suites & Spa, but buffet breakfast is offered for a fee of BWP 10 for adults and BWP 10 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Buganvillas Hotel Suites & Spa?

No, there is no casino at this hotel.

What time is check-in at Buganvillas Hotel Suites & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Buganvillas Hotel Suites & Spa?

Free parking is not available at this hotel.

Does Buganvillas Hotel Suites & Spa have a pool?

Buganvillas Hotel Suites & Spa features an outdoor pool and a children's pool.

Does Buganvillas Hotel Suites & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Buganvillas Hotel Suites & Spa have a spa?

There are no spa services available at this hotel.

How close is Buganvillas Hotel Suites & Spa to downtown Santa Cruz?

Buganvillas Hotel Suites & Spa is 2.1 mi away from Santa Cruz.

Buganvillas Hotel Suites & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 93 reviews
Rating 8 - Good. 35 out of 93 reviews
Rating 6 - Okay. 13 out of 93 reviews
Rating 4 - Poor. 9 out of 93 reviews
Rating 2 - Terrible. 9 out of 93 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Charlotte

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

A scam!

The correct description would be that it is a Air & B without a Stowe/owen/kitchen supplies but with a refrigerator. What they claim at the web page IS NOT correct. The pool is correct and there is a restaurant, a one man show. We were the only ones at breakfast, one day no one was even there. A scam. Majority are residents in this complex. The ladies at the receptions was sweet though and did their best.
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Laila

Disliked: Cleanliness, property conditions & facilities, room comfort
Gammelt og veldig slitt og skittent. Det var et fint hotell for 20 år siden. Men ikke vedlikeholdt.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Jaime

Liked: Room comfort
Disliked: Staff & service

Desmejora en vez de mejorar

El Hotel es bonito, pero tienen su mobiliario bastante descuidado en la piscina y el servicio no es nada bueno. Tardan mucho para cosas simples y la piscina no está temperada como solía estar, han desmejorado mucho
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

Diego

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Las piscinas son lindas y grandes, no son atemperadas. Pero las camillas de bronceo están todas rotas. Absolutamente todas las instalaciones necesitan una remodelación, el gimnasio no tiene ni aire acondicionado. El dormitorio (teníamos la suit presidencial) no tenía wifi que funcione correctamente y tampoco smart tv, ni cable. Los controles de los aires no funcionaban. El frigobar estaba vacío y no entraron a hacer la limpieza del dormitorio. Los dormitorios son alfombrados y estaban extremadamente sucias. En fin, de hotel 5 estrellas no tiene nada.
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Verified

4/10 Poor

alejandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
si no renuevan se que el hotel antes era lindo pero la pandemia lo cambio todo pero si siguen con esa infraestructura antigua y sucia no creo que vuelva a ir, con el precio que pague consigo otro mejor
Stayed 1 night in Mar 2023
Verified

8/10 Good

Carolina

Liked: Staff & service, amenities
Sería bueno que refaccionen y modernicen
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Luis Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la habitacion, son ambientes comodos, con espacio, tambien cuenta con una pequeña cocina, algo que no me gustò tanto es que en algunas cosas de la infraestructura se nota que ya tiene sus años de antigüedad.
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

JHONNY

Disliked: Cleanliness, amenities, property conditions & facilities
Estuve 2 noches de las 4 que habia tomado dijeron que me iban a devolver esas 2 noches que me comunique con expedia asi lo hice y no es cierto Instalaciones viejas los cuartos sucios las camas en mal estado La ducha sale una cuantas gotas para bañarse Definitivamente el peor lugar donde estuve, me engañaron no me dieron factura por eso me fui al hotel los tajibos el mejor hotel de santa cruz
Verified

8/10 Good

EDUARDO ANDRES VIDAURRE

Liked: Cleanliness
No habia internet
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

regis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio en general
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

koji

Liked: Cleanliness, staff & service
清潔で部屋にはキッチンがあり、簡単な食事が用意出来たので良かったです。
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Verified traveler

La amplitud del lugar es lo positivo Lo negativo es que esta muy deteriorado y existen ciertas falencias en el servicio
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely satisfy with the service that this resort provided to us. Definitely will return back. Follow me on YouTube #TeamWithERVING
Stayed 4 nights in Aug 2021
Verified

6/10 Okay

Marco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Esperaba mucha más comodidad. Le hace falta remozarse al hotel.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

notable, repetiré

Estaba limpio, lo malo fue el wifi, fallaba , super lento o no había, no tenía ciertos servicios anunciados por el covid, dicen. Cuarto de baño muy pequeño
Stayed 3 nights in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, had a great time. Fantastic location.
Stayed 3 nights in Apr 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
They dont have the free airport shuttle Food and restaurant is pretty good Clean and comfy bed
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A área de lazer é bem variada e completa. Teve lockdown na cidade quando estávamos na cidade e ficar no Hotel foi uma ótima escolha para finalizarmos a viagem.
Stayed 2 nights in Feb 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Seguro. Piscina. Habitación. Baño decepcionado y sin agua
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
First a lot of noise,they were construction workers at 7am making a lot noise as you can image. Terrible used bed very old. The rest staff was exelent
Stayed 6 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness
Kein 5-Sternhotel sondern eher 3 aber der Preis stimmte, die Kellner und das Servierpersonal war alles andere als bemüht, Rezeption dagegen sehr.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Per Einar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buganvillas, Santa Cruz

Veldig bra overnattingsted i Santa Cruz. Stille og rolig. Dessverre litt kjølig de to dagene vi bodde der, så det fristet ikke å benytte utebassenget. Egen jaccuzi på rommet. Benyttet romservice som kom med varm mat kl 00.30. Rask og grei innsjekking, og hjelpsomme pikkoloer. Internetten var det største minuset.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located to the to the west of the city, Buganvillas is a more a resort than a hotel and should be advertised as such, ideal for family relax time, Buganvillas provides most amenities that a 5-star hotel will provide. LOCATION: West of the city, taxies from Viruviru will bring you in for Bs70. A food court can be found within walking distance as well as a Hypermaxi (a grocery store). Nearby there is also a traditional restaurant: La Olla Tarijena where you can try some of the Bolivian delicacies. The Fexpo Feria Santa Cruz is around the corner a showroom for local businesses that operate once or twice a year. TRANSPORTATION: The hotel has its own agreement with a taxi company, you pay Bs20 more per ride (or so) but the taxies are clean and equipped with functional AC which in Santa Cruz is definitely a plus. Uber is available in Santa Cruz, another great transportation option. CHECKING PROCESS: Fast and effective, access to premises is gated and guarded, controlled on the per individual basis, the sense of security is high. The hotel property is fully fenced. The checking process is convenient and fast, the staff is polite, well trained and quick to address any difficulties. A bell-boy will assist you carrying your luggage to your suite which can be a bit of a walk as the hotel (I should say resort for easy understanding), may require that you walk thru a few streets before you get to your assigned room. A small elevator will bring you to the upper rooms.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Helge

Liked: Cleanliness, room comfort

Ok+ på grunn av basseng

Greit opphold, fine bassenger. Rommene er store og fine, men litt utfordrende å få jevnt varmtvann i dusjen. Grei frukost.
Stayed 3 nights in Dec 2018