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4.4 out of 5

"I liked the amenities it had. I disliked that there was no continental breakfast provided, but the paid breakfast and lunch in the restaurant was exce ... " More

By a verified traveler on Tue 04 Feb 2020

Hotel Description

3.5-star guestrooms with free WiFi

Near the airport

At this Salt Lake City hotel, you'll be within 3 miles (5 km) of Wingpointe Golf Course and 6 miles (10 km) of Stonebridge Golf Club. Vivint Smart Home Arena and Salt Palace are within 9 miles (15 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 111 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Premium bedding, hydromassage showerheads, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$95* Per night/room Mar 4 - Mar 5

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Twin Bed, Accessible, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Hotel & Suites Salt Lake City-Airport West ratings based on 23 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites Salt Lake City-Airport West

Everyone (5) Business (1) Couples (1) Family (1)
5 out of 5
I liked the amenities it had. I disliked that there was no continental breakfast provided, but the paid breakfast and lunch in the restaurant was excellent.

Posted by , from Idaho Falls, Idaho on Feb 4, 2020

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Comment from Hotel Management

Feb 4, 2020 by Larisa A.

Dear Kaitlin - Thank you for taking the time to review your stay! We are glad you enjoyed all the amenities. Since we are a Holiday Inn & Suites, we do not offer complimentary breakfast, but we are glad you were able to enjoy the breakfast in the restaurant. Warm Regards - Larisa A

4 out of 5
I was charged $16 for a bowl of oatmeal. I asked for the charge to be changed to reflect a bowl of oatmeal. They couldn't. Good things are that staff was nice and the place was clean.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 14, 2019 by Nicole Walker

Thank you for reaching out to us. We are disappointed to hear about your experience in our restaurant. We are a bit confused, as our pricing for oatmeal is: Plain Oatmeal: $4.50 plus tax Banana Cream Brulee Oatmeal: $8.00 plus tax The above prices do not include beverages, gratuity or the room service delivery fee. If you still require assistance, we'd love to hear from you.

5 out of 5
Friendly staff. Convience of being available and near the airport.

Posted by on Aug 17, 2019

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3 out of 5
Commode didn't work - maintenance came & we left. Came back several hours later - still didn't work. Another came to fix but we wanted a new room. New room AC didn't work very well but discovered too late - had to leave at 5 AM.

Posted by , from FL on Aug 29, 2018

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Comment from Hotel Management

Sep 21, 2018 by Nicole

Dear Roger, Thank you for taking a moment to review our Holiday Inn & Suites Salt Lake City Airport West. Thank you for making us aware of the issues you experienced with the AC unit and the toilet. Please know that we are committed to fixing these types of issues in a timely manner, as we know how it can inconvenience our guests. We apologize that we were unable to correct these issues in a more efficient manner. We hope to have another opportunity to welcome you next time you are in Salt Lake City. Thank you, Nicole Walker Director of Sales Holiday Inn & Suites Salt Lake City Airport West 5001 Wiley Post Way Salt Lake City, Utah 84116

2 out of 5

not a place I'll return to

Pros: Proximity to the airport
Cons: pay attention to things that need fixing.
The tv in the room had no signal. Other than that, the room was acceptable.

Posted by on Feb 28, 2018

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Comment from Hotel Management

Mar 5, 2018 by Nicole

Thank you for taking a moment to post an Anonymous review of our hotel. We are glad to hear you enjoyed our convenient location to the airport. We also appreciate your feedback regarding the issue with the television. Please know that we have recently upgraded to Xfinity. This process took a little bit longer than anticipated but we are confident that the issues have been resolved. We hope to welcome you again soon!

5 out of 5

Good Two Weeks

Pros: Facilities and location.
Cons: Included breakfast.
Location: Close to airport. Close to many business facilities. Anything you may need within 5 miles.
Traveling for work can be a pain. The Holiday Inn and it's staff were always pleasant and helpful. I was greeted each and every time I passed through the lobby. Every area of the hotel was clean and organized. I will return.

Posted by , from Wisconsin on Feb 8, 2018

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Comment from Hotel Management

Feb 12, 2018 by Nicole

Dear Larry, Thank you for taking a moment to review our Holiday Inn & Suites Salt Lake City Airport West. We are glad to hear you enjoyed the cleanliness of our hotel, as well as our pleasant staff members. Next time you book with us, be sure to ask about one of our breakfast package options. Thanks again and we hope to see you again soon!

5 out of 5

Excellent choice.

Pros: Location - kind efficient staff - beautiful spacious room.
Cons: It was difficult to find the hotel phone number to ask for a shuttle. Most phone numbers for Holiday Inn go to the central customer service location
This was the ideal place to spend the night before flying out of Salt Lake City Airport the next morning. Although their van diver had gone home ill earlier in the day, they provided a taxi to transport us from the SLC Airport to the holiday. It as very much appreciated.

