Skip to main content
Beginning of main content

Enter dates to see availability

"The front desk person wasn't real friendly. I asked to be told about the rewards program and she never did. We felt like we weren't treated as nicely/ ... " More

By a verified traveler on Tue 13 Aug 2019

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express Hotel & Suites Abilene ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Abilene

Everyone (3) Couples (1) Family (1)
3 out of 5
The front desk person wasn't real friendly. I asked to be told about the rewards program and she never did. We felt like we weren't treated as nicely/friendly as the ones that got checked in ahead bc our room wasn't ready. We found beer cans under the edge of the blanket by one of the beds, not a very thorough job cleaning. Room was alittle outdated, ceiling water damage.

Posted by on Aug 13, 2019

Was this review helpful to you?
4 out of 5
Convenient, off the highway location. Easy access and parking. Near tourist attractions. There was no fan in the bathroom. It took several minutes for the bathroom mirror to clear after a shower.

Posted by on May 18, 2019

Was this review helpful to you?
4 out of 5
Very friendly staff. Very clean and the breakfast had a lot of variety

Posted by on Mar 19, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 10, 2019 by General Manager

Thank for staying with us and taking the time to fill out a review of our hotel.

4 out of 5

Posted by on Mar 19, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 10, 2019 by General Manager

Thank you for staying with us.

5 out of 5

Met our needs

Pros: Easy access from interstate and had clean and quiet rooms.
Location: We were just passing through but it did have a well known eatery, the Brookville Hotel less than a block away
The room was clean and staff was friendly. The hotel was accommodating 5 families who had lost their homes to a tornado the previous day.

Posted by , from colorado on Jun 3, 2016

Was this review helpful to you?
3 out of 5

Housekeeping needs improvement

Having stayed at other Holiday Inn Express, I was surprised that the housekeeping in this particular hotel was not to the same standard as the others. There was four of us in the room, my husband and I and our two teenagers. We were there three nights, yet every night we had to go get a set of towels because they would only leave 3. Our bathroom was not cleaned except for dumping the trash. Our disposable cups were not replaced and the beds looked like my kids made them and not the housekeeper. The workout room had no air conditioner and the fan had been taken out. The machines were old and the key for the treadmill kept falling off. When we mentioned the housekeeping problem at the front desk, they didn't offer to make it better or even mention it to housekeeping. They excused it because of the construction that was going on. Yes, there was construction going on, but that didn't bother us as much as a dirty bathroom.

Posted by on Jul 6, 2008

Was this review helpful to you?
4 out of 5

Great Hotel!

Clean, modern room with very comfortable beds. The staff were all extremely friendly & helpful, going out of their way to make our stay enjoyable. Nice continental breakfast, but no hot items. GREAT place to stay for travelers passing through or spending some time in Abilene!

Posted by on Jul 7, 2007

Was this review helpful to you?
5 out of 5

abilene holiday inn express is great

I READ OTHER REVIEWS ON THIS HOTEL AND IT WAS THE BEST HOTEL I HAVE EVER STAYED AT THEY HAVE NEW BEDDING AND VERY CLEAN AND COMFORTABLE GREAT FOR BUSINESS OR PLEASURE

Posted by on Feb 26, 2007

Was this review helpful to you?
5 out of 5

excellent hotel

THE STAFF IS GREAT AND IT IS ACROSS FROM A GREAT RESTRAUNT

Posted by on Dec 10, 2006

Was this review helpful to you?
2 out of 5

Adequate

Upon pulling dresser away from wall to access a plug I found someone's underwear. Bedding needs updating (bedspreads are worn and beds were too firm). While our reservation was prepaid, the hotel computer made an error in trying to charge us again when I checked out.

Posted by on Jul 10, 2006

Was this review helpful to you?

Frequently Asked Questions