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Hotel Villa Mercedes San Cristobal

4.0 star property
4-star Colonial hotel near Amber Museum of Chiapas

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Photo gallery for Hotel Villa Mercedes San Cristobal

Exterior
Property preview
Lobby sitting area
Exterior
Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Diagonal Hermanos Paniagua 32, San Cristóbal de las Casas, CHIS, 29264
  • Place, Santo Domingo Handicraft Market
    ‪2 min drive‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min drive‬
  • Place, Mesoamerican Museum of Jade
    ‪3 min drive‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪77 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 273 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room Executive with View

1 bedroom, premium bedding, in-room safe, blackout drapes

Room Executive with View

  • 290 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Garden View

1 bedroom, premium bedding, in-room safe, blackout drapes

Room Deluxe with Garden View

  • 290 sq ft
  • Sleeps 2

View all photos for Room Executive with View

1 bedroom, premium bedding, in-room safe, blackout drapes

Room Executive with View

  • 290 sq ft
  • Sleeps 2

View all photos for Suite with View

1 bedroom, premium bedding, in-room safe, blackout drapes

Suite with View

  • 290 sq ft
  • Sleeps 2

View all photos for Double Room Executive with View

1 bedroom, premium bedding, in-room safe, blackout drapes

Double Room Executive with View

  • 290 sq ft
  • Sleeps 2

View all photos for Double Room Deluxe with Garden View

1 bedroom, premium bedding, in-room safe, blackout drapes

Double Room Deluxe with Garden View

  • 290 sq ft
  • Sleeps 3

View all photos for Double Suite Superior with View

1 bedroom, premium bedding, in-room safe, blackout drapes

Double Suite Superior with View

  • 290 sq ft
  • Sleeps 3

View all photos for Suite with Garden View

1 bedroom, premium bedding, in-room safe, blackout drapes

Suite with Garden View

  • 290 sq ft
  • Sleeps 2

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Executive Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room

Grand Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Grand Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room

Grand Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Grand Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, blackout drapes

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite

  • 281 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

San Cristóbal de las Casas

In shopping district.Within 2 miles (3 km) of this San Cristóbal de las Casas hotel, you'll find Amber Museum of Chiapas and Plaza 31 de Marzo. Mesoamerican Museum of Jade and Santo Domingo Handicraft Market are also within 2 miles (3 km).

What's nearby

  • Amber Museum of Chiapas - 18 min walk - 1.0 mile
  • Santo Domingo Handicraft Market - 2 min drive - 1.4 miles
  • San Cristóbal de las Casas Cathedral - 3 min drive - 1.6 miles
  • Mesoamerican Museum of Jade - 3 min drive - 1.6 miles
  • Plaza 31 de Marzo - 3 min drive - 1.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 69 min drive

Restaurants

  • ‪Fragola - ‬3 min walk
  • ‪Wings Army - ‬8 min walk
  • ‪El 7 Mares - ‬5 min walk
  • ‪Cacao Nativa (Sucursal Balam) - ‬3 min walk
  • ‪Little Caesars Pizza - ‬7 min walk

About this property

Hotel Villa Mercedes San Cristobal

4-star Colonial hotel near Amber Museum of Chiapas
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 4408 square feet (409 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at Hotel Villa Mercedes San Cristobal. A free area shuttle within 3 kilometers is available. Free self parking is available.

Smoking is allowed in designated areas at this 4-star San Cristóbal de las Casas hotel.

  • 83 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • 4408 sq ft of conference space
  • 409 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Hotel Villa Mercedes San Cristobal offers 83 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 km
  • Free secured, uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to noon for a fee: MXN 165 for adults and MXN 85 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Villa Mercedes San Cristobal

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 165 for adults and MXN 85 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Villa Mercedes
Hotel Villa Mercedes San Cristobal de las Casas
Villa Mercedes San Cristobal de las Casas
Hotel Villa Mercedes
Villa Mercedes San Cristobal
Hotel Villa Mercedes San Cristobal Hotel
Hotel Villa Mercedes San Cristobal San Cristóbal de las Casas

Frequently asked questions

How close is Hotel Villa Mercedes San Cristobal to the airport?

Hotel Villa Mercedes San Cristobal is 46.1 mi (69-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

Does Hotel Villa Mercedes San Cristobal have an airport shuttle?

Airport shuttle services are not available at Hotel Villa Mercedes San Cristobal.

Does Hotel Villa Mercedes San Cristobal offer free breakfast?

Free breakfast isn’t provided at Hotel Villa Mercedes San Cristobal, but English breakfast is offered for a fee of MXN 165 for adults and MXN 85 for children. It's available every day from 7 AM to noon.

Is there a casino at Hotel Villa Mercedes San Cristobal?

No, there is no casino at this hotel.

What time is check-in at Hotel Villa Mercedes San Cristobal?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Villa Mercedes San Cristobal?

This hotel offers free self parking and extended parking.

Does Hotel Villa Mercedes San Cristobal have a pool?

Hotel Villa Mercedes San Cristobal does not have a pool.

Does Hotel Villa Mercedes San Cristobal have a restaurant?

Yes, there are 2 restaurants on site.

Does Hotel Villa Mercedes San Cristobal have a spa?

There are no spa services available at this hotel.

How close is Hotel Villa Mercedes San Cristobal to downtown San Cristóbal de las Casas?

Hotel Villa Mercedes San Cristobal is 1.1 mi away from San Cristóbal de las Casas.