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SureStay Hotel by Best Western San Rafael

2.5 star property
Hotel near San Francisco Bay in San Rafael

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western San Rafael

Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Combined shower/tub, hair dryer, towels
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
865 Franciso Blvd East, San Rafael, CA, 94901
  • Mission San Rafael Arcangel
    ‪2 min drive‬
  • Larkspur Ferry Terminal
    ‪3 min drive‬
  • Dominican University of California
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

San Rafael

In San Rafael .Within 2 miles (3 km) of this San Rafael hotel, you'll find Marin Country Mart and Mission San Rafael Arcangel. San Rafael Pacifics Albert Park and Larkspur Ferry Terminal are also within 2 miles (3 km).

What's nearby

  • San Rafael Pacifics Albert Park - 2 min drive - 1.3 miles
  • Mission San Rafael Arcangel - 2 min drive - 1.6 miles
  • Larkspur Ferry Terminal - 3 min drive - 1.8 miles
  • Dominican University of California - 3 min drive - 1.8 miles
  • Marin County Civic Center - 5 min drive - 3.5 miles

Getting around

  • Berkeley Station - 18 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive

Restaurants

  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Sunrise Donuts - ‬6 min walk
  • ‪Picante - ‬12 min walk
  • ‪Yu Shang Mandarin Restaurant & Sushi Bar - ‬9 min walk

About this property

SureStay Hotel by Best Western San Rafael

Hotel near San Francisco Bay in San Rafael
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western San Rafael also features a vending machine, complimentary newspapers in the lobby, and RV/bus/truck parking. Free self parking is available.

This San Rafael hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • No smoking on site
SureStay Hotel by Best Western San Rafael offers 32 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LED televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Lobby

Extended Stay America Suites San Rafael Francisco Blvd East

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
3.4 out of 5, 1,002 reviews
$112 nightly
The price is $126
Jun 22 - Jun 23
Total includes taxes and fees
Extended Stay America Suites San Rafael Francisco Blvd East

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

How close is SureStay Hotel by Best Western San Rafael to the airport?

SureStay Hotel by Best Western San Rafael is 29.4 mi (35-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western San Rafael?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western San Rafael on Jun 15, 2025 start from $91.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western San Rafael have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western San Rafael.

How close is SureStay Hotel by Best Western San Rafael to the beach?

This hotel is 5.2 mi (11-min drive) from McNears Beach Country Park and 12.7 mi (31-min drive) from Muir Beach. Don't forget your sunscreen!

Does SureStay Hotel by Best Western San Rafael offer free breakfast?

SureStay Hotel by Best Western San Rafael offers free self-serve breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at SureStay Hotel by Best Western San Rafael?

No, there is no casino at this hotel, but San Pablo Lytton Casino (17-min drive) is nearby.

What time is check-in at SureStay Hotel by Best Western San Rafael?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at SureStay Hotel by Best Western San Rafael?

This hotel offers free self parking.

Does SureStay Hotel by Best Western San Rafael have a pool?

SureStay Hotel by Best Western San Rafael does not have a pool.

Does SureStay Hotel by Best Western San Rafael have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western San Rafael to downtown San Rafael?

SureStay Hotel by Best Western San Rafael is 1.5 mi away from San Rafael.

SureStay Hotel by Best Western San Rafael Reviews

Reviews

6.2
Rating 10 - Excellent. 163 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 256 out of 1001 reviews
Rating 4 - Poor. 153 out of 1001 reviews
Rating 2 - Terrible. 173 out of 1001 reviews

7.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Disliked: Cleanliness, amenities
The rooms were clean. The “reception” was tiny and breakfast should be just a coffee bar. This is a motel. Full of people smoking on the porches and balconies

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Stayed 3 nights in Jan 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service
Pricing is good
Stayed 1 night in Feb 2025

2/10 Terrible

Emmanuel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sketchy people hanging around the property. Went to check in and saw a roach scurry across the room. Followed by a bed bug crawling up the wall. Didn’t unpack thank goodness. Person on the front desk probably knew. Refunded me without hesitation. Avoid at all cost
Stayed 1 night in Feb 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay

The place was centrally located to other services, and close to my business event. Room was clean, well stocked, safe parking lot and soft bed.
Stayed 1 night in Feb 2025

2/10 Terrible

Leslie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst ever experience
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

4/10 Poor

Heather

Traveled with family
The hooks all around made us uncomfortable
Stayed 3 nights in Jan 2025

6/10 Okay

Kristie

It’s very basic. The breakfast doesn’t start until 7:00, which is late by my standards. Breakfast offered was worst I’ve ever seen at a hotel. Very disappointed. No lotion in room.
Stayed 1 night in Jan 2025

2/10 Terrible

Carl's

Stayed 1 night in Jan 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the freeway!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenyatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Manoj

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia should take this out of their listings
Stayed 4 nights in Dec 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay
Stayed 2 nights in Dec 2024

2/10 Terrible

Filomena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I noticed black mold in the window seal of my bathroom. The exhaust fan didn't do enough to move the bathroom air out. I enjoyed my stay besides that.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
;
Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Adilson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Stephanie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Unsafe difficult owner
Stayed 1 night in Nov 2024

8/10 Good

Corinne

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Karen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this accommodation as the staff is not well trained.
Stayed 1 night in Oct 2024