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4.3 out of 5

"This is a beautiful boutique hotel with spacious rooms, recently renovated bathrooms. The restaurant and bar were equally excellent, in walking dista ... " More

By a verified traveler on Mon 06 Aug 2018

Hotel Description

4-star Beaux Arts hotel near San Cristobal de las Casas Cathedral

Heart of San Cristobal de las Casas

Steps from the hotel, you'll find San Cristobal de las Casas Cathedral and Mesoamerican Museum of Jade. Plaza de La Paz and Museo de San Cristóbal are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a health club, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and airport shuttle. Enjoy the sauna and perks like free self parking.

Free Internet, comfy beds

The 27 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. LCD TVs come with cable channels, and other amenities include sofa beds and sitting areas.

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$149* Per night/room Dec 15 - Dec 16

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Casa del Alma Hotel Boutique & Spa ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Casa del Alma Hotel Boutique & Spa

Everyone (2) Family (1)
3 out of 5
If you are looking for a clean, comfortable, modern and pricey hotel, this is it. When going to a colonial town we were looking for a colonial/classic/cozy hotel, this was too modern and expensive.

Posted by on Nov 10, 2019

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5 out of 5

Hidden Gem

This is a beautiful boutique hotel with spacious rooms, recently renovated bathrooms. The restaurant and bar were equally excellent, in walking distance to the zocalo and centro. I will stay there again on my travels to Chiapas.

Posted by , from Chicago on Aug 6, 2018

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Comment from Hotel Management

Oct 7, 2018 by María José Ruiz

Dear Hidden Thank you for sharing every detail of your stay, for us it is very important to moder better and it will be a pleasure to have you at home in your next visit to Chiapas!

5 out of 5

Everything was taken care of

Had an excellent experience at Casa del Alma. We arranged ahead of time for a shuttle to pick us up from the airport and to take us back (for a very reasonable fee), and everything was handled expertly. The hotel staff is very accommodating and the hotel itself is very well maintained. It's also in a great location, close to the city square.

Posted by , from Chicago, IL on Nov 4, 2015

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Property Features

Casa del Alma Hotel Boutique & Spa offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Casa del Alma Hotel Boutique & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star San Cristobal de las Casas hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • 38 sq m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) (78 km / 48.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Casa del Alma Hotel Boutique & Spa offers 27 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:30 AM.

El Secreto - This restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Spa Services

By L'Occitane has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 350 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Casa del Alma Hotel Boutique & Spa

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 140 and MXN 160 for adults, MXN -50 and MXN -60 for children (approximately)
  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip)
  • Rollaway bed fee: MXN 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Alma Boutique
  • Casa Alma Boutique San Cristobal de las Casas
  • Casa Alma Hotel Boutique
  • Casa Alma Hotel Boutique San Cristobal de las Casas
  • Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
  • Casa del Alma Hotel Boutique Spa
  • Casa Del Alma Boutique & Spa
  • Casa del Alma Hotel Boutique Spa
  • Casa del Alma Hotel Boutique & Spa Hotel
  • Casa del Alma Hotel Boutique & Spa San Cristobal de las Casas

You should know

  • Casa del Alma Hotel Boutique & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.