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Astray Motel

3.0 star property
3-star motel near Polynesian Spa

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Photo gallery for Astray Motel

Terrace/patio
Interior
Front of property
View from property
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
1202 Pukuatua St, Rotorua, 3010
  • Place, Rotorua Night Market
    ‪2 min walk‬
  • Place, Eat Street
    ‪5 min walk‬
  • Place, Rotorua Central Mall
    ‪5 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Double Studio, Ensuite

Double Studio, Ensuite | Individually furnished, iron/ironing board, free WiFi, bed sheets

Double Studio, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 1 Bedroom, Ensuite

Family Apartment, 1 Bedroom, Ensuite | Individually furnished, iron/ironing board, free WiFi, bed sheets

Family Apartment, 1 Bedroom, Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms, Ensuite

Family Apartment, 2 Bedrooms, Ensuite | Individually furnished, iron/ironing board, free WiFi, bed sheets

Family Apartment, 2 Bedrooms, Ensuite

  • 215 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite | Individually furnished, iron/ironing board, free WiFi, bed sheets

Quadruple Room, Ensuite

  • 140 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Double Room, Accessible, Ensuite

Double Room, Accessible, Ensuite | Individually furnished, iron/ironing board, free WiFi, bed sheets

Double Room, Accessible, Ensuite

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Rotorua

Heart of Rotorua.A stay at this Inner City motel places you steps from Rotorua Night Market and within a 5-minute walk of Kuirau Park. Sir Howard Morrison Performing Arts Centre and Government Gardens are also within half a mile (1 km).
View more Motels in RotoruaOpens in a new window

What's nearby

  • Rotorua Night Market - 2 min walk - 0.1 miles
  • Rotorua i-SITE Visitor Centre - 5 min walk - 0.3 miles
  • Eat Street - 5 min walk - 0.3 miles
  • Rotorua Central Mall - 5 min walk - 0.3 miles
  • Tamaki Maori Village - 6 min walk - 0.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Poco. - ‬4 min walk
  • ‪Thai Central Restaurant Rotorua - ‬4 min walk
  • ‪Pig & Whistle - ‬3 min walk
  • ‪Fat Dog Cafe & Bar - ‬4 min walk
  • ‪Starbucks Rotorua - ‬3 min walk

About this property

Astray Motel

3-star motel near Polynesian Spa
As a guest of Astray Motel, you'll find tour/ticket assistance, laundry facilities, and express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 3-star Rotorua motel is smoke free.

  • 23 guestrooms or units
  • Built in 2006
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Tour and ticket information
  • No smoking on site
Astray Motel offers 23 accommodations, which are accessible via exterior corridors and feature portable fans. Each accommodation is individually furnished. Cable television is provided.

Bathrooms include showers. This Rotorua motel provides complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Individual furnishings
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Alcohol isn't served at Astray Motel.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Astray Backpackers
Astray Backpackers Rotorua
Astray Motel
Astray Motel & Backpackers
Astray Motel & Backpackers Rotorua
Astray Motel Backpackers Rotorua
Astray Motel Backpackers
Astray Motel Motel
Astray Motel Rotorua
Astray Motel Backpackers
Astray Motel Motel Rotorua

Frequently asked questions

How close is Astray Motel to the airport?

Astray Motel is 5.7 mi (13-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

Does Astray Motel have an airport shuttle?

Airport shuttle services are not available at Astray Motel.

Does Astray Motel offer free breakfast?

Astray Motel does not offer free breakfast.

Is there a casino at Astray Motel?

No, there is no casino at this motel.

What time is check-in at Astray Motel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Astray Motel?

This motel offers free self parking.

Does Astray Motel have a pool?

Astray Motel does not have a pool.

Does Astray Motel have a spa?

There are no spa services available at this motel.

How close is Astray Motel to downtown Rotorua?

Astray Motel is 0.1 mi away from Rotorua.

Astray Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 94 out of 329 reviews
Rating 8 - Good. 127 out of 329 reviews
Rating 6 - Okay. 69 out of 329 reviews
Rating 4 - Poor. 25 out of 329 reviews
Rating 2 - Terrible. 14 out of 329 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martis

Service was really good
Stayed 2 nights in Aug 2025

10/10 Excellent

Miriama

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Definately recommend their hospitality and amazing customer service
Stayed 1 night in Aug 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Astray Rotorua

