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Best Western Plus Carpinteria Inn

3.5 star property
Golf Carpinteria hotel next to a golf course

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Photo gallery for Best Western Plus Carpinteria Inn

Property amenity
Restaurant
Lobby
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View in a map
4558 Carpinteria Ave, Carpinteria, CA, 93013
  • Place, Carpinteria Salt Marsh Nature Park
    ‪7 min walk‬
  • Place, Carpinteria State Beach
    ‪12 min walk‬
  • Place, Friends of the Library Used Bookstore
    ‪13 min walk‬
  • Airport, Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪25 min drive‬

Room options

Queen Room with Courtyard View

  • Sleeps 2

King Room with Courtyard View

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Refrigerator, Courtyard Area

Standard Room, 1 Queen Bed, Refrigerator, Courtyard Area | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Refrigerator, Courtyard Area

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Courtyard Area

Standard Room, 1 King Bed, Refrigerator, Courtyard Area | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator, Courtyard Area

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

8.0 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(122 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(24 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Oversized Room)

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Oversized Room) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Oversized Room)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Accessible Two Queen Room

  • Sleeps 4

Mobility Accessible King Room with Roll-In Shower

  • Sleeps 2

Mobility Accessible King Room with Tub

  • Sleeps 2

View all photos for Suite-1 King Bed, Non-Smoking, Wireless High-Speed Internet, Full Kitchen, Living Room, Oversized Room, Sofabed

Premium bedding, in-room safe, desk, laptop workspace

Suite-1 King Bed, Non-Smoking, Wireless High-Speed Internet, Full Kitchen, Living Room, Oversized Room, Sofabed

  • Sleeps 4

King Suite with Kitchen

  • Sleeps 3

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Two Queen Room with Courtyard View

  • Sleeps 4

King Suite

  • Sleeps 2

King Suite with Sofa Bed

  • Sleeps 4

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About the neighborhood

Carpinteria

Oceanside stay.Within a 15-minute walk of the hotel, you'll find Carpinteria Salt Marsh Nature Park and Carpinteria State Beach. Tomol Interpretive Play Area and Friends of the Library Used Bookstore are also within 2 miles (3 km).

What's nearby

  • Carpinteria Salt Marsh Nature Park - 7 min walk - 0.4 miles
  • Tomol Interpretive Play Area - 12 min walk - 0.6 miles
  • Carpinteria State Beach - 12 min walk - 0.7 miles
  • Friends of the Library Used Bookstore - 13 min walk - 0.7 miles
  • Seaside Gardens - 2 min drive - 2.1 miles

Getting around

  • Carpinteria Station - 13 min walk
  • Santa Barbara Municipal Airport (SBA) - 23 min drive

Restaurants

  • ‪Brass Bird - ‬7 min walk
  • ‪Carl's Jr. - ‬3 min walk
  • ‪Delgado's Mexican Foods - ‬5 min walk
  • ‪The Spot - ‬12 min walk
  • ‪Clementine's Steak House - ‬2 min walk

About this property

Best Western Plus Carpinteria Inn

Golf Carpinteria hotel next to a golf course
Best Western Plus Carpinteria Inn offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite 24-hour business center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Carpinteria Inn. Free self parking is available.

This Carpinteria hotel is smoke free.

  • 144 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus Carpinteria Inn offers 144 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Carpinteria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

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Jan 11 - Jan 12, 2026
Total with taxes and fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 6 to 15 for adults and USD 4 to 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 40.00 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 4 to 7 for children
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Carpinteria
Best Western Carpinteria Inn
Best Western Inn Carpinteria
Best Western Plus Carpinteria
Best Western Plus Carpinteria Inn
Carpinteria Best Western
Carpinteria Inn
Carpinteria Inn Best Western
Best Western Carpinteria Hotel Carpinteria
Best Western Carpinteria Hotel
Plus Carpinteria Carpinteria
Best Western Plus Carpinteria Inn Hotel
Best Western Plus Carpinteria Inn Carpinteria
Best Western Plus Carpinteria Inn Hotel Carpinteria

Frequently asked questions

How close is Best Western Plus Carpinteria Inn to the airport?

Best Western Plus Carpinteria Inn is 20.6 mi (23-min drive) away from the Santa Barbara Municipal Airport (SBA) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Carpinteria Inn?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Carpinteria Inn on Jan 4, 2026 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Carpinteria Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Carpinteria Inn.

How close is Best Western Plus Carpinteria Inn to the beach?

This hotel is a short 12-minute walk from Carpinteria State Beach and 3.7 mi (5-min drive) from Rincon Beach Park. Don't forget your sunscreen!

Does Best Western Plus Carpinteria Inn offer free breakfast?

Free breakfast isn’t offered at Best Western Plus Carpinteria Inn, but full breakfast is offered for a fee of between USD 6 and 15 for adults, USD 4 and 7 for children. It's available on weekdays from 7 AM to 10:30 AM and weekends from 7 AM to 10:30 AM.

Is there a casino at Best Western Plus Carpinteria Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Carpinteria Inn?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Best Western Plus Carpinteria Inn?

This hotel offers free self parking.

Does Best Western Plus Carpinteria Inn have a pool?

Best Western Plus Carpinteria Inn features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Best Western Plus Carpinteria Inn have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Carpinteria Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Carpinteria Inn to downtown Carpinteria?

Best Western Plus Carpinteria Inn is 0.5 mi away from Carpinteria.

