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Emerald Spa Motor Inn

4.0 star property
4-star motel in Glenholme

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Photo gallery for Emerald Spa Motor Inn

Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas, sun loungers
Interior entrance
Superior Spa Studio | Premium bedding, blackout drapes, soundproofing, iron/ironing board
Terrace/patio
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
286 Fenton Street, Rotorua, 3010
  • Place, Rotorua Central Mall
    ‪15 min walk‬
  • Place, Tamaki Maori Village
    ‪20 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms

Flat-screen TV

Family Room, 2 Bedrooms

  • 538 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Room, 1 Bedroom

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Luxury Room, 1 Bedroom

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Deluxe Studio, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Studio, 1 King Bed

Executive Studio, 1 King Bed | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Executive Studio, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Standard Studio, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Spa Studio

Superior Spa Studio | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior Spa Studio

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Studio, 1 King Bed, Accessible

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms

Flat-screen TV

Deluxe Room, 2 Bedrooms

  • 388 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom

  • 388 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Rotorua

Glenholme stay.At this Glenholme motel, you'll be steps from Racing Rotorua and within a 15-minute walk of Rotorua Central Mall. Rotorua Golf Club and Whakarewarewa: The Living Maori Village are also within 2 miles (3 km).
View more Motels in RotoruaOpens in a new window

What's nearby

  • Rotorua Central Mall - 15 min walk - 0.8 miles
  • Whakarewarewa: The Living Maori Village - 19 min walk - 1.1 miles
  • Tamaki Maori Village - 20 min walk - 1.1 miles
  • Polynesian Spa - 2 min drive - 0.9 miles
  • Redwoods Whakarewarewa Forest - 6 min drive - 1.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬12 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Super Lucky Takeaway - ‬20 min walk
  • ‪Scope - ‬16 min walk
  • ‪Pantry D'or - ‬12 min walk

About this property

Emerald Spa Motor Inn

4-star motel in Glenholme
Emerald Spa Motor Inn offers its guests a seasonal outdoor pool, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Emerald Spa Motor Inn also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rotorua motel.

  • 1 building
  • 28 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 2006
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas
Emerald Spa Motor Inn offers 28 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually decorated. Beds feature premium bedding. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Pool
  • Parking included
  • Free WiFi
  • Laundry
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Total with taxes and fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 8:30 AM for a fee: NZD 15 to 20 per person

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 15 2021 to August 28 2024 (dates subject to change).
The following facilities will be closed during June, July, and August:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 to 20 per person
  • Airport shuttle fee: NZD 10 per person (one way)
  • Airport shuttle fee per child: NZD 10.0 (roundtrip), (up to 12 years old)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in October and close in June.
  • Pool access available from 8 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Emerald Spa Motor Inn.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Emerald Motor Inn
Emerald Spa Motor
Emerald Spa Motor Inn
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Rotorua
Emerald Hotel Rotorua
Emerald Spa Motor Inn Motel
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Inn Motel Rotorua

Frequently asked questions

How close is Emerald Spa Motor Inn to the airport?

Emerald Spa Motor Inn is 5.5 mi (10-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

Does Emerald Spa Motor Inn have an airport shuttle?

Emerald Spa Motor Inn offers an airport shuttle from 9:00 AM to 5:00 PM, on request, for a charge of NZD 10. per person, one way.

Does Emerald Spa Motor Inn offer free breakfast?

Free breakfast isn’t provided at Emerald Spa Motor Inn, but continental breakfast is offered for a fee of between NZD 15 and 20 per person. It's available every day from 7 AM to 8:30 AM.

Is there a casino at Emerald Spa Motor Inn?

No, there is no casino at this motel.

What time is check-in at Emerald Spa Motor Inn?

Check-in start time: 2 PM; Check-in end time: 9 PM.

Is there free parking at Emerald Spa Motor Inn?

This motel offers free self parking.

Does Emerald Spa Motor Inn have a pool?

Emerald Spa Motor Inn features a seasonal outdoor pool. Guests can enjoy pool access from 8 AM to 8 PM.

Does Emerald Spa Motor Inn have a spa?

There are no spa services available at this motel.

How close is Emerald Spa Motor Inn to downtown Rotorua?

Emerald Spa Motor Inn is 0.8 mi away from Rotorua.

Emerald Spa Motor Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 114 out of 242 reviews
Rating 8 - Good. 89 out of 242 reviews
Rating 6 - Okay. 28 out of 242 reviews
Rating 4 - Poor. 6 out of 242 reviews
Rating 2 - Terrible. 5 out of 242 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay.

