Skip to main content
Beginning of main content
5.0 out of 5

"The property is beautiful, clean and comfortable. The staff is amazing. Evelyn and Oscar make you feel at home. They are wonderfully hospitable with g ... " More

By a verified traveler on Sun 02 Jun 2019

Enter dates to see availability

Hotel Description

3-star hotel near San Cristóbal de las Casas Cathedral

De Guadalupe stay

You'll be steps from Guadalupe Church and within a 10-minute walk of Na Bolom Cultural Museum with a stay at this De Guadalupe hotel. Also, Foro Cultural Kinoki is within half a mile (1 km) and Café Museo Café is within 2 miles (3 km).

Property Amenities

This hotel features free WiFi in public areas, concierge services, and self parking. A library is also provided.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Guadalupe by Inmense ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Guadalupe by Inmense

Couples (1)
5 out of 5
The property is beautiful, clean and comfortable. The staff is amazing. Evelyn and Oscar make you feel at home. They are wonderfully hospitable with great personalities and smiles. The rooms have everything you need. Toiletries are of great quality. Beds are comfortable. The breakfast is delicious beyond words... just can’t say enough of Grand Guadalupe! If you’re staying in San Cristóbal this is most definitely the bestest.

Posted by on Jun 2, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 3, 2019 by ezt

Dear Guest Thanks for your wonderful opinion. It is very gratifying to know that our services have gone beyond the expectations of our guests. We are delighted to know that you enjoyed your stay and we look forward to welcoming you to Grand Guadalupe by Inmense.

Property Features

As a guest of Grand Guadalupe by Inmense, you'll find spa services, a library, and tour/ticket assistance. WiFi is free in public spaces. Grand Guadalupe by Inmense also features multilingual staff and concierge services. Parking is available for a fee. This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 12 guestrooms or units
  • Front desk (limited hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Library
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Grand Guadalupe by Inmense offers 12 accommodations with safes. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

  • Flat-screen television
  • Digital channels
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Change of towels (on request)

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 8:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa de Guadalupe
  • Hotel Casa Guadalupe
  • Grand Guadalupe by Inmense Hotel
  • Grand Guadalupe by Inmense San Cristóbal de las Casas
  • Grand Guadalupe by Inmense Hotel San Cristóbal de las Casas

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.travelocity.com/San-Cristóbal-de-las-Casas-Hotels-Grand-Guadalupe-by-Inmense.h7451611-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Cristóbal-de-las-Casas-Hotels-Grand-Guadalupe-by-Inmense.h7451611-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspException: Problem accessing the absolute URL "http://www.travelocity.com/San-Cristóbal-de-las-Casas-Hotels-Grand-Guadalupe-by-Inmense.h7451611-p2.Hotel-Reviews?rm1=a2&". java.io.IOException: Server returned HTTP response code: 400 for URL: http://www.travelocity.com/San-Cristóbal-de-las-Casas-Hotels-Grand-Guadalupe-by-Inmense.h7451611-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.