Sereno Hotel
3.0 star property
3-star Colonial hotel near San Cristóbal de las Casas Cathedral
Choose dates to view prices
Photo gallery for Sereno Hotel
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Bar
- Spa
- Room service
- Pet friendly
- Housekeeping
- Free WiFi
Explore the area
Av. 16 de Septiembre No. 22, Centro, San Cristóbal de las Casas, CHIS, 29200
- Mesoamerican Museum of JadePlace, Mesoamerican Museum of Jade2 min walk
- San Cristóbal de las Casas CathedralPlace, San Cristóbal de las Casas Cathedral3 min walk
- Plaza 31 de MarzoPlace, Plaza 31 de Marzo3 min walk
- Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)81 min drive
Room options
View all photos for Standard Double Room
Standard Double Room
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
- 182 sq ft
- Sleeps 4
- 2 Double Beds
View all photos for Deluxe Room
Deluxe Room
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
- 269 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Family Room
Family Room
- 538 sq ft
- City view
- Sleeps 7
- 1 King Bed, 2 Double Beds and 1 Twin Bed
About the neighborhood
San Cristóbal de las Casas
Barrio de La Merced stay.With a stay at this Barrio de La Merced hotel, you'll be steps from San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. Plaza 31 de Marzo and Museo de San Cristóbal are also within half a mile (1 km).
What's nearby
- Mesoamerican Museum of Jade - 2 min walk - 0.1 miles
- San Cristóbal de las Casas Cathedral - 3 min walk - 0.2 miles
- Plaza 31 de Marzo - 3 min walk - 0.2 miles
- Amber Museum of Chiapas - 5 min walk - 0.3 miles
- Santo Domingo Handicraft Market - 6 min walk - 0.4 miles
Getting around
- Angel Albino Corzo Intl Airport (TGZ) - 94 min drive
Restaurants
- El Mezcalito - 1 min walk
- Café Bar Revolución - 1 min walk
- Casa Santa - 1 min walk
- Tarumba Restaurant - 1 min walk
- El Fogón de Jovel - 1 min walk
About this property
Sereno Hotel
3-star Colonial hotel near San Cristóbal de las Casas Cathedral
Sereno Hotel offers its guests a full-service spa. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
Spa services, a terrace, and tour/ticket assistance are also featured at Sereno Hotel. A complete renovation of Sereno Hotel was completed in July 2024.
Smoking is allowed in designated areas at this 3-star San Cristóbal de las Casas hotel.
- 1 floor
- 6 guestrooms or units
- Deli
- Front desk (limited hours)
- Storage area for luggage
- Tour and ticket information
- Terrace
- Garden
- Smoking in designated areas
- Bar or lounge
Sereno Hotel offers 6 accommodations with hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch plasma televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The onsite spa has couples treatment room(s). Services include massages.
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Property amenities
Family friendly
- Snack bar/deli
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- Airport shuttle on request
Food and drink
- A bar/lounge
- Hosted evening meal available on Tuesday, Wednesday, Thursday, Friday, and Saturday for a fee of MXN 400
- Snack bar/deli
Things to do
- Full-service spa
Accessibility
- No elevator
- Smooth flooring in public areas
Room amenities
Entertainment
- 42-inch plasma TV with cable channels
Bedroom
- Premium bedding
Bathroom
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels provided
Food and drink
- Limited room service
More
- Connecting rooms available
- Heating
- Individual decor
- Individual furnishings
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
- Pets: MXN 250.00 per pet (varies based on length of stay)
- Only dogs and cats are allowed
- Food and water bowls are available
- Service animals are exempt from fees
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for MXN 250.0 per day.
- Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: MXN 250.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: MXN 250.0 per day
- Hosted evening meal: MXN 400
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
We should mention
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Sereno Art Hotel San Cristobal de las Casas
Sereno Art Hotel
Sereno Art San Cristobal de las Casas
Sereno Art
Sereno Art Hotel
Sereno Hotel Hotel
Sereno Hotel San Cristóbal de las Casas
Sereno Hotel Hotel San Cristóbal de las Casas
Frequently asked questions
How close is Sereno Hotel to the airport?
Sereno Hotel is 48.5 mi (94-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.
Does Sereno Hotel have an airport shuttle?
Airport shuttle services are not available at Sereno Hotel.
Does Sereno Hotel offer free breakfast?
Sereno Hotel does not offer free breakfast.
Is there a casino at Sereno Hotel?
No, there is no casino at this hotel.
What time is check-in at Sereno Hotel?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.
Is there free parking at Sereno Hotel?
Free parking is not available at this hotel.
Does Sereno Hotel have a pool?
Sereno Hotel does not have a pool.
Does Sereno Hotel have a restaurant?
Sereno Hotel is home to INDÓMITO, which features garden views, light fare, and brunch.
Does Sereno Hotel have a spa?
This hotel has a spa, which features massages.
How close is Sereno Hotel to downtown San Cristóbal de las Casas?
Sereno Hotel is 0.2 mi away from San Cristóbal de las Casas.