Posted by , from Southern California on Jun 4, 2016

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Comment from Hotel Management

Jun 11, 2016 by Nicole W.

Dear Kathy, Thank you for choosing to stay at Holiday Inn & Suites Salt Lake City Airport West. We are happy to hear you enjoyed our convenient location, as well as our complimentary airport shuttle and spacious rooms. We appreciate your feedback regarding the difficulty finding our phone number. Although we do list our local phone number on our own website, unfortunately Travelocity does not include this information on their website. We are glad to hear that you eventually were able to reach us to make your airport shuttle arrangements. Thank you, Nicole W.

4 out of 5

Affordable hotel close to airport

Pros: Great basic, modern, clean hotel. Affordable.
Cons: Well, I always like it when hotels have free breakfast, and this one doesn't. Was not going to pay the exorbitant hotel breakfast prices.
Location: Close to airport and downtown attractions.
Very nice king executive room for good price. Very modern, cool lobby decor. On site bar and bistro nice, but slightly expensive.

Posted by , from Eagan, MN on Oct 27, 2015

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Comment from Hotel Management

Feb 18, 2016 by Nicole

Thank you for choosing our Holiday Inn and Suites Salt Lake City - Airport West. Thank you for making the effort to review our hotel. We greatly appreciate your compliments regarding our convenient location near the Salt Lake International Airport, as well as our onsite bar and bistro. As a full service Holiday Inn, we pride ourselves on our WingTips Bar & Bistro. Guests may purchase breakfast, dinner and room service. We hope to welcome you back soon. Thanks again, Nicole Walker Director of Sales

3 out of 5

It's a place to sleep

Pros: Clean room, good shower.
Cons: Air conditioners are noisy and the elevators sound like they are falling apart... after one use I was looking for the stairs.
Location: Salt Lake, near the airport... nothing near the hotel is worth noting but Salt Lake has many good places to eat and things to see... bring a car.
The hotel is nothing special but it is reasonably clean and comfortable. The bed was nice, and the room was very clean. The air conditioner was very loud and when I turned it on at night it was difficult to sleep. Shower was good, water pressure good and the hot water was consistent. Amenities were good, soap and shampoo were there. Towels were soft and plenty of them except for wash cloths... there seems to be a trend not to provide wash cloths which is disappointing. Overall a nice stay, I would give the room comfort 5 stars except for the noisy air conditioner and the paper thin walls that let you hear EVERYTHING going on in the next room... of course you can just turn on the air conditioner and that takes care of the noisy neighbors. The staff is competent and mostly friendly however they did mess up my key and it would not open the door after the first night. One would think they would know how to use the key programmer, I guess not.

Posted by , from California on Aug 10, 2015

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5 out of 5

Great for early flights out of Salt Lake City

Pros: It was a nice room. Clean and comfortable.
The shuttle service worked very efficiently. I would recommend staying here when you have that 6 am flight out of SLC. The service starts at 4 am. I had a 7:20 am flight and got to the airport in less than 15 minutes from when we left the hotel.

Posted by , from Houston, Texas on Aug 4, 2015

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About the Holiday Inn Hotel & Suites Salt Lake City-Airport West

Location 5001 W. Wiley Post Way, Salt Lake City, UT 84116

Property Features

Holiday Inn Hotel & Suites Salt Lake City-Airport West offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. The business-friendly Holiday Inn Hotel & Suites Salt Lake City-Airport West also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3.5-star Salt Lake City hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 4 levels
  • 2400 sq ft of conference space
  • 223 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Salt Lake City International Airport (SLC) (5.8 km / 3.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Hotel & Suites Salt Lake City-Airport West offers 111 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM and 9:30 AM.

Wingtips Bistro - Onsite restaurant.

Wingtips Bar and Bistro - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ski lessons available nearby
  • Snowboarding nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35.00 per pet, per stay, plus a deposit of USD 25.00 per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10.00 for adults and USD 10.00 for children (approximately)
  • Extended parking fee: USD 20.00 per week
  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 35.00 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Salt Lake City-Airport West
  • Holiday Inn Salt Lake City-Airport West
  • Holiday Inn Hotel & Suites Salt Lake City-Airport West Utah
  • Holiday Inn Hotel Salt Lake City-Airport West Salt Lake City
  • Holiday Inn Hotel And Suites Salt Lake City-Airport West
  • Holiday Inn Salt Lake City
  • Salt Lake City Holiday Inn
  • Holiday Inn Salt Lake City-Airport West Salt Lake City
  • Holiday Inn Hotel & Suites Salt Lake City-Airport West Utah
  • Salt Lake City Holiday Inn
  • Holiday Inn Salt Lake City
  • Holiday Inn Hotel Suites Salt Lake City Airport West
  • & Suites Salt City West
  • Holiday Inn Hotel & Suites Salt Lake City-Airport West Hotel

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.