Good location. Hosts were fantastic.
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness
Our room had dirty stains on the wall above the couch. We were left no sheets or blankets for the pull out couch. We had stayed previously and it was great. Our stay this time was less than average. We wont be back.
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes...Location, cleanliness...sky channels...service...bed Improvements...aircon ineffective due to unit above cupboard...armchair (worn) and appliances (old) could do with updating
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Trond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet

Nice hotel with pool. Quiet and with jacuzzi in the room. A few restaurants close by, but take the 5 min drive / 15 min walk to the city center for a better selection.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

Excellent motor inn. Value for money, friendly and very clean.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, well appointed and comfortable. Would highly recommend.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money spent

Check in process was efficient and front desk staff was lovely. however room itself was in poor condition- had an awful smell, dirty towel left on the bathroom floor (presumably hadn't completed cleaning yet?), not enough towels for the three guests we had booked for. Could have been better.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub in the room was nice. Staff super friendly.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay

Best Fish and Chips at Oppies was a block away. Overall average stay. Tamaki maori village has pickup from Emerald spa and was one of the best things we did in New Zealand.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Colin John

Scam booking by nz.hotels.com

nz.Hotel.com took our booking for one night at the Emerald Spa Motor Inn and room payment with Amex, then we get advised by Emerald Spa that there was no room available when the booking was made.
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Duva

Liked: Staff & service, amenities
Looked nice on the outside. .a bit worn out inside. Needs maintenance
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths are massive. The bathrooms are clean but Rotorua water does stain the bathroom amenities.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バスタブがあって、お部屋も広くて綺麗！ 中心地より徒歩30分ほどかかるので、車がある人向け
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

donald

Liked: Cleanliness, staff & service

Disappointed

Very hot no aircon, blinds didn't work need replacing
Stayed 1 night in Nov 2019
Verified review

8/10 Good

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emerald Spa

Reception staff were friendly and helpful. They readily supplied me with a map of Rotorua when I asked for one. The room was clean and tidy. Sky TV had access to most channels. The motel is only a short drive (5 minutes) from the city, so it is close, as are the Polynesian Spa Baths which i intended to visit.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were really comfortable. For us the location was great, not too far from the town centre and also supermarkets were just down the road.
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Delphine

Liked: Staff & service, property conditions & facilities, room comfort

Motel confortable et calme

Hôtel bénéficiant d’un emplacement très pratique, à une quinzaine de minutes à pied des sites géothermiques. Accueil très agréable et efficace. Nous avons aussi beaucoup apprécié la baignoire à remous ! Petit bémol sur la propreté de la chambre, qui ne nous a cependant pas empêché de profiter de son confort.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff. Very helpful with Babies cot. Clean tidy premises .
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
It was our first trip to Rotorua so we were really excited. The motel was in a good location so easy commute to all Rotorua attractions. We booked Emerald spa motor inn for the personal Jacuzzi but it was not satisfactory. Also the bedside lamps were not working and the aircon was too noisy.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious tidy room, the huge spa in the bathroom was great.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

OK stay but our room location was awful

Room was close to the road so it was not quiet. There was maintenance work going on and the workers left scaffolding laying on the walkway just outside our door. We had to step over it to get out of the room. The toilet was located way too close to the wall. Room was a bit cramped but OK. Sufficient parking. Short drive to downtown. Friendly, helpful staff.
Stayed 4 nights in May 2019
Verified review

6/10 Okay

Dee

Disliked: Property conditions & facilities
Rooms are looking really tired with the showers looking a bit dirty. Cups had not been cleaned properly and still dirty from previous guest. Used to be a great place to stay however seems to have different owners. Asked if the pool was open and told to take the cover back ourselves - not very inviting for guests and also covered in leaves.
Stayed 1 night in May 2019
Verified review

8/10 Good

TjBlo

Liked: Property conditions & facilities
We happen to be here during Good Friday and did not have cleaning service during our stay. The jacuzzi was wonderful after a day of walking around. But the rooms are a bit odd as the door and wall facing the courtyard is all glass so everyone can see in everyone else's rooms unless you keep your curtain close throughout.
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Owner was very helpful but the room was very small
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Not what I expected for the price.. Area was very cramped. Could not smoke outside except in designated area next to dustbins..Inaccessible power sockets in bedroom. Cheap toilet rolls.. No window in bedroom. Felt like a dungeon..
Stayed 7 nights in Feb 2019

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