4.4 out of 5

"The hotel overall is a very nice place to stay. The hotel lobby and hallways are clean and modern. Upon coming into the room, it was very clean and co ... " More

By a verified traveler on Fri 10 Aug 2018

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Hotel Description

3-star resort near Carolina Beach

Close to airport

Within a 10-minute walk of the resort, you'll find Carolina Beach and Isla Verde Beach. Also, Pine Grove Beach is within half a mile (1 km) and Balneario de Carolina is within 2 miles (3 km).

Free breakfast

This resort features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free buffet breakfast.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 201 guestrooms also offer free WiFi and LCD TVs. Other amenities include free wired Internet, refrigerators, and premium bedding.

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$170 per night

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites San Juan, Puerto Rico ratings based on 68 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites San Juan, Puerto Rico

Everyone (21)
5 out of 5

Posted by on Apr 21, 2019

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5 out of 5
A nice quiet hotel with exceptional staff 5 minutes away from one of the best beaches in Puerto Rico.

Posted by on Mar 10, 2019

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3 out of 5
Great staff and convenient location. But, neither Travelocity nor the confirmation e mail mentioned anything about hidden costs...$37 for resort fee. Other then the pool, there were no resort amenities such as shuttle to pick up or drop off guests from the nearby international airport....

Posted by on Jan 21, 2019

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5 out of 5
Great place to stay in Isle Verde. Very friendly staff, clean, excellent breakfast buffet, coffee available all day, happy hour 5-7 with snacks, walking distance to beach, free use of beach chairs/towels, nice pool with swim up bar, and jacuzzi.

Posted by , from Boston, MA on Oct 25, 2018

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5 out of 5

Really great hotel.

The hotel overall is a very nice place to stay. The hotel lobby and hallways are clean and modern. Upon coming into the room, it was very clean and comfortable. When you take a closer look at the walls, you can see that they were just painted over, perhaps from a quick renovation of the hotel, but I didn’t mind at all. There were a couple of dings in the wall, and also the plate where the tv cable was coming from had no screws and so the hole in the wall was exposed. But by no means did this room look rundown! It really was a very nice room with lots of plugs for electronics, ethernet cable, USB ports for charging, the alarm clock had plugs. The beds and pillows were perfect - a very comfy room. The continental breakfast was so good every morning! And the coffee was so good (also available 24 hours/day in the dining area). From 5-7, free snack and drinks (alcoholic and nonalcoholic) are served by the pool. The pool area is very nice with a 3ft hot tub, 4ft pool with a pool bar and grill. When I go back to PR, I’m staying there again. I was very pleased with my stay.

Posted by , from Brooklyn, NY on Aug 10, 2018

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5 out of 5

Beautiful

I was a very nice hotel nice pool awesome breakfast very clean and comfortable room and walking distance to stores and restaurant

Posted by , from virgina on Jul 9, 2018

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5 out of 5

Fantastic Weekend Getaway

We stayed at the Hampton Inn for 4 nights and we loved it. The breakfast spread was beyond pleasing and the staff were very accommodating. The only comment I have is that due to the devastation of Hurricane Maria last year, the outer parts of the structure looked damaged and in the evening some of the Hampton Inn letters were not lit which made it look like a cheap motel. I’m only saying this because this is part of the Hilton collection and it’s not acceptable. Will I return? Absolutely.

Posted by , from New York City on Mar 13, 2018

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5 out of 5
This was a great hotel. The staff helped with any and every of my needs.

Posted by on May 30, 2017

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5 out of 5

Can't wait to go back!

Our hotel stay was fantastic! The staff was the most friendly we have ever experienced. The room was great. They could stand to replace some of the bathroom fixtures but they were clean. The complimentary breakfast and cocktails were very nice. We would recommend this hotel and plan on going back ourselves.

Posted by , from Texas on Dec 30, 2016

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5 out of 5
Me n my wife had a great time the hotel food was good they had a bar n grill n the pool the rooms was very clean.

Posted by , from philadelphia p.a on Aug 9, 2016

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About the Hampton Inn & Suites San Juan, Puerto Rico

Location 6530 Isla Verde Avenue, Carolina, 00979

Property Features

Hampton Inn & Suites San Juan, Puerto Rico offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is served. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites San Juan, Puerto Rico. Parking is available for a fee. This 3-star Carolina resort is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 9 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Dining venue
  • Swim-up bar
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: San Juan (SJU-Luis Munoz Marin Intl.) (4.3 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites San Juan, Puerto Rico offers 201 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Deep soaking tub
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Guacamayo Pool Bar - This restaurant specializes in American cuisine.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 18 percent of room rate

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hilton Hotel San Juan
  • Hampton Inn Hilton San Juan
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  • Hampton Inn Hilton San Juan Hotel
  • Hampton Inn San Juan Puerto Rico Hotel
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