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Emerald Spa Motor Inn

4.0 star property
4-star motel in Glenholme

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Photo gallery for Emerald Spa Motor Inn

Front of property - evening/night
Flat-screen TV
Lobby
Property entrance
Superior Spa Studio | Premium bedding, individually decorated, blackout drapes, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Kitchen
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
286 Fenton Street, Rotorua, 3010
  • Tamaki Maori Village
    ‪20 min walk‬
  • Polynesian Spa
    ‪2 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Superior Spa Studio

Superior Spa Studio | Premium bedding, individually decorated, blackout drapes, soundproofing

Superior Spa Studio

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, individually decorated, blackout drapes, soundproofing

Deluxe Room, 1 Bedroom

  • 388 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms

Flat-screen TV

Family Room, 2 Bedrooms

  • 538 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | Premium bedding, individually decorated, blackout drapes, soundproofing

Standard Studio, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 1 King Bed

Executive Studio, 1 King Bed | Premium bedding, individually decorated, blackout drapes, soundproofing

Executive Studio, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

Flat-screen TV

Deluxe Room, 2 Bedrooms

  • 388 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Premium bedding, individually decorated, blackout drapes, soundproofing

Deluxe Studio, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom

Premium bedding, individually decorated, blackout drapes, soundproofing

Luxury Room, 1 Bedroom

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible | Premium bedding, individually decorated, blackout drapes, soundproofing

Studio, 1 King Bed, Accessible

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Rotorua

Glenholme stay.At this Glenholme motel, you'll be steps from Racing Rotorua and within a 15-minute walk of Rotorua Central Mall. Rotorua Golf Club and Whakarewarewa: The Living Maori Village are also within 2 miles (3 km).
View more Motels in RotoruaOpens in a new window

What's nearby

  • Rotorua Central Mall - 13 min walk - 0.7 miles
  • Tamaki Maori Village - 20 min walk - 1.1 miles
  • Polynesian Spa - 2 min drive - 0.9 miles
  • Eat Street - 2 min drive - 1.2 miles
  • Redwoods Whakarewarewa Forest - 6 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬12 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Shadehouse Cafe - ‬3 min drive
  • ‪Pantry D'or - ‬12 min walk
  • ‪Scope Cafe Rotorua - ‬17 min walk

About this property

Emerald Spa Motor Inn

4-star motel in Glenholme
Emerald Spa Motor Inn offers its guests a seasonal outdoor pool, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Emerald Spa Motor Inn also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rotorua motel.

  • 1 building
  • 28 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 2006
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas
Emerald Spa Motor Inn offers 28 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually decorated. Beds feature premium bedding. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 8:30 AM for a fee: NZD 15 to 20 per person

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours

Renovations and closures

This property is closed from June 15 2021 to August 28 2024 (dates subject to change).
The following facilities will be closed during June, July, and August:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 to 20 per person
  • Airport shuttle fee: NZD 10 per person (one way)
  • Airport shuttle fee per child: NZD 10.0 (roundtrip), (up to 12 years old)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in October and close in June.
  • Pool access available from 8 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Emerald Spa Motor Inn.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Emerald Motor Inn
Emerald Spa Motor
Emerald Spa Motor Inn
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Rotorua
Emerald Hotel Rotorua
Emerald Spa Motor Inn Motel
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Inn Motel Rotorua

Frequently asked questions

How close is Emerald Spa Motor Inn to the airport?

Emerald Spa Motor Inn is 5.5 mi (10-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

Does Emerald Spa Motor Inn have an airport shuttle?

Emerald Spa Motor Inn offers an airport shuttle from 9:00 AM to 5:00 PM, on request, for a charge of NZD 10. per person, one way.

Does Emerald Spa Motor Inn offer free breakfast?

Free breakfast isn’t provided at Emerald Spa Motor Inn, but continental breakfast is offered for a fee of between NZD 15 and 20 per person. It's available every day from 7 AM to 8:30 AM.

Is there a casino at Emerald Spa Motor Inn?

No, there is no casino at this motel.

What time is check-in at Emerald Spa Motor Inn?

Check-in start time: 2 PM; Check-in end time: 9 PM.

Is there free parking at Emerald Spa Motor Inn?

This motel offers free self parking.

Does Emerald Spa Motor Inn have a pool?

Emerald Spa Motor Inn features a seasonal outdoor pool. Guests can enjoy pool access from 8 AM to 8 PM.

Does Emerald Spa Motor Inn have a spa?

There are no spa services available at this motel.

How close is Emerald Spa Motor Inn to downtown Rotorua?

Emerald Spa Motor Inn is 0.8 mi away from Rotorua.

Emerald Spa Motor Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 114 out of 242 reviews
Rating 8 - Good. 89 out of 242 reviews
Rating 6 - Okay. 28 out of 242 reviews
Rating 4 - Poor. 6 out of 242 reviews
Rating 2 - Terrible. 5 out of 242 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness
Our room had dirty stains on the wall above the couch. We were left no sheets or blankets for the pull out couch. We had stayed previously and it was great. Our stay this time was less than average. We wont be back.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes...Location, cleanliness...sky channels...service...bed Improvements...aircon ineffective due to unit above cupboard...armchair (worn) and appliances (old) could do with updating
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

Excellent motor inn. Value for money, friendly and very clean.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, well appointed and comfortable. Would highly recommend.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money spent

Check in process was efficient and front desk staff was lovely. however room itself was in poor condition- had an awful smell, dirty towel left on the bathroom floor (presumably hadn't completed cleaning yet?), not enough towels for the three guests we had booked for. Could have been better.
Stayed 1 night in Jan 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub in the room was nice. Staff super friendly.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay

Best Fish and Chips at Oppies was a block away. Overall average stay. Tamaki maori village has pickup from Emerald spa and was one of the best things we did in New Zealand.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Colin John

Traveled with family

Scam booking by nz.hotels.com

nz.Hotel.com took our booking for one night at the Emerald Spa Motor Inn and room payment with Amex, then we get advised by Emerald Spa that there was no room available when the booking was made.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019

6/10 Okay

Duva, Christchurch

Traveled with partner
Liked: Staff & service, amenities
Looked nice on the outside. .a bit worn out inside. Needs maintenance
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths are massive. The bathrooms are clean but Rotorua water does stain the bathroom amenities.
Stayed 1 night in Nov 2019

6/10 Okay

donald

Liked: Cleanliness, staff & service

Disappointed

Very hot no aircon, blinds didn't work need replacing
Stayed 1 night in Nov 2019

8/10 Good

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emerald Spa

Reception staff were friendly and helpful. They readily supplied me with a map of Rotorua when I asked for one. The room was clean and tidy. Sky TV had access to most channels. The motel is only a short drive (5 minutes) from the city, so it is close, as are the Polynesian Spa Baths which i intended to visit.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were really comfortable. For us the location was great, not too far from the town centre and also supermarkets were just down the road.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019