My check in was smooth, staff friendly. I eventually managed to park in thier car park, very limited with spaces, other guests crossing into 2 spaces didnt help. Connecting to the wifi was easy once you choose the right hub, this could have been better explained. The room had everything i needed but was shabby, everything in the room needed updating. The taps and shower were both rusty, the entire floor area wasnt in the best condition along with the tiles on the bathroom floor. I stayed comfortably for 2 nights and managed to do all that I needed. A bedside lamp or small wall light would help make the room less bright for if you don't want the full ceiling lights on
Stayed 2 nights in Jun 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Although the motel has aged, the room was very clean and tidy. The manager was very helpful and courteous. This accommodation would suit someone on a short stay and a budget.
Stayed 1 night in Nov 2024

8/10 Good

murray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was tidy and clean and right in the middle of town.
Stayed 2 nights in Oct 2024

6/10 Okay

Dewi

Business traveler
Liked: Staff & service
Staff was kind and helpful. Fine for the price.
Stayed 2 nights in May 2024

4/10 Poor

Craig

Disliked: Cleanliness, property conditions & facilities, room comfort
i got major allergies from dust in the room and couldn't get the tv to connect to the internet
Stayed 1 night in Mar 2024

6/10 Okay

Taya

Liked: Staff & service
Not the cleanest
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2023

10/10 Excellent

Gino

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended for those travelling in short stay.
Stayed 1 night in Jul 2023

8/10 Good

Hala

Traveled with partner
Liked: Cleanliness, staff & service
Welcoming and friendly staff
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place is absolutely disgusting. The communal kitchen was unusable, the toilet and showers were unclean and unusable.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were holes in the walls. Other than this, the room was tidy, clean and the bathroom facilities were fine. I did not use the shared kitchen space during my stay so I have nothing to say about that
Stayed 1 night in May 2021

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were facilities to prepare food but no where to eat your food. Backpackers appear to have been replaced with social housing occupants. Have stayed here a number of years and was very disappointed to see the property has not been maintained over the past year.
Stayed 2 nights in Feb 2021

2/10 Terrible

Bernice

Disliked: Cleanliness, property conditions & facilities

Very poor

If you want to sleep go elsewhere. Very noisy, door slamming yelling all hours of night. Poor security. Only thing positive was bed was comfortable
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
The property is a ghetto. I was nervous even sleeping in the bed. The entire place is absolutely filthy, with little security to your room. Never again will I stay here. I wouldn't even recommend it to my enemies.
Stayed 1 night in Mar 2020

2/10 Terrible

Gustav

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty, poorly maintained

Room was absolutely tiny first of all. Sheets were stained, towels had holes in them. The kitchen was very disappointing, some equipment didn't work at all, some was just extremely worn down. The street outside had some homeless people shouting all evening, and the parking lot had some non-guests occupy spaces. Our key couldn't open the kitchen, so we had to ask the receptionist to open it for us, so we were pretty disappointed when the reception didnt open until 35 minutes after it was supposed to in the morning: it meant that we were locked out of the kitchen with no way of getting to our breakfast foods, which were laying in thr fridge in there.
Stayed 1 night in Mar 2020

4/10 Poor

Christian

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

BARNARD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, fresh and tidy with a good bed and decent shower. Reception was friendly and straight forward. Downsides were that the WiFi barely worked in the room so we just used our mobile data. The shared kitchen was ok but did not have any clean towels to wash our items. The parking spaces were full so we had to park on the road. But overall for the price it was good value
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 8.30pm and despite there being a sign on the door saying reception was open until 9pm the office was locked up, lights out. Luckily there was an emergency number which we rang and the woman who answered directed us to a locked metal box on the ground outside. She gave us the combination and we were able to take out the key to our room. The exterior of the building was quite dilapidated as was the interior of our room. Patched holes in the wall, windows that only opened a few inches 'for security reasons' so the sign said. This was advertised as a 2 bedroom family unit with air conditioning. It was a hot night so we went to turn it on to find it didn't work. We called the woman again and she said that there was a notice on their website to that effect and that they had placed fans in the 'unit'. As it turned out only 2 of the 3 fans were working. We turned on the oven to preheat it to cook dinner and the room filled with acrid smoke and set off the fire alarm. As we couldn't open the windows any further we had to open the door and use one of the fans to blow the smoke out. Suitcases had to be stowed under the beds in the 'bedrooms' as there was no room for them anywhere else. The shower was mouldy and the towels were threadbare. Across the road homeless people were sleeping on the street so it wasn't the best part of town to begin with. Although we had booked and paid for two nights we packed up and moved to another motel the next morning. More like Hotel Ashtray
Stayed 2 nights in Feb 2020

8/10 Good

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for value

Best location clean comfortable bed Great place for value
Stayed 3 nights in Jan 2020