Best Western Plus Carpinteria Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 771 out of 1351 reviews
Rating 8 - Good. 318 out of 1351 reviews
Rating 6 - Okay. 139 out of 1351 reviews
Rating 4 - Poor. 70 out of 1351 reviews
Rating 2 - Terrible. 53 out of 1351 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Pamela, cincinnati

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Upon arrival, the staff was amazing. After that staff interactions went downhill… Coffee bar was dirty, and not stocked, rooms were dirty, and there was barely any hot water for showers.
Stayed 3 nights in Sep 2025

6/10 Okay

Pamela, cincinnati

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
When we checked in our person, Mario was amazing. After that, the staff went downhill… Friendly but not very helpful or knowledgeable. The coffee/tea bar was a mess, the rooms were dirty, and there was barely any hot water in the shower.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very lush and beautiful, The staff was friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Katia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super fun area and very clean hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was on the first floor. And not happy about the noise from the second floor. The floors
Stayed 1 night in Sep 2025

6/10 Okay

Mary Bommersbach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled.
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Stayed 1 night in Sep 2025

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was stocked wuth hot water and tea bags 24/7. Coffee available also but it ran out a lot.
Stayed 3 nights in Sep 2025

2/10 Terrible

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Julian, Carpinteria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Silvana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service is top notch
Stayed 1 night in Sep 2025

6/10 Okay

Dianna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Outside, the hotel is beautiful and comfortable. Rooms need work. Smelled musty and sweaty, carpet stains, bedding seemed thin and not cleaned properly. Bathroom was okay except water smell kinda scary, even for brushing your teeth. Found out they provide filtered water near the front desk in a dispenser, but…..? Really? Who wants to go walk down there and fill up a cup? Staff were nice at check in and out. Price was right, considering everywhere else, but lost money on one of three rooms when family member couldn’t make it last minute and it was the non-refundable rate. Lesson learned. Courtyard is beautiful and reviews on the restaurant seem good even though we didn’t use it. Town is a few blocks away if you want to walk, although there’s always plenty of parking to drive there too.
Stayed 1 night in Aug 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Property is conveniently located right off the freeway.
Stayed 2 nights in Sep 2025

4/10 Poor

Kelly

Stayed 2 nights in Sep 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebrated a 16th birthday and it was an amazing s

We were not disappointed at all here. The service was excellent, the rooms were beautiful and the courtyard was an added bonus. We enjoyed the pool and the jacuzzi wa our favorite. It was less than a mile from the beach, a good donut shop, starbucks and other small shops. We will definitely be back.
Stayed 2 nights in Sep 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concert!

Nice hotel with free parking and coffee is available. There is a on site restaurant that we didn’t try. Not within walking distance of much…but close to the nice downtown.
Stayed 1 night in Sep 2025

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Near very loud freeway, AC unit did not work and it loudly clicked on and off every few minutes all night long. Room was warm and musty, felt damp and humid. Do not stay on the bottom floor the floors above creak and upstairs guests will keep you up all night. Fridge did not work. Shower leaked all over the floor and under the door, which was rotten, into the entryway and into the closet. Mold in shower.
Stayed 2 nights in Sep 2025

6/10 Okay

Sooyean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: comfortable beds & clean. Decent size room and bathroom. Cons: Right next to the highway so it was pretty noisy. Breakfast was not included.
Stayed 1 night in Sep 2025

10/10 Excellent

Josue

Stayed 1 night in Aug 2025

10/10 Excellent

Nanci

Stayed 2 nights in Sep 2025

10/10 Excellent

Nicole

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great courtyard room. Mario offered courteous and friendly front desk service. Great sleep and the mini gym is a nice addition.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property puts the Plus in Plus. It is truly resort like. The front desk is very amenable and personable; five star service from Mario. Mario better get a raise or he will be poached by Miramar or San Ysidro Ranch. He is impeccable and professional. The rooms are stellar. Premium bedding, fridge and TV w YouTube capabilities, and great lush gardens. Ask for a courtyard room to enjoy the romance. Bravo, Best Western. This is one of your best properties. Close to all the fun on Linden Ave. and easy to access freeway yet you feel removed and rested. My new favorite hotel in SB county. Just a delight. Off to enjoy the rest of my coffee on my courtyard balcony! -JR
Stayed 1 night in Sep 2025

2/10 Terrible

Anzhela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly don’t understand how this hotel has so many good reviews when everything about my stay was so disappointing. At check-in, the worker told us we had plenty of room options and promised to give us a “good room with a good view.” She asked us to wait until our reservation time. When she finally gave us the keys, she suddenly admitted she had made a mistake—our room didn’t actually have a private balcony, it had a shared one. This was never mentioned anywhere in the description. We were already frustrated, but decided to let it go. When we got to the room, we turned on the AC and it made a terrible, loud noise. We called the front desk immediately, and they sent a specialist who confirmed that the unit was defective and told us we should be moved to another room. We waited, but no one ever followed up. When we called again, the front desk told us there were no available rooms and, worse, that all their AC units make the same loud noise. We explained that it was impossible to sleep with that noise and asked them to do something—anything—to help us. Their response was basically, “There’s nothing we can do.” We even asked to cancel the reservation since the room was unlivable, but they said cancellation was not an option and that we had no choice but to stay. This hotel has terrible customer service, zero care for guests, and broken amenities. First they messed up our room, then stuck us with a noisy AC and refused to help.
Stayed 1 night in Aug 2025