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"Staff is nice, but they are understaffed, so you'll wind up waiting awhile at reception if a couple people show up at once. Nice facility, a little da ... " More

By a verified traveler on Mon 02 Jul 2018

Hotel Description

3.5-star hotel near Marin County Civic Center

In shopping district

You'll be within 2 miles (3 km) of Marin County Civic Center and 6 miles (10 km) of Dominican University of California with a stay here. Mission San Rafael Arcangel is within 6 miles (10 km) and Old Mill Park is within 12 miles (20 km).

Business services

This hotel features a 24-hour health club, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a coffee shop, and a terrace are also offered.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include microwaves, free local calls, and free bottled water.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$120* Per night/room Jan 1 - Jan 2

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Patio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 1 Max

Four Points by Sheraton San Rafael Marin County ratings based on 34 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton San Rafael Marin County

Everyone (11) Family (2)
5 out of 5

Posted by on Dec 8, 2019

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4 out of 5
Staff was nice and love the location and plenty of parking

Posted by on Oct 12, 2019

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Comment from Hotel Management

Nov 21, 2019 by Sean Marsden

Thank you so much for your valuable feedback, we look forward to the opportunity of having you back at our property soon!

3 out of 5
Staff is nice, but they are understaffed, so you'll wind up waiting awhile at reception if a couple people show up at once. Nice facility, a little dated, but not a bad price for a short stay.

Posted by on Jul 2, 2018

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4 out of 5
Everyone was so friendly. Couldn't have asked for a better to place to be with family and friends.

Posted by , from Wisconsin on Apr 16, 2018

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Comment from Hotel Management

May 15, 2018 by Tajuana Slaybaugh, Director of Sales

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We hope to see you again soon!

3 out of 5

Great room terrible food

Pros: Rooms, view pool and grounds were all top shelf .
Cons: Get a real chef
Location: Drs. appointment
The room was clean and comfortable and the staff was A one !! The food at dinner was bad and the breakfast buffet was the exact same food they give away with the room at most places. $14 is a crime to ask for frozen eggs and sausage . Dinner , which was not cheap , was terrible , Parmesian chicken sandwich tasted like canned spaghetti sauce on a breaded McNugget style meat ! The Chopped salad was even worse.

Posted by , from Gualala on Nov 19, 2017

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Comment from Hotel Management

Dec 12, 2017 by Tajuana Slaybaugh, Director of Sales

Thank you for your review of the property Mark. I am sorry you didn't enjoy your meals with us. We often get many compliments on both our restaurant menus items as well as our banquet meals. Our chefs prepare most everything fresh from scratch here and take great pride in using fresh local ingredients as much as possible. Perhaps on your next visit we can help you find something to your liking. Again, thank you of your review and I will pass this along to our Food and Beverage Director.

5 out of 5

Very nice hotel in San Rafael

Cons: Sign out front needs illumination, was hard to find at night
Stayed one night, very nice spacious room, good mattress, excellent shower

Posted by , from rochester ny on Feb 19, 2017

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5 out of 5

Good location

Pros: The location and hotel amenties.
Cons: Nothing.
Location: Location of hotel is close to the mall and the many places that I go to in SAN Rafael. I will be back next year for an event close by.
Hotel was located close to my event and easy to get to. Hotel staff and facilities were excellent, will come back again next year!

Posted by , from Hawaii on Nov 13, 2016

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2 out of 5

Old noisy Ac plus lots of freeway noise as well

I've stayed there before without these issues but I would only stay again if I got a room not facing the freeway and id verify the Ac

Posted by on Oct 4, 2015

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5 out of 5

Weekend get away

Pros: Clean spacious King bed. Support Green Clean.
Cons: Remodeling in progress to conference room/lounge.
Location: Freeways/Malls, Service Stations and Restarants
Great price listed through Travelocity. outstanding staff, easy free parking, minutes to SF and close to Freeway and Mall.

Posted by on Sep 24, 2015

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4 out of 5

Nice place....

Staff was great, room was clean. Breakfast buffet was no good but didn't stay there because I wanted to eat.

Posted by , from Alex mn on Sep 21, 2015

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About the Four Points by Sheraton San Rafael Marin County

Location 1010 Northgate Dr, San Rafael, CA 94903

Property Features

Four Points by Sheraton San Rafael Marin County offers its guests a 24-hour health club and a spa tub. There's a restaurant on site, as well as a coffee shop/café. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Four Points by Sheraton San Rafael Marin County. Free self parking is available. This 3.5-star San Rafael hotel is smoke free.

  • Built in 1969
  • Dining venue
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (66.8 km / 41.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Guest accommodations at Four Points by Sheraton San Rafael Marin County offer laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Movies for purchase
  • Microwave
  • Luxury bedding
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Hillside Tavern - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points San Rafael
  • Four Points Sheraton Hotel San Rafael
  • Four Points Sheraton San Rafael
  • San Rafael Four Points
  • San Rafael Four Points Sheraton
  • San Rafael Sheraton
  • Sheraton Four Points San Rafael
  • Sheraton San Rafael
  • Sheraton San Rafael Four Points
  • Four Points Sheraton San Rafael Hotel
  • Four Points By Sheraton San Rafael Hotel San Rafael
  • Four Points Sheraton Marin County Hotel
  • Four Points Sheraton San Rafael Marin County
  • Four Points Sheraton Marin County
  • San Rafael Four Points by Sheraton San Rafael Marin County Hotel
  • Four Points by Sheraton San Rafael Marin County San Rafael
  • Four Points By Sheraton San Rafael
  • Four Points Sheraton San Rafael Marin County Hotel
  • Hotel Four Points by Sheraton San Rafael Marin County San Rafael
  • Hotel Four Points by Sheraton San Rafael Marin County
  • Four Points By Sheraton Rafael
  • Four Points by Sheraton San Rafael Marin County Hotel
  • Four Points by Sheraton San Rafael Marin County San Rafael
  • Four Points by Sheraton San Rafael Marin County Hotel San Rafael

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/San-Rafael-Hotels-Four-Points-by-Sheraton-San-Rafael-Marin-County.h42383-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.