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Hotel San Luis

3.0 star property
3-star hotel in De La Merced

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Photo gallery for Hotel San Luis

Property entrance
Meeting facility
Hallway
Meeting facility
Staircase

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Calle Diego de Mazariegos 51, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240
  • San Cristóbal de las Casas Cathedral
    ‪8 min walk‬
  • Santo Domingo Handicraft Market
    ‪10 min walk‬
  • Ciudad Cuauhtemoc
    ‪13 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪80 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double

Standard Double | Desk, free WiFi, bed sheets

Standard Double

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

San Cristóbal de las Casas

Heart of San Cristóbal de las Casas.With a stay at this De La Merced hotel, you'll be steps from La Merced Church and Amber Museum of Chiapas. Regional Costume Museum and Plaza 31 de Marzo are also within half a mile (1 km).

What's nearby

  • Plaza 31 de Marzo - 6 min walk - 0.4 miles
  • Mesoamerican Museum of Jade - 7 min walk - 0.4 miles
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.5 miles
  • Santo Domingo Handicraft Market - 10 min walk - 0.6 miles
  • Ciudad Cuauhtemoc - 13 min walk - 0.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Toscano Café & Restaurante - ‬3 min walk
  • ‪Habanero Terrazas - ‬3 min walk
  • ‪Antojitos Carmelita - ‬2 min walk
  • ‪Taqueria La Merced - ‬2 min walk
  • ‪Perla Negra - ‬2 min walk

About this property

Hotel San Luis

3-star hotel in De La Merced
There's a restaurant on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel San Luis.

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 24 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
Hotel San Luis offers 24 accommodations with complimentary bottled water and complimentary toiletries. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 80 for adults and MXN 80 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel San Luis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 for adults and MXN 80.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel San Luis San Cristobal de las Casas
San Luis San Cristobal de las Casas
Hotel Hotel San Luis San Cristobal de las Casas
Hotel San Luis San Cristobal de las Casas
San Cristobal de las Casas Hotel San Luis Hotel
San Luis
Hotel Hotel San Luis
Luis Cristobal Las Casas
Hotel San Luis Hotel
Hotel San Luis San Cristóbal de las Casas
Hotel San Luis Hotel San Cristóbal de las Casas

Frequently asked questions

How close is Hotel San Luis to the airport?

Hotel San Luis is 47 mi (72-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

Does Hotel San Luis have an airport shuttle?

Airport shuttle services are not available at Hotel San Luis.

Does Hotel San Luis offer free breakfast?

Free breakfast isn’t provided at Hotel San Luis, but cooked-to-order breakfast is offered for a fee of MXN 80.00 for adults and MXN 80.00 for children. It's available every day from 8 AM to noon.

Is there a casino at Hotel San Luis?

No, there is no casino at this hotel.

What time is check-in at Hotel San Luis?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Hotel San Luis?

Free parking is not available at this hotel.

Does Hotel San Luis have a pool?

Hotel San Luis does not have a pool.

Does Hotel San Luis have a restaurant?

Hotel San Luis is home to Mar y Tierra, which features Regional cuisine.

Does Hotel San Luis have a spa?

There are no spa services available at this hotel.

How close is Hotel San Luis to downtown San Cristóbal de las Casas?

Hotel San Luis is 0.3 mi away from San Cristóbal de las Casas.

Hotel San Luis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 202 reviews
Rating 8 - Good. 66 out of 202 reviews
Rating 6 - Okay. 11 out of 202 reviews
Rating 4 - Poor. 6 out of 202 reviews
Rating 2 - Terrible. 5 out of 202 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Garold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location within walking distance of cathedral and historical churches and museum
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph, Thonotosassa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Luis is my favorite place to stay in San Cristobal de Las Casas. It provides great value for the money.
Stayed 1 night in Nov 2024

10/10 Excellent

Janett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been here several times and still want to do it, all is quiet and clean and for the area the price is good for my bag
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
Unfortunately the conditions of the rooms are not optimal as walls are dirty, tv didn't work and lighting in the room was poor. The main hall as you enter the building is lovely and very bohemian though, shame the condition of the rooms are not good.
Stayed 4 nights in Feb 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area close to city center ,nice restaurants,churches.
Stayed 6 nights in Feb 2024

4/10 Poor

James

Stayed 3 nights in Feb 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, friendly staff

I stayed in the hotel for 2 nights. The location is very good, around a 7 minute walk to the centre. It's almost accross from the Ambar Museum, close drive to the ADO bus terminal. The staff was friendly and helpful. The room was comfortable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Joseph, Thonotosassa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. My room was clean and comfortable. The hotel provides great value for the money.
Stayed 1 night in May 2023

10/10 Excellent

Darlene

Stayed 2 nights in Jan 2023

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended stay at Hotel San Luis

Very comfortable here. The only complaint would be that you can hear clearly from other rooms, the talking and especially in the halls. Talked to the owners about loud voices in hall at 3 in the am two knights, she looked into it and the last night was quiet at that time.🙂
Stayed 3 nights in Jan 2023

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd stay in Hotel San Luis

We have stayed here 5 or 6 years ago. We were happy with our stay then and now. The owners were very acvomodating a knoledgable of the area. We started with 3 nights and are now on 5th and 6th
Stayed 1 night in Jan 2023

10/10 Excellent

guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 8 nights in Jul 2022

8/10 Good

Alejandro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. They were extremely accommodating and allowed us to check in early. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. Only gave four stars because noise from neighboring rooms was an issue, and water pressure on the sink was low.
Stayed 2 nights in Mar 2022

10/10 Excellent

Israel

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for budget conscious travelers

A great place to stay especially for budget conscious travelers. It is within a few blocks of the major attractions, super close to great restaurants and the service level is excellent.
Stayed 3 nights in Jan 2022

10/10 Excellent

rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed An extra week , for the comfort of the hotel and the city. Will stay here again.
Stayed 6 nights in Jan 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place I would stay again.

Stayed 1 night in Dec 2021

10/10 Excellent

Carolina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great service and great location
Stayed 5 nights in Nov 2021

6/10 Okay

Donita

Liked: Cleanliness
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome if you're traveling alone or couples

I really enjoyed the hotel is 3 blocks away from San Cristóbal city center. Small yet really comfortable. Cleanliness is excellent.
Stayed 4 nights in May 2021

10/10 Excellent

Haytham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hôtel. The owner is very friendly and speaks English. Great location.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel San Luis is clean, comfortable, and close to the center of the city. The staff is very friendly and helpful. Susana speaks excellent English and can help you with places and things to do nearby.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, very quiet and comfortable beds. Bath very clean and hot water. Had an issue with the hot water though, it did not last for all four of us. Restaurants and shops at a walkable distance.
Stayed 2 nights in Jan 2021