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4.4 out of 5

"Great hotel but the restaurant is closed on the weekends for breakfast which we didn’t see mentioned anywhere. Also the food from the restaurant is ve ... " More

By a verified traveler on Sat 31 Jul 2021

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Hotel Description

3-star guestrooms with comfy beds

Near the airport

Within 9 miles (15 km) of this hotel, you'll find Temple Square and Vivint Smart Home Arena. Salt Palace and Eccles Theater are within 9 miles (15 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free self parking, a lobby fireplace, and express check-out are also offered.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$162* Per night/room Jul 17 - Jul 18

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible (Communication, Transfer Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Mobility Transfer Shower)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Hotel & Suites Salt Lake City-Airport West, an IHG Hotel ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites Salt Lake City-Airport West, an IHG Hotel

Everyone (7) Couples (1) Business (1) Family (3)
5 out of 5
Nice Mountain View

Posted by , from Katy on Mar 11, 2022

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5 out of 5

Posted by on Dec 13, 2021

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4 out of 5
Great hotel but the restaurant is closed on the weekends for breakfast which we didn’t see mentioned anywhere. Also the food from the restaurant is very expensive and not really anything amazing. No room service either.

Posted by on Jul 31, 2021

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5 out of 5
Great stay. Clean and friendly

Posted by on Jul 7, 2021

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5 out of 5
I liked the amenities it had. I disliked that there was no continental breakfast provided, but the paid breakfast and lunch in the restaurant was excellent.

Posted by , from Idaho Falls, Idaho on Feb 4, 2020

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Comment from Hotel Management

Feb 4, 2020 by Larisa A.

Dear Kaitlin - Thank you for taking the time to review your stay! We are glad you enjoyed all the amenities. Since we are a Holiday Inn & Suites, we do not offer complimentary breakfast, but we are glad you were able to enjoy the breakfast in the restaurant. Warm Regards - Larisa A

4 out of 5
I was charged $16 for a bowl of oatmeal. I asked for the charge to be changed to reflect a bowl of oatmeal. They couldn't. Good things are that staff was nice and the place was clean.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 14, 2019 by Nicole Walker

Thank you for reaching out to us. We are disappointed to hear about your experience in our restaurant. We are a bit confused, as our pricing for oatmeal is: Plain Oatmeal: $4.50 plus tax Banana Cream Brulee Oatmeal: $8.00 plus tax The above prices do not include beverages, gratuity or the room service delivery fee. If you still require assistance, we'd love to hear from you.

5 out of 5
Friendly staff. Convience of being available and near the airport.

Posted by on Aug 17, 2019

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3 out of 5
Commode didn't work - maintenance came & we left. Came back several hours later - still didn't work. Another came to fix but we wanted a new room. New room AC didn't work very well but discovered too late - had to leave at 5 AM.

Posted by , from FL on Aug 29, 2018

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Comment from Hotel Management

Sep 21, 2018 by Nicole

Dear Roger, Thank you for taking a moment to review our Holiday Inn & Suites Salt Lake City Airport West. Thank you for making us aware of the issues you experienced with the AC unit and the toilet. Please know that we are committed to fixing these types of issues in a timely manner, as we know how it can inconvenience our guests. We apologize that we were unable to correct these issues in a more efficient manner. We hope to have another opportunity to welcome you next time you are in Salt Lake City. Thank you, Nicole Walker Director of Sales Holiday Inn & Suites Salt Lake City Airport West 5001 Wiley Post Way Salt Lake City, Utah 84116

2 out of 5

not a place I'll return to

Pros: Proximity to the airport
Cons: pay attention to things that need fixing.
The tv in the room had no signal. Other than that, the room was acceptable.

Posted by on Feb 28, 2018

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Comment from Hotel Management

Mar 5, 2018 by Nicole

Thank you for taking a moment to post an Anonymous review of our hotel. We are glad to hear you enjoyed our convenient location to the airport. We also appreciate your feedback regarding the issue with the television. Please know that we have recently upgraded to Xfinity. This process took a little bit longer than anticipated but we are confident that the issues have been resolved. We hope to welcome you again soon!

5 out of 5

Good Two Weeks

Pros: Facilities and location.
Cons: Included breakfast.
Location: Close to airport. Close to many business facilities. Anything you may need within 5 miles.
Traveling for work can be a pain. The Holiday Inn and it's staff were always pleasant and helpful. I was greeted each and every time I passed through the lobby. Every area of the hotel was clean and organized. I will return.

Posted by , from Wisconsin on Feb 8, 2018

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Comment from Hotel Management

Feb 12, 2018 by Nicole

Dear Larry, Thank you for taking a moment to review our Holiday Inn & Suites Salt Lake City Airport West. We are glad to hear you enjoyed the cleanliness of our hotel, as well as our pleasant staff members. Next time you book with us, be sure to ask about one of our breakfast package options. Thanks again and we hope to see you again soon!

About the Holiday Inn Hotel & Suites Salt Lake City-Airport West, an IHG Hotel

Location 5001 W. Wiley Post Way, Salt Lake City, UT 84116

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. An indoor pool, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Hotel & Suites Salt Lake City-Airport West, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3-star Salt Lake City hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 4 levels
  • 2400 sq ft of conference space
  • 223 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Hotel & Suites Salt Lake City-Airport West, an IHG Hotel offers 111 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This Salt Lake City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Wingtips Bistro - Onsite restaurant.

Wingtips Bar and Bistro - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ski lessons available nearby
  • Snowboarding nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35.00 per pet, per stay, plus a deposit of USD 25.00 per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 19 for adults, USD 0 and USD 0 for children (approximately)
  • Extended parking fee: USD 20.00 per week
  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 35.00 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Salt Lake City-Airport West
  • Holiday Inn Salt Lake City-Airport West
  • Holiday Inn Hotel & Suites Salt Lake City-Airport West Utah
  • Holiday Inn Hotel Salt Lake City-Airport West Salt Lake City
  • Holiday Inn Hotel And Suites Salt Lake City-Airport West
  • Holiday Inn Salt Lake City
  • Salt Lake City Holiday Inn
  • Holiday Inn Salt Lake City-Airport West Salt Lake City
  • Holiday Inn Hotel & Suites Salt Lake City-Airport West Utah
  • Salt Lake City Holiday Inn
  • Holiday Inn Salt Lake City
  • Holiday Inn Hotel Suites Salt Lake City Airport West
  • Holiday Inn Hotel Suites Salt Lake City Airport West

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.