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4.7 out of 5

"This hotel staff was friendly and courteous. The hotel was spotless. The complimentary breakfast was very good. The amenities were perfect. The hotel ... " More

By a verified traveler on Tue 01 Mar 2022

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Hotel Description

3-star hotel near Isla Verde Beach

Isla Verde stay

Within a 15-minute walk of this Isla Verde hotel, you'll find Carolina Beach and Balneario de Carolina. Isla Verde Beach and Pine Grove Beach are also within half a mile (1 km).

Free breakfast

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free buffet breakfast each morning.

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$223* Per night/room Aug 1 - Aug 2

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hampton Inn & Suites San Juan, Puerto Rico ratings based on 20 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites San Juan, Puerto Rico

Everyone (4) Couples (4) Family (9)
5 out of 5
This hotel staff was friendly and courteous. The hotel was spotless. The complimentary breakfast was very good. The amenities were perfect. The hotel room was super clean and the beds and pillows made you feel like you were floating while you were in bed. Highly recommend this hotel.

Posted by on Mar 1, 2022

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5 out of 5
Cleanliness, great service, location and really good, breakfast.

Posted by on Oct 1, 2021

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5 out of 5
The location was very convenient. I was very surprised at how clean the hotel was kept, it showed that the importance of guest safety was a priority. All employees were very friendly and ready to assist when needed. The breakfast buffet selection was exceptional!

Posted by , from WOODBRIDGE on Sep 8, 2021

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4 out of 5
Customer service was great! Need more firm pillows.

Posted by , from ST THOMAS on Sep 7, 2021

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5 out of 5
Nice. Convenient

Posted by on Aug 22, 2021

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5 out of 5
Had a great stay! Will definitely stay there again. There staff was courteous and went out there way to make us comfortable. The amenities provided also made our trip much better especially with a family of 4. Beach at a walking distance from the hotel. Highly recommend to stay there.

Posted by on May 27, 2021

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5 out of 5
Nice stay. I will definitely come again. Amenities were okay for the amount paid.

Posted by on Feb 23, 2021

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5 out of 5
No me gusto que cobren el parqueo ya que como huspe tiene derecho a wue sea free.

Posted by , from Newark on Nov 3, 2020

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3 out of 5
I like that the staff was always available The snack shop wasn’t fully stocked for the Corona bs but had something to hold you over over all the room was clean and staff was friendly

Posted by , from San Juan on Oct 21, 2020

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5 out of 5
Welcoming and friendly staff will be back again for the great service

Posted by , from San Juan on Sep 30, 2020

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About the Hampton Inn & Suites San Juan, Puerto Rico

Location 6530 Isla Verde Avenue, Carolina, 00979

Property Features

Hampton Inn & Suites San Juan, Puerto Rico offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites San Juan, Puerto Rico. For a fee, parking is available. This 3-star Carolina hotel is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 9 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites San Juan, Puerto Rico offers 201 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Carolina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Deep soaking tub
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Guacamayo Pool Bar - This restaurant specializes in American cuisine.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hilton Hotel San Juan
  • Hampton Inn Hilton San Juan
  • Hampton Inn San Juan
  • San Juan Hampton Inn
  • Hampton Inn Hilton San Juan Hotel
  • Hampton Inn San Juan Puerto Rico Hotel
  • Hampton Inn Puerto Rico Hotel
  • Hampton Inn San Juan Puerto Rico
  • Hampton Inn Puerto Rico
  • Hampton Inn Suites San Juan Puerto Rico
  • Hampton Inn Suites by Hilton San Juan
  • Hampton Inn San Juan Puerto Rico Resort Carolina
  • Hampton Inn San Juan Puerto Rico Resort
  • Hampton Inn San Juan Puerto Rico Carolina
  • Hampton Juan Puerto Rico Caro
  • Hampton Inn Suites San Juan Puerto Rico
  • Hampton Inn & Suites San Juan, Puerto Rico Hotel
  • Hampton Inn & Suites San Juan, Puerto Rico Carolina
  • Hampton Inn & Suites San Juan, Puerto Rico Hotel Carolina

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.