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"great learning experience in central America very pleasing and friendly peoples .Don t ever miss the several grand tours ,rain forest. volcano, river ... " More

By a verified traveler on Fri 20 Nov 2015

Hotel Description

3.5-star Art Deco hotel near Gold Museum (Museo de Oro), connected to a shopping center

City center stay

Your stay at this hotel will put you steps from Gold Museum (Museo de Oro) and a 5-minute walk from Jade Museum. National Theater and National Museum of Costa Rica are also within half a mile (1 km).

Free perks

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Guests will appreciate freebies like buffet breakfast and valet parking.

Free WiFi, LCD TVs

Boasting comforts like premium bedding and down comforters, the 112 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include minibars, room service, and hair dryers.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$79* Per night/room Oct 18 - Oct 19

Superior Plus

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (Plus)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Plus

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Balmoral Hotel ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Balmoral Hotel

Everyone (3)
4 out of 5
The location of the hotel is excellent and friendly personnel

Posted by on May 13, 2019

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Comment from Hotel Management

May 13, 2019 by Yulissa

Good afternoon, I hope you are doing great Thank you so much for your comment. We appreciate it. It's good to know you've been having a great experience so far. I hope the entire trip becomes an unforgattable one. Regards

5 out of 5
Very nice and clean Hotel. Conveniently located for most of our shopping needs.

Posted by on Jan 22, 2019

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Comment from Hotel Management

Feb 2, 2019 by Yulissa

Good afternoon, Thank you so much for your comment, we appreciate it. Regards

4 out of 5

very nicely location in the down town of San Jose

Pros: very clean and very polite staff.
Cons: breakfast choice could be improve a bit.
Location: again great location for shopping walking distance to about 5 to 6 small park, don,t miss central park.
great learning experience in central America very pleasing and friendly peoples .Don t ever miss the several grand tours ,rain forest. volcano, river trip, coffee banana pineapple plantation. ext.

Posted by , from San Diego.County California usa on Nov 20, 2015

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Comment from Hotel Management

Oct 7, 2016 by Alegraziano32

So very happy to learn that you took advantage of our prime location and really got to see Costa Rica. Thank you for posting your review, your feedback is very useful to us. We hope to host you again in your next visit to San José. Best regards, Alessandra

5 out of 5

Posted by on Nov 7, 2013

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4 out of 5

Exactly as promised.

We stayed 2 nights at the Balmoral as part of our 8 day trip.  The hotel was very clean and easy to find with the GPS in our rental car.  Parking was easy as we pulled into the garage and the gentleman took care of parking it for us.  We stayed on the 3rd floor.  The room was clean and comfortable except the bed.  The mattress itself was extremely hard.  WiFi available in the room, mini bar.  We had trouble with the safe located inside the room.  We called the front desk and they had someone up immediately to take care of the situation.  The halls were very quiet; day and night.  We slept with the windows open one night and never heard a peep.  Our windows looked out into a small courtyard area.  We only ate one breakfast there as we had an early morning rafting trip one day.  It consisted of eggs (made to order), pancakes, rice and beans, fruit, cereals, pastries and juice.  Definitely a plus that it is included in your hotel stay!  There are several shops located inside the hotel.  We didn't visit those.  The restaurant seemed a little overpriced for what it was.  We never ate there.  There is a busy pedestrian walkway located right outside of the hotel with many shops and food stalls to visit.  We felt very safe walking along the walkway.  Overall, it was a great experience.  I would definitely recommend staying here to anyone.  Will keep it on my list for when I go back.

Posted by , from Raleigh, NC on May 27, 2013

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3 out of 5

Rooms a little dated but very clean

Pros: Free breakfast
Cons: Nothing close
I went to Costa Rica with my friend for 5 days to see what it was all about. While the staff was extremely friendly and helpful i wouldn't recommend staying in San Jose for your vacation for more then 2 days. The city was probably the dirtiest area of the country and there's not much to do around the hotel. If you are just going to stay for a short period of time however i do recommend this Hotel you will enjoy it especially the Patio Restaurant/Bar on the Lobby floor. The area did have some of the nicest people that were all more then willing to help you out. While there was supposed to be free wifi the signal was to weak in my room to actually use however the lobby does have 2 computers with internet connection which the guest are allowed to use.

Posted by , from Bronx, New York, USA on Nov 18, 2011

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5 out of 5

Best Hotel for the price

Pros: Free breakfast, Free Internet
Very good place to stay.. We will go back again ..Very good Staff,pf Frendly,and Helpfull.

Posted by , from Port st Lucie, Fl. on Oct 24, 2011

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4 out of 5

Pleasant Staff

Pros: Free breakfast, Close restaurants, Free Internet
Staff was pleasant and responsive. Location a little noisy until about 10 pm or so. Would stay again.

Posted by , from Miami on Feb 8, 2011

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3 out of 5

Good enough

Pros: Close restaurants, Free Internet
The location works well, right in the heart of downtown, but the hotel itself was a little old and hasn't been updates in a while. Beds were definitely not comfortable.

Posted by , from detroit, mi on Feb 8, 2011

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5 out of 5

Good Hotel, Great staff and outstanding Location

I enjoyed my stay at the hotel. Staff was great. The included Breakfast was cooked to order and great. The best thing is the location of this hotel. It is located on a pedestrian walkway and is a great and safe place to wander around. Many stores and resturants within a few blocks. Of my many trips to Costa Rica I would choose this hotel over all the other in the capital.

Posted by on Aug 12, 2009

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 5909 square feet (549 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Balmoral Hotel. A roundtrip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. This Art Deco San Jose hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 7 levels
  • 5909 sq ft of conference space
  • 549 sq m of conference space
  • Built in 1955
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Free valet parking , Parking (limited spaces)


  • Airport: San Jose (SJO-Juan Santamaria Intl.) (18.9 km / 11.8 mi)
  • Train station: San Jose Procuradiria Museum Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Balmoral Hotel offers 112 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10:00 AM.

EL PATIO DEL BALMORAL - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Golf lessons available nearby


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!


  • Pets: USD 10 per pet, per night
  • Maximum 1 per room (weight limit: 11 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Only service animals are allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Pet fee: USD 10 per pet, per night
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balmoral Hotel
  • Balmoral Hotel San Jose
  • Balmoral San Jose
  • Hotel Balmoral
  • Balmoral Hotel Hotel
  • Balmoral Hotel San Jose
  • Balmoral Hotel Hotel San Jose

You should know

  • Balmoral Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.