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Hotel Cielo y Selva, San Cristobal de las Casas

Property class: 3
3-star hotel near Na Bolom Cultural Museum

Choose dates to view prices

Photo gallery for Hotel Cielo y Selva, San Cristobal de las Casas

A wall with the text "Cielo & Selva" and the tagline "Feel, Eat, and Dream".
A room with two beds, wooden flooring, a brick wall, and a ceiling with exposed beams.
Exterior
A hotel corridor with a dining area, potted plants, and a staircase leading to the entrance.
A staircase with a brick wall, metal railing, and potted plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Francisco I Madero #94, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230
  • Place, Na Bolom Cultural Museum
    ‪7 min walk‬
  • Place, Guadalupe Church
    ‪8 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪155 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ensuite

A bedroom with a bed, a bedside table, a hanging light fixture, and a view of the outside.

Standard Room, 1 King Bed, Ensuite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A bedroom with a bed, bedside tables, a hanging macrame decoration, a bedside lamp, and a bathroom with a shower and sink.

Standard Room

  • 113 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Ensuite

A bedroom with a bed, a nightstand, a hanging lamp, and a view of a green building outside.

Standard Room, 1 King Bed, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

A bedroom with two beds, a brick-patterned headboard, wooden beams, and a blue accent wall.

Double Room, 2 Queen Beds

  • 343 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

A bedroom with a wooden ceiling, a bed with white and colorful pillows, a wooden dresser, and a TV mounted on the wall.

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 257 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room

Room

Double Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, 2 Queen Beds

A room with two beds, wooden flooring, a brick accent wall, and a ceiling with exposed beams.

Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

San Cristóbal de las Casas

Heart of San Cristóbal de las Casas.Within a 10-minute walk of this Barrio de Guadalupe hotel, you'll find Na Bolom Cultural Museum and Guadalupe Church. Foro Cultural Kinoki and Plaza 31 de Marzo are also within half a mile (1 km).

What's nearby

  • Na Bolom Cultural Museum - 7 min walk - 0.4 miles
  • Guadalupe Church - 8 min walk - 0.5 miles
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.6 miles
  • Plaza 31 de Marzo - 10 min walk - 0.6 miles
  • Santo Domingo Handicraft Market - 10 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 77 min drive

Restaurants

  • ‪Mar Y Chela - ‬4 min walk
  • ‪Libre Cafe - ‬4 min walk
  • ‪Jardín La Reserva - ‬4 min walk
  • ‪Restaruante Galeria Las Casas - ‬2 min walk
  • ‪La Casa De Willy - ‬2 min walk

About this property

Hotel Cielo y Selva, San Cristobal de las Casas

3-star hotel near Na Bolom Cultural Museum
Free breakfast is served daily. Public spaces have free WiFi. Hotel Cielo y Selva, San Cristobal de las Casas also features tour/ticket assistance and room service (during limited hours).

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 21 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Hotel Cielo y Selva, San Cristobal de las Casas offers 21 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

A courtyard with a seating area, potted plants, and a small pool.
Yox Hotel Boutique
Barrio de Guadalupe
  • Breakfast included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
4.7 out of 5, Exceptional, 123 reviews
$45 nightly
The price is $53
Oct 11 - Oct 12
Total with taxes and fees
Yox Hotel Boutique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.

Property is also known as

Los Altos Hotel Spa San Cristobal de las Casas
Los Altos Hotel San Cristobal de las Casas
Los Altos San Cristobal de las Casas
Hotel Los Altos Hotel San Cristobal de las Casas
San Cristobal de las Casas Los Altos Hotel Hotel
Los Altos Hotel Spa
Los Altos
Hotel Los Altos Hotel
Los Altos Cristobal Las Casas
Los Altos Hotel
Hotel Cielo y Selva San Cristobal de las Casas
Hotel Cielo y Selva, San Cristobal de las Casas Hotel

Frequently asked questions

How close is Hotel Cielo y Selva, San Cristobal de las Casas to the airport?

