Santa Lucía stay.A stay at this Santa Lucía hotel places you steps from Arches of Carmen and within a 5-minute walk of Santo Domingo Handicraft Market. Church of San Cristobal and Plaza 31 de Marzo are also within half a mile (1 km).
What's nearby
Santo Domingo Handicraft Market - 5 min walk
Plaza 31 de Marzo - 5 min walk
Mesoamerican Museum of Jade - 7 min walk
San Cristóbal de las Casas Cathedral - 7 min walk
Na Bolom Cultural Museum - 4 min drive
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 71 min drive
Restaurants
Taqueria el Charrito - 3 min walk
La Parola Cafe Gourmet - 3 min walk
Yik Café, Carmen - 3 min walk
Restaurant Caminante las Casas - 5 min walk
El Meson del Taco - 1 min walk
About this property
Gran Hotel El Encanto
3-star hotel near San Cristóbal de las Casas Cathedral
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. A business center and 60 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square meters) and includes a conference center. Gran Hotel El Encanto also features tour/ticket assistance, a garden, and room service (during limited hours). Free self parking is available.
This 3-star San Cristóbal de las Casas hotel is smoke free.
17 guestrooms or units
172 sq ft of conference space
16 sq m of conference space
Deli
Conference center
Business facilities
Front desk (24 hours)
Front-desk safe
Tour and ticket information
Garden
No smoking on site
Coffee shop
Dining venue
Gran Hotel El Encanto offers 17 accommodations. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Languages
Spanish
Property amenities
Family friendly
Snack bar/deli
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
A coffee shop/cafe
A restaurant
Snack bar/deli
Accessibility
No elevator
Room amenities
Entertainment
Flat-screen TV with cable channels
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Towels
Food and drink
Limited room service
More
Heating
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 150
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Gran Hotel El Encanto
Children and extra beds
Children are welcome.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: MXN 150 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Gran Hotel El Encanto Hotel
Gran Hotel El Encanto San Cristóbal de las Casas
Gran Hotel El Encanto Hotel San Cristóbal de las Casas
Frequently asked questions
How close is Gran Hotel El Encanto to the airport?
Gran Hotel El Encanto is 47 mi (71-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.
How much does it cost to stay at Gran Hotel El Encanto?
As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Gran Hotel El Encanto on Apr 21, 2024 start from $43.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Gran Hotel El Encanto have an airport shuttle?
Airport shuttle services are not available at Gran Hotel El Encanto.
Does Gran Hotel El Encanto offer free breakfast?
Gran Hotel El Encanto does not offer free breakfast.
Is there a casino at Gran Hotel El Encanto?
No, there is no casino at this hotel.
What time is check-in at Gran Hotel El Encanto?
Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs MXN 150 (subject to availability).
Is there free parking at Gran Hotel El Encanto?
This hotel offers free self parking.
Does Gran Hotel El Encanto have a pool?
Gran Hotel El Encanto does not have a pool.
Does Gran Hotel El Encanto have a restaurant?
Yes, there is a restaurant on site.
Does Gran Hotel El Encanto have a spa?
There are no spa services available at this hotel.
How close is Gran Hotel El Encanto to downtown San Cristóbal de las Casas?
Gran Hotel El Encanto is 0.3 mi away from San Cristóbal de las Casas.
Gran Hotel El Encanto Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 15 out of 29 reviews" "
10 - Excellent
15
Rating 8 - Good. 9 out of 29 reviews" "
8 - Good
9
Rating 6 - Okay. 4 out of 29 reviews" "
6 - Okay
4
Rating 4 - Poor. 1 out of 29 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 29 reviews" "
2 - Terrible
0
9.2/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
8.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveler
Traveled with group
Nov 20, 2019
Liked: Cleanliness, amenities
Property located in an excellent location.
Parking next to the property.
No restaurant.
Reception staff not helpful.
Staff not helpful or interested in helping to solve room problems, in may case the heater was not working properly and was unable to solve this.
Other small issues that can be overlooked but accumulate at the end of the stay.
Verified traveler
Stayed 2 nights in Nov 2019
6/10 Okay
Verified traveler
Traveled with group
Jan 4, 2024
Liked: Cleanliness, staff & service
Regular
Me gustó la ubicación del hotel, el servicio y limpieza, así como el desayuno, pero debido a la cercanía de los cuartos al restaurante, se escucha todo y el cuarto se siente frío.
Lo único "malo" mi habitación tenía televisión análoga y ningún control remoto la hacía funcionar, había que pararse para cambiarle o prenderla. Xomo las TV' s de antes. Lo demás Excelente lugar para pernoctar