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Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

2.5 star property
Enjoy free breakfast at this Jacksonville hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Exterior
Exterior
Free daily buffet breakfast
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Free WiFi
  • Laundry
  • Air conditioning

Explore the area

Map
1923 S Jackson St, Jacksonville, TX, 75766
  • Nichols Green Park
    ‪10 min walk‬
  • Mud Creek Off-Road Park
  • Lake Jacksonville
    ‪2 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪49 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Hair dryer, towels

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hair dryer, towels

Suite, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Jacksonville

In Jacksonville .You'll be within half a mile (1 km) of Nichols Green Park and 2 miles (3 km) of Lake Jacksonville with a stay here. Bolton Park and UT Health Jacksonville are also within 3 miles (5 km).

What's nearby

  • Nichols Green Park - 10 min walk - 0.6 miles
  • Lake Jacksonville - 2 min drive - 1.2 miles
  • Bolton Park - 3 min drive - 2.1 miles
  • UT Health Jacksonville - 4 min drive - 2.3 miles
  • Adreneline Rush Zip Line - 12 min drive - 6.0 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 44 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Beverly's Country Cafe - ‬11 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Rancho Grande - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Enjoy free breakfast at this Jacksonville hotel
Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • No smoking on site
  • 1 conference room
Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offers 65 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

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Exterior

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  • Pet friendly
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4.2 out of 5, Very Good, 620 reviews
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The price is $108
Jun 16 - Jun 17
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel JACKSONVILLE
Holiday Inn Express JACKSONVILLE
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG to the airport?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is 38.3 mi (44-min drive) away from the Tyler, TX (TYR-Pounds Regional) airport, the closest popular airport to the property.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offer free breakfast?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have a pool?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG to downtown Jacksonville?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is 2 mi away from Jacksonville.

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 387 out of 627 reviews
Rating 8 - Good. 145 out of 627 reviews
Rating 6 - Okay. 48 out of 627 reviews
Rating 4 - Poor. 23 out of 627 reviews
Rating 2 - Terrible. 24 out of 627 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

theo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quick check-in
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
My kids and i booked the hotel because it had a pool and hot tub specifically. We get there the hot tub has been bricked over... NOT as discribed in the pictures of the property. The staff were also VERY rude to myself and my kids irritated that my son got water on the lobby floor in going to the restroom from the pool. #1 dont have an indoor pool if your mad about water #2 maybe dont have tile floors all the way thru the 1st floor if thats an issue #3 dont gripe af me because you didnt design the pool room with a restroom in it. Both employees were so rude i will never stay again. And btw i worked in ihg hotels for 6 years and never teated my guests ths way i was treated
Stayed 1 night in Jan 2025

6/10 Okay

Tiffany

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff at the front desk
Stayed 1 night in Jan 2025

10/10 Excellent

Kedrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Matthew

Stayed 4 nights in Dec 2024

8/10 Good

Judith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was undergoing complete refurbishment which it needs. The deadbolt on our door did not work, they were unable to get a repair man til after the weekend. The staff were super, really great. We look forward to our next visit.
Stayed 2 nights in Dec 2024

2/10 Terrible

maria

Stayed 2 nights in Nov 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Great job
Stayed 1 night in Dec 2024

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

vickie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet bowl was cracked
Stayed 2 nights in Nov 2024

10/10 Excellent

Carrisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Amada

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Stayed 1 night in Oct 2024

2/10 Terrible

Maria, FRISCO

Disliked: Amenities, property conditions & facilities
No coffee in dining room for breakfast, not enough food to serve guests, no one putting out fresh food once something runs out, no coffee, not enough parking, no extra toweld for guest. I wad told the cleaning crew had noy cleaned new towels. Pool is green and out of service. Elevator has stains and needs to be mopped
Stayed 1 night in Oct 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly!

The evening clerk was super nice and inviting. The room was enormous!! Breakfast was great. We had a great night of rest! The morning folks were very nice and were in the holiday spirit.
Stayed 1 night in Oct 2024

4/10 Poor

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet kept running and shower would not turn off.
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Stayed 1 night in Sep 2024

6/10 Okay

Deborah, Pflugerville

Liked: Staff & service
Disliked: Property conditions & facilities
Worn out property. Needs a full refresh.
Stayed 2 nights in Sep 2024

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

SUCKED!!! Big time

A sub par hotel. The guy at the front desk was awesome but the breakfast SUCKED!! No coffee, No eggs, Rancid sausage and no service. All we got were excuses, which were useless to us. We WON’T ever stay there again!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Breakfast not so good.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria Guadalupe

Stayed 1 night in Sep 2024