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4.1 out of 5

"Too much noise from the street traffic. Staff was friendly and helpful. " More

By a verified traveler on Tue 14 Jan 2020

Hotel Description

3.5-star hotel near Segerstrom Center for the Arts

Near the airport

You'll find Segerstrom Center for the Arts and South Coast Plaza within 3 miles (5 km) of this Santa Ana hotel. The Camp and Irvine Museum are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and conveniences like a 24-hour front desk and free newspapers.

Free Internet, refrigerators

Boasting comforts like premium bedding and down comforters, the 253 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include refrigerators, room service, and coffee/tea makers.

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Jan 22 - Jan 23

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queens Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Santa Ana - Orange County Airport ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Santa Ana - Orange County Airport

Everyone (11) Couples (3) Family (9)
5 out of 5

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 11, 2020 by Maggie Z

It was a pleasure serving you. We really appreciate you taking the time to share your feedback. Hope to see you soon!

4 out of 5
Too much noise from the street traffic. Staff was friendly and helpful.

Posted by on Jan 14, 2020

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4 out of 5
My room (3rd floor) is dated. Decor and furniture is thrown together in a very lazy manner. Stain on carpet and arm chair that could easily be cleaned. Beds and pillows are average. Nice large flat screen TV. The sink water smells NASTY! Like stagnant swamp water. Cannot be sanitary. I’m afraid to take a shower in it. Miserable that I had to brush my teeth in it. Parking is ridiculously priced. $22 to self park in the underground garage that had a large cockroach running under my parked car. $27 for valet. Even the cookies were just average.

Posted by on Dec 31, 2019

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5 out of 5
I did not have a bath tub in my room. I thought that was odd. I didn’t know we had to ask for a room with a tub!

Posted by on Dec 30, 2019

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5 out of 5

Posted by on Dec 16, 2019

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3 out of 5
No free breakfast available unless you pay much more than it already costs... no free water bottles either.. Disappointed all around, expectations were not met. When you pay over $150/night usually you expect to get breakfast at least.

Posted by on Sep 28, 2019

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5 out of 5

Posted by on Sep 28, 2019

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3 out of 5
My stay was okay as I only stayed over night. I was woken up at 6am with a fire alarm and stood outaide for 20 mins until we were able to go back to our rooms. The room was great and clean. Didnt like being charged for self parking, that should be stated on the site as well as breakfast being charged not provided. Information that is misinformed. Overall I give it as a okay not pleased.

Posted by on Aug 4, 2019

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4 out of 5
Everything was good, I try to get some towels from the young man that had delivered me some toilet paper and he said he didn't speak English and didn't understand what I was asking for other than that our stay was great.

Posted by on Jul 28, 2019

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5 out of 5
Convenient location, great amenities and excellent services.

Posted by on Jul 2, 2019

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About the DoubleTree by Hilton Santa Ana - Orange County Airport

Location 201 E MacArthur Blvd, Santa Ana, CA 92707

Property Features

DoubleTree by Hilton Santa Ana - Orange County Airport offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and limo/town car service are available. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly DoubleTree by Hilton Santa Ana - Orange County Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 3.5-star Santa Ana hotel is smoke free.

  • 253 guestrooms or units
  • 7 levels
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: John Wayne Airport (SNA) (3.7 km / 2.3 mi)
  • Train station: Tustin Station (8.3 km / 5.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Santa Ana - Orange County Airport offers 253 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Santa Ana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

DoubleTree by Hilton Santa Ana - Orange County Airport has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 20 per person (approximately)
  • Self parking fee: USD 21.00 per night
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Santa Ana Orange County Airport Hotel
  • DoubleTree Hilton Orange County Airport Hotel
  • DoubleTree Hilton Santa Ana Orange County Airport
  • DoubleTree Hilton Orange County Airport
  • DoubleTree by Hilton Santa Ana - Orange County Airport Hotel
  • DoubleTree by Hilton Santa Ana - Orange County Airport Santa Ana

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.