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Hotel Cielo y Selva, San Cristobal de las Casas

3.0 star property
3-star hotel near Na Bolom Cultural Museum

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Photo gallery for Hotel Cielo y Selva, San Cristobal de las Casas

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets
Terrace/patio
Terrace/patio
Flat-screen TV
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Francisco I Madero #94, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230
  • Na Bolom Cultural Museum
    ‪7 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪10 min walk‬
  • Plaza 31 de Marzo
    ‪10 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪82 min drive‬

Room options

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(1 review)
  • 257 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Ensuite

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

  • 113 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

  • 343 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

San Cristóbal de las Casas

Heart of San Cristóbal de las Casas.Within a 10-minute walk of this De Guadalupe hotel, you'll find Na Bolom Cultural Museum and Guadalupe Church. Foro Cultural Kinoki and Café Museo Café are also within half a mile (1 km).

What's nearby

  • Na Bolom Cultural Museum - 7 min walk - 0.4 miles
  • Café Museo Café - 8 min walk - 0.5 miles
  • Guadalupe Church - 8 min walk - 0.5 miles
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.6 miles
  • Plaza 31 de Marzo - 10 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 92 min drive

Restaurants

  • ‪Mar Y Chela - ‬4 min walk
  • ‪Yoi! sushi - ‬3 min walk
  • ‪Hamburguesas "El Taison - ‬3 min walk
  • ‪Fanny Café - ‬4 min walk
  • ‪Libre Cafe - ‬4 min walk

About this property

Hotel Cielo y Selva, San Cristobal de las Casas

3-star hotel near Na Bolom Cultural Museum
There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. Hotel Cielo y Selva, San Cristobal de las Casas also features tour/ticket assistance and room service (during limited hours).

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 21 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Coffee shop
Hotel Cielo y Selva, San Cristobal de las Casas offers 21 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.

Property is also known as

Los Altos Hotel Spa San Cristobal de las Casas
Los Altos Hotel San Cristobal de las Casas
Los Altos San Cristobal de las Casas
Hotel Los Altos Hotel San Cristobal de las Casas
San Cristobal de las Casas Los Altos Hotel Hotel
Los Altos Hotel Spa
Los Altos
Hotel Los Altos Hotel
Los Altos Cristobal Las Casas
Los Altos Hotel
Hotel Cielo y Selva San Cristobal de las Casas
Hotel Cielo y Selva, San Cristobal de las Casas Hotel

Frequently asked questions

How close is Hotel Cielo y Selva, San Cristobal de las Casas to the airport?

Hotel Cielo y Selva, San Cristobal de las Casas is 49 mi (92-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

Does Hotel Cielo y Selva, San Cristobal de las Casas have an airport shuttle?

Hotel Cielo y Selva, San Cristobal de las Casas offers an airport shuttle.

Does Hotel Cielo y Selva, San Cristobal de las Casas offer free breakfast?

Hotel Cielo y Selva, San Cristobal de las Casas offers free continental breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Cielo y Selva, San Cristobal de las Casas?

No, there is no casino at this hotel.

What time is check-in at Hotel Cielo y Selva, San Cristobal de las Casas?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Cielo y Selva, San Cristobal de las Casas?

Free parking is not available at this hotel.

Does Hotel Cielo y Selva, San Cristobal de las Casas have a pool?

Hotel Cielo y Selva, San Cristobal de las Casas does not have a pool.

Does Hotel Cielo y Selva, San Cristobal de las Casas have a spa?

There are no spa services available at this hotel.

How close is Hotel Cielo y Selva, San Cristobal de las Casas to downtown San Cristóbal de las Casas?

Hotel Cielo y Selva, San Cristobal de las Casas is 0.5 mi away from San Cristóbal de las Casas.

