2/10 Terrible
jessica
Traveled with family
May 27, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, this property was in very poor condition. I arrived at 11 PM with my 21-month-old baby and had no other option but to stay the first night. We left the second night because I couldn’t sleep knowing how unsanitary the unit was when we arrived.
I spoke with a manager, and while she tried her best to address the issues, I was genuinely traumatized by the condition of the unit and could not bring myself to stay another night.
The sheets were covered in tiny hairs, and the nightstands were dusty and had more hair on them. The floors were sticky and clearly had not been mopped. The TV remote was filthy and looked like it had never been cleaned.
The pillow covers had visible hair, and the pillows themselves were stained yellow—most likely from saliva—showing they hadn’t been cleaned or replaced in a long time. I had to sleep fully clothed and felt genuinely nauseated. I even placed my sweater over the pillow just to avoid touching it.
The baby crib provided had no mattress—just a hard board—which caused my child to bump his head while lying down. Additionally, when the bed was moved to make space for the crib, a large amount of dust came out from underneath, clearly showing the unit hadn't been properly cleaned.
The air conditioner filters were dirty, and the AC only worked for a few minutes at a time. Since the shower was located right next to the bed and lacked proper ventilation, the humidity made the unit feel even more uncomfortable and likely contributed to
jessica
Stayed 2 nights in May 2025