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4.4 out of 5

"You know when the Fairmont is available at a discounted rate, there must be construction going on. That was certainly the case, but it did not affect ... " More

By a verified traveler on Mon 10 Feb 2020

Hotel Description

5-star luxury hotel near San Jose Convention Center

City center stay

Within a 10-minute walk of this Downtown San Jose hotel, you'll find San Jose Convention Center and San Jose State University. Also, SAP Center at San Jose is within 2 miles (3 km) and Santa Clara University is within 6 miles (10 km).

Dining options, 3 bars/lounges

This smoke-free hotel's 3 restaurants, 3 bars/lounges, and outdoor pool are some of the featured amenities. Traveling on business? Take advantage of the 22 conference rooms, as well as express check-in and WiFi in public areas. There's a sauna on site, and a 24-hour front desk and a coffee shop are also provided.

WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 808 guestrooms offer WiFi and premium bedding. Separate bathtubs and showers, free local calls, and hair dryers are also available. Change of towels is available on request.

Junior Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Signature Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Fairmont San Jose ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Fairmont San Jose

Everyone (8) Couples (2) Family (2)
2 out of 5
Not have good clean towels No chairs to set No caps and others Not getting the room cleaned Not getting answers fast Not given water like others when we check inn Water preasure very small cold and hot in different times Even the hotel restaurant close early Just not expected fir this hotel

Posted by , from San Jose, CA on Aug 17, 2020

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5 out of 5
You know when the Fairmont is available at a discounted rate, there must be construction going on. That was certainly the case, but it did not affect my room. The location is great an i'm sure the post-construction results will be lovely.

Posted by on Feb 10, 2020

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4 out of 5

Posted by on Jan 14, 2020

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3 out of 5
the room was cold, the heat doesn't work, they came repair but it was still wasn't work well, the heat start and stop working.

Posted by on Dec 20, 2019

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5 out of 5

Posted by on Nov 24, 2019

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4 out of 5

Posted by on Sep 4, 2019

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5 out of 5
very clean staff very nice, when i checked in i told receptionist how we were there for my husbands birthday. they sent us up a bottle or wine and cake complimentary!

Posted by on Aug 18, 2019

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5 out of 5

Posted by on Aug 18, 2019

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5 out of 5

Posted by on Aug 11, 2019

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5 out of 5
Great location in regards to restaurants and transportation!

Posted by on Jul 23, 2019

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Renovations + Closures

The following facilities or services will be unavailable from June 30 2020 to June 30 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Swimming pool

The property is closed between March 5 and July 10.

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The Fairmont San Jose offers its guests an outdoor pool and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is available in public spaces for a fee. There are 22 meeting rooms available. The luxury The Fairmont San Jose also features multilingual staff, limo/town car service, and express check-in. For a fee, parking is available. This 5-star San Jose hotel is smoke free.

  • 808 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 3 bars or lounges
  • Coffee shop
  • Charging station for electric cars
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (6.4 km / 4 mi)
  • Train station: San Jose Diridon Station (1.6 km / 1 mi)
  • Metro station: San Antonio Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Fairmont San Jose offers 808 accommodations with laptop-compatible safes and designer toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Food & Drink

The Grill on the Alley - This restaurant serves lunch and dinner.

Morton's Steakhouse - This steakhouse specializes in seafood and serves lunch and dinner. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 70 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 13.95 per night (rates may vary)
  • Self parking fee: USD 20 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 25.00 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Hotel San Jose
  • Fairmont San Jose
  • San Jose Fairmont
  • Fairmont San Jose Hotel
  • The Fairmont San Jose Hotel San Jose
  • The Fairmont San Jose Hotel
  • The Fairmont San Jose San Jose
  • The Fairmont San Jose Hotel San Jose

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.