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Hotel Luisiana

3.5-star property
100 west and 400 south from Cruz Roja, Santa Ana, San Jose 1-855-201-7819

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3.8 out of 5
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See all 4 Travelocity Reviews

"Convenient Hotel in the heart of Santa Ana. Great service and comfortable rooms " More

By a verified traveler on Tue 02 Jun 2020

Points Of Interest

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Hotel Description

Family-friendly 3.5-star hotel near Momentum Lindora Shopping Center

Boardwalk, shopping nearby

You'll find Business Center Forum 1 and Momentum Lindora Shopping Center within 3 miles (5 km) of this hotel. Also, Business Center Forum 2 is within 3 miles (5 km) and Multiplaza Mall Escazu is within 6 miles (10 km).

Family-friendly fun

A restaurant and an outdoor pool are featured at this hotel. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. WiFi in public areas is free.

Free Internet, comfy beds

The 40 individually decorated guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include refrigerators, minibars, and LED TVs with cable channels.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$38* Per night/room Oct 28 - Oct 29

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe room 1 king bed accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Luisiana ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Luisiana

Everyone (2) Family (2)
1 out of 5
It took half an hour to realize this stay was not going to work. Tv that didn't work, funny if you could say lock on the door that also hardly worked and a shower with a dribble. No refund or any questions of what was wrong but an overall horrible experience from a place that I've always had a good experience with. Like Spirit Airlines of hotelsbut sometimes you get what you pay for

Posted by on Jul 10, 2020

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Comment from Hotel Management

Jul 12, 2020 by ivan

definily we try our best every day , but is very hard to join all our customer . we offer you to change the room , we offer upgrade , but what you really want is to stay free . you ask for a free breakfast , ask for a complete refund and if not you write a bad review ! this is what we have a bad review !it's ok we try hard every day

4 out of 5
Convenient Hotel in the heart of Santa Ana. Great service and comfortable rooms

Posted by , from Buenos Aires on Jun 2, 2020

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Comment from Hotel Management

Jun 4, 2020 by ivan

thank you

5 out of 5

Posted by on Mar 13, 2019

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Comment from Hotel Management

Apr 1, 2019 by ivan

thank you so much!

5 out of 5
Very clean and the staff was very helpful and friendly.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 11, 2019 by ivan

thank you so much !

About the Hotel Luisiana

Location 100 west and 400 south from Cruz Roja, Santa Ana, San Jose 00506

Property Features

There's a restaurant on site, as well as a coffee shop/café. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Hotel Luisiana offers its guests an outdoor pool and a children's pool. A shuttle from the hotel to the airport (available 24 hours) and a beach shuttle are available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Luisiana. This 3.5-star Santa Ana hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2008
  • Dining venue
  • Coffee shop
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Parking (limited spaces)

Transport

  • Airport: Juan Santamaria Intl. Airport (SJO) (25.3 km / 15.7 mi)
  • Train station: San Antonio de Belen Station (7.5 km / 4.7 mi)
  • Property shuttles: Airport drop-off, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, beach shuttle, theme park shuttle, and shopping center shuttle

Room Amenities

Hotel Luisiana offers 40 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Egyptian cotton linens
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Baton rouge - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Hot springs nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per night, plus a deposit of USD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12 for adults and USD 6 for children (approximately)
  • Airport shuttle fee: USD 25 per vehicle
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Luisiana
  • Hotel Luisiana Santa Ana
  • Luisiana Santa Ana
  • Luisiana Hotel Santa Ana
  • Hotel Luisiana Costa Rica/Province Of San Jose - Santa Ana
  • Hotel Luisiana Hotel
  • Hotel Luisiana Santa Ana
  • Hotel Luisiana Hotel Santa Ana

You should know

  • Hotel Luisiana offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.