Hotel Cielo y Selva, San Cristobal de las Casas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 97 reviews
Rating 8 - Good. 22 out of 97 reviews
Rating 6 - Okay. 12 out of 97 reviews
Rating 4 - Poor. 2 out of 97 reviews
Rating 2 - Terrible. 3 out of 97 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Pablo

Disliked: Staff & service, property conditions & facilities, room comfort

Muy fría y húmeda

La habitación es muy pequeña, con mucha humedad creada por el baño, la ducha no cuenta con una ventilación apropiada, las paredes con salitre. En mi opinión la habitación fue improvisada, sin suficiente ventilación y la humedad le hacen ser una habitación muy fría y nada cómoda.
Stayed 1 night in Dec 2024

10/10 Excellent

Janett

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time on it and I love the place!
Stayed 1 night in Sep 2024

10/10 Excellent

Lalo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in May 2024

6/10 Okay

Hugo

Liked: Staff & service
Stayed 3 nights in Apr 2023

8/10 Good

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño muy chico, la recepcionista muy amable y atenta, los tours excelentes
Stayed 3 nights in Jan 2020

10/10 Excellent

Koby, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy our time in this hotel It’s small not so crowded and not expensive
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed for 8 nights with my family and hotel served its purpose. Had a place to crash at a reasonable cost after taking part in continuous tours. Staff itself is very friendly but if you want a straight and concrete answer I recommend to check with the young male attendant or the lady who works the morning shift. Only complaint and bad experience was with with their private taxi service. We payed a fixed fee up front to the hotel. The driver who picked us up claimed he did not have any money and had us paid the toll road fees. . I immediately called the hotel. We ended up eating up the costs for the toll fees going to the airport. Next time, I will use a shared airport shuttle service like ADO or others like we did when we arrived to San Cristobal. We booked our own tours through a different agency to save some money. We ate at the restaurant once on our first day and the food is comparable to other restaurants. We had a tour on the first day and we were to be picked up at 8:00. The restaurant opens at 7:00 AM and you can order a la cart. The waiter mentioned to the cook that we had a tour and the cook replied back what did she want her to do. Hotel is about a 15-20 minute walk to the city center. Rooms are small, have a small window, and no ceiling fan. At night if you open the windows be prepare to listen to the tv from your neighbor, people coming in and out, and possibly people barfing on a weekend night which we experienced on our last day.
Stayed 8 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 8 nights in May 2019

10/10 Excellent

Lindsey, San Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Andrea, Monterrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Personal amable y habitaciones con lo necesario
Stayed 1 night in May 2025

10/10 Excellent

carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó, gran hospedaje, sin duda volveré.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucía Fernanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio
Stayed 5 nights in Apr 2025

8/10 Good

Diego Adrián

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, el único detalle que le encontré fue que ir el baño de la habitación era demasiado pequeño , pero de ahí todo muy bien.
Stayed 1 night in Apr 2025

10/10 Excellent

DIEGO ARTURO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue excelente. El personal es muy amable.
Stayed 5 nights in Apr 2025

10/10 Excellent

Zajaric

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy lindo!! Me encanta que fue pet friendly, las chicas de recepcion super lindas siempre
Stayed 2 nights in Mar 2025

10/10 Excellent

Ma del Carmen González

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno, tranquilo, amables, limpio, acepta mascotas
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica Haidee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy padre todo muy bien.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sonia

Traveled with group

Excelente

Súper todo excelente
Stayed 1 night in Feb 2025

8/10 Good

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo bien
Stayed 1 night in Feb 2025

8/10 Good

GLORIA ESTHER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena atención.

Fue un viaje de última hora con la familia, el lugar es agradable, cómodo y la atención del personal muy agradable. Responsables con el cuidado del medio ambiente. Nos ofrecieron tours a muy buen precio.
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel mas que nada hablando por la limpieza las personas que hacen la limpieza muy atentas y efectivas en su trabajo y lo que casi no me agrado fue que tarda demasiado el desayuno ya que el mismo recepcionista es el chef pero ante todo eso muy buen hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicolas Pineda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servició
Stayed 5 nights in Nov 2024

10/10 Excellent

José Ramon

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesus javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

ivannia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El estacionamiento es en la calle, bajé a desayunar a las 10 no había nada y no sirven más desayuno que fruta y leche
Stayed 1 night in Sep 2024