Hotel Cielo y Selva, San Cristobal de las Casas is 49.1 mi (77-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Cielo y Selva, San Cristobal de las Casas?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Hotel Cielo y Selva, San Cristobal de las Casas on Sep 30, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Cielo y Selva, San Cristobal de las Casas have an airport shuttle?

Hotel Cielo y Selva, San Cristobal de las Casas offers an airport shuttle.

Does Hotel Cielo y Selva, San Cristobal de las Casas offer free breakfast?

Hotel Cielo y Selva, San Cristobal de las Casas offers free continental breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Cielo y Selva, San Cristobal de las Casas?

No, there is no casino at this hotel.

What time is check-in at Hotel Cielo y Selva, San Cristobal de las Casas?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Cielo y Selva, San Cristobal de las Casas?

Free parking is not available at this hotel.

Does Hotel Cielo y Selva, San Cristobal de las Casas have a pool?

Hotel Cielo y Selva, San Cristobal de las Casas does not have a pool.

Does Hotel Cielo y Selva, San Cristobal de las Casas have a spa?

There are no spa services available at this hotel.

How close is Hotel Cielo y Selva, San Cristobal de las Casas to downtown San Cristóbal de las Casas?

Hotel Cielo y Selva, San Cristobal de las Casas is 0.5 mi away from San Cristóbal de las Casas.

Hotel Cielo y Selva, San Cristobal de las Casas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 150 reviews
Rating 8 - Good. 42 out of 150 reviews
Rating 6 - Okay. 20 out of 150 reviews
Rating 4 - Poor. 6 out of 150 reviews
Rating 2 - Terrible. 4 out of 150 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great place to stay
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful all the time!
Stayed 8 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service,
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
A
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time on it and I love the place!
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The staff was very attentive. We could check in at 10am, instead of 3pm. The room was clean but mouldy, especially the bathroom and the ceiling above the bed. Cold.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

For me is really bad place so many things I did like it super small 3by 5 meters Luke lock room smell like drainage so much noice from the water pump and people and kids no respect so much noice What u can spect for the price
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
Leak in the room from the shower, thin doors that let in sound, only one night stand, low quality breakfast, noisy pipes.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful, we needed some ibuprofen, and the front desk representative, ordered it on his phone, and brought it to us. The bed is super comfortable, we loved the pillows and the sheets so much, that we took pictures of the labels. LOL. Brakfast included is njce, fresh fruit is good, coffee too. The only thing we wish was better, is the bathroom. My husband is 6 foot 2. He had a very tough time in the smallest bathroom we have ever seen. Without a single window, it becomes a sauna after a shower, which creates mold. Theres a really big concrete closet across the room, turn it into a nice bathroom! We loved everything else about this hotel. We will be back, the energy is beautiful.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel pequeño y funcional, muy buen servicio del personal en recepción... Agua calientita, la cama muy comfortable y un desayuno llenador.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son muy pequeñas, pero por el precio esta bien. El personal si fue amable y la recepción muy linda
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó sea PET friendly
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno y cerca del centro
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La habitación tenía un olor peculiar, no describen en las fotos de manera adecuada la habitación, literalmente un espacio de 2x3 metros.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo, espacio grande y buen servicio
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atento el personal y habitaciones agradables
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene estacionamiento El desayuno es continental ligero pero muy rico
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
buena ubicacion y buen trato
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable. Aunque las habitaciones son ruidosas, se escucha mucho la bomba de agua y las voces de afuera de otros huéspedes.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Amenities
La habitación con mucho ruido de tinaco y bomba de agua no deja dormir, cuartos muy fríos, regadera muuuuy pequeña
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
Parte del personal muy amable y atento
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Muy bonito hotel,cómodo y agradable. Buena zona tranquila sin ruido. A mejorar:los baños necesitan algo de mantenimiento por el moho y no teniamos agua caliente. Bueno: Incluye desayuno sencillo pero suficiente.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien!!! Solo el techo necesita mantenimiento, tiene moho y humedad, se cae un poco …
Stayed 3 nights in Jan 2026