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4.7 out of 5

"I did not like the fact that the front desk was not totally honest about all the charges I would receive. I was told that I only had parking. However ... " More

By a verified traveler on Tue 23 Jun 2020

Hotel Description

3-star resort near Carolina Beach

Close to airport

Within a 10-minute walk of this Isla Verde resort, you'll find Carolina Beach and Isla Verde Beach. Also, Pine Grove Beach is within half a mile (1 km) and Balneario de Carolina is within 2 miles (3 km).

Free breakfast

This resort features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free buffet breakfast.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 201 guestrooms also offer free WiFi and LCD TVs. Free wired Internet, refrigerators, and premium bedding are also available.

Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$128* Per night/room Jul 28 - Jul 29

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites San Juan, Puerto Rico ratings based on 21 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites San Juan, Puerto Rico

Everyone (15) Couples (4) Family (1)
4 out of 5
I did not like the fact that the front desk was not totally honest about all the charges I would receive. I was told that I only had parking. However I was charged resort fees and other charges. I would have preferred to know up front.

Posted by , from St. Thomas, VI on Jun 23, 2020

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5 out of 5
The staff is super nice and more than willing to work with you on anything. Very clean and just a short little walk to the beach.

Posted by , from Missouri on Feb 16, 2020

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5 out of 5

Posted by on Jan 4, 2020

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5 out of 5
It was a great location and everything was clean. we enjoyed ourselves..

Posted by on Oct 28, 2019

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4 out of 5
We had a great stay , very friendly and helpful staff .

Posted by on Oct 19, 2019

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4 out of 5
Breakfast was great. Beds were comfortable and very clean.

Posted by on Oct 2, 2019

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5 out of 5
Such a large breakfast variety offered everyday was great! The staff was nice and helpful. A lovely hotel.

Posted by on Sep 24, 2019

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5 out of 5

Posted by on Sep 14, 2019

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5 out of 5
The hotel was very clean great customer service nice swimming pool nice complementary drinks and snacks didn’t like the resort fees and the parking fees The hotel was very clean great customer service nice swimming pool nice complementary drinks and snacks didn’t like the resort fees and the parking fees !!

Posted by on Jun 25, 2019

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5 out of 5

Posted by on Apr 21, 2019

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About the Hampton Inn & Suites San Juan, Puerto Rico

Location 6530 Isla Verde Avenue, Carolina, 00979

Property Features

Hampton Inn & Suites San Juan, Puerto Rico offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Tour/ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Hampton Inn & Suites San Juan, Puerto Rico. For a fee, parking is available. This 3-star Carolina resort is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 9 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Dining venue
  • Swim-up bar
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Luis Munoz Marin Intl. Airport (SJU) (4.4 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites San Juan, Puerto Rico offers 201 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Carolina resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Deep soaking tub
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Guacamayo Pool Bar - This restaurant specializes in American cuisine.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 18 percent of room rate

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hilton Hotel San Juan
  • Hampton Inn Hilton San Juan
  • Hampton Inn San Juan
  • San Juan Hampton Inn
  • Hampton Inn Hilton San Juan Hotel
  • Hampton Inn San Juan Puerto Rico Hotel
  • Hampton Inn Puerto Rico Hotel
  • Hampton Inn San Juan Puerto Rico
  • Hampton Inn Puerto Rico
  • Hampton Inn Suites San Juan Puerto Rico
  • Hampton Inn Suites by Hilton San Juan
  • Hampton Inn San Juan Puerto Rico Resort Carolina
  • Hampton Inn San Juan Puerto Rico Resort
  • Hampton Inn San Juan Puerto Rico Carolina
  • Hampton Juan Puerto Rico Caro
  • Hampton Inn & Suites San Juan, Puerto Rico Resort
  • Hampton Inn & Suites San Juan, Puerto Rico Carolina
  • Hampton Inn & Suites San Juan, Puerto Rico Resort Carolina
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.