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4.3 out of 5

"The location of the hotel is excellent and friendly personnel " More

By a verified traveler on Mon 13 May 2019

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Hotel Description

3.5-star Art Deco hotel near Morazan Park, connected to a rail/subway station

City center stay

Your stay at this hotel will put you steps from National Theater and a 5-minute walk from Morazan Park. Jade Museum and National Museum of Costa Rica are also within half a mile (1 km).

Free perks

This hotel features 2 coffee shops/cafes and a 24-hour gym. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and airport shuttle. Enjoy a meal from the restaurant and perks like free breakfast and free valet parking.

Suite Gales

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite 514

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Jr Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double or Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (Plus)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Balmoral Hotel ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Balmoral Hotel

Everyone (4)
5 out of 5

Posted by on Aug 21, 2021

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4 out of 5
The location of the hotel is excellent and friendly personnel

Posted by on May 13, 2019

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Comment from Hotel Management

May 13, 2019 by Yulissa

Good afternoon, I hope you are doing great Thank you so much for your comment. We appreciate it. It's good to know you've been having a great experience so far. I hope the entire trip becomes an unforgattable one. Regards

5 out of 5
Very nice and clean Hotel. Conveniently located for most of our shopping needs.

Posted by on Jan 22, 2019

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Comment from Hotel Management

Feb 2, 2019 by Yulissa

Good afternoon, Thank you so much for your comment, we appreciate it. Regards

4 out of 5

very nicely location in the down town of San Jose

Pros: very clean and very polite staff.
Cons: breakfast choice could be improve a bit.
Location: again great location for shopping walking distance to about 5 to 6 small park, don,t miss central park.
great learning experience in central America very pleasing and friendly peoples .Don t ever miss the several grand tours ,rain forest. volcano, river trip, coffee banana pineapple plantation. ext.

Posted by , from San Diego.County California usa on Nov 20, 2015

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Comment from Hotel Management

Oct 7, 2016 by Alegraziano32

So very happy to learn that you took advantage of our prime location and really got to see Costa Rica. Thank you for posting your review, your feedback is very useful to us. We hope to host you again in your next visit to San José. Best regards, Alessandra

5 out of 5

Posted by on Nov 7, 2013

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4 out of 5

Exactly as promised.

We stayed 2 nights at the Balmoral as part of our 8 day trip.  The hotel was very clean and easy to find with the GPS in our rental car.  Parking was easy as we pulled into the garage and the gentleman took care of parking it for us.  We stayed on the 3rd floor.  The room was clean and comfortable except the bed.  The mattress itself was extremely hard.  WiFi available in the room, mini bar.  We had trouble with the safe located inside the room.  We called the front desk and they had someone up immediately to take care of the situation.  The halls were very quiet; day and night.  We slept with the windows open one night and never heard a peep.  Our windows looked out into a small courtyard area.  We only ate one breakfast there as we had an early morning rafting trip one day.  It consisted of eggs (made to order), pancakes, rice and beans, fruit, cereals, pastries and juice.  Definitely a plus that it is included in your hotel stay!  There are several shops located inside the hotel.  We didn't visit those.  The restaurant seemed a little overpriced for what it was.  We never ate there.  There is a busy pedestrian walkway located right outside of the hotel with many shops and food stalls to visit.  We felt very safe walking along the walkway.  Overall, it was a great experience.  I would definitely recommend staying here to anyone.  Will keep it on my list for when I go back.

Posted by , from Raleigh, NC on May 27, 2013

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3 out of 5

Rooms a little dated but very clean

Pros: Free breakfast
Cons: Nothing close
I went to Costa Rica with my friend for 5 days to see what it was all about. While the staff was extremely friendly and helpful i wouldn't recommend staying in San Jose for your vacation for more then 2 days. The city was probably the dirtiest area of the country and there's not much to do around the hotel. If you are just going to stay for a short period of time however i do recommend this Hotel you will enjoy it especially the Patio Restaurant/Bar on the Lobby floor. The area did have some of the nicest people that were all more then willing to help you out. While there was supposed to be free wifi the signal was to weak in my room to actually use however the lobby does have 2 computers with internet connection which the guest are allowed to use.

Posted by , from Bronx, New York, USA on Nov 18, 2011

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Property Features

There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5909 square feet (549 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Balmoral Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Valet parking is free. This 3.5-star San José hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 7 levels
  • 2 coffee shops
  • 5909 sq ft of conference space
  • 549 sq m of conference space
  • Built in 1955
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Train station: San Jose Procuradiria Museum Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking

Room Amenities

Balmoral Hotel offers 119 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Rooms have detached private bathrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private bathrooms are not in room
  • In-room dining (limited hours)
  • Flat-screen television
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Guests are served free local cuisine breakfast daily from 6:30 AM to 10:00 AM.

EL PATIO DEL BALMORAL - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Golf lessons available nearby
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Balmoral Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets: USD 10 per pet, per night
  • Maximum 2 per room (weight limit: 33 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 34.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: USD 11.00 (one-way)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balmoral Hotel
  • Balmoral Hotel San Jose
  • Balmoral San Jose
  • Hotel Balmoral
  • Balmoral Hotel Hotel
  • Balmoral Hotel San Jose
  • Balmoral Hotel Hotel San Jose

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.