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4.2 out of 5

"Liked wood floors. Stove didn’t work. Saw small roach Tub was not handicap accessible " More

By a verified traveler on Sun 11 Aug 2019

Hotel Description

Hotel near Rocky Mount Sports Complex in Rocky Mount

In Rocky Mount

You'll find Golden East Crossing Mall and Rocky Mount Mills within 3 miles (5 km) of this hotel. Rocky Mount Sports Complex and Stonewall Manor are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and a convenience store are also provided.

Free Internet, kitchens

The 83 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and MP3 docks. Weekly housekeeping is available.

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$95* Per night/room Jun 7 - Jun 8

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Wheelchair)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Candlewood Suites Rocky Mount ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Candlewood Suites Rocky Mount

Everyone (10) Family (3)
3 out of 5
Liked wood floors. Stove didn’t work. Saw small roach Tub was not handicap accessible

Posted by on Aug 11, 2019

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Comment from Hotel Management

Sep 12, 2019 by MNicholas

Dear Anonymous, Thank you for taking the time to rate your stay with us. We apologize for the inconvenience you experienced during your visit. Our staff and management is available at any time that you are staying to handle any concerns you have while it is our desire to provide a great stay, every time you visit. Our stoves are designed to work on a timer (a safety feature) to avoid a guest leaving the unit on while sleeping or God forbid, while incoherent. We invite you to come back again to give us a chance to provide that great service that we are noted for in our field. Warmest Regards, MNicholas

5 out of 5
Very clean , great stall. Been there many times. They are next to the I95 diner.

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 4, 2019 by MNicholas

Dear Anonymous, Thank you for choosing us and thank you for taking the time to let us know about your stay. We invite you to come back again. Warmest Regards, MNicholas

3 out of 5
Felt like the hotel needed upgrading. The lobby was fine but the room needed cleaning

Posted by on Mar 16, 2019

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Comment from Hotel Management

Mar 18, 2019 by MNicholas

Dear Anonymous, Thank you for choosing our hotel and thank you for taking the time to complete a survey concerning your visit. Our staff and management strive to provide great service to all of our guest everyday. We apologize sincerely for not meeting your expectations. We invite you to come back again so as to show you that your visit was not the norm for our hotel. Warmest Regards, MNicholas

4 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 4, 2019 by MNicholas

Dear Anonymous, Thank you for taking the time to rate your stay with us. We invite you to come back again. Warmest Regards, MNicholas

4 out of 5

Posted by on Feb 8, 2019

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Comment from Hotel Management

Apr 4, 2019 by MNicholas

Dear Anonymous, Thank you for taking time out of your travel schedule to rate your stay with us. We invite you to come back again. Warmest Regards, MNicholas

5 out of 5
First time here.... will certainly stay again. Thanks

Posted by on Jan 13, 2019

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Comment from Hotel Management

Jan 15, 2019 by MNicholas

Dear Anonymous, Thank you for choosing our hotel and thank you for taking the time to let us know about your visit. We look forward to your staying with us again. Warmest Regards, MNicholas

5 out of 5
Close to rt.95 and Every comfort. Loved the bed and linens.

Posted by , from Lake city Florida on Nov 2, 2018

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Comment from Hotel Management

Nov 5, 2018 by MNicholas

Dear Joanna, Thank you for taking the time to complete a review of your stay at the Candlewood Suites. We appreciate feedback from our guests as it lets us know how we fared during their visit to our hotel. We invite you to come back to stay with us again. Thank you for choosing us. Warmest Regards, MNicholas

5 out of 5
A nice convenient overnight; diner across the Parking lot was good

Posted by on Nov 25, 2017

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Comment from Hotel Management

Nov 29, 2017 by MNicholas

Dear Anonymous, Thank you for taking the time out of your busy travel schedule to let us know how we fared during your visit. We hope that you will come back to visit us again soon. Warmest Regards, MNicholas

2 out of 5

Passing Through

Tired rooms, furnishings stained, bathroom cleanliness was marginal. We would not stay at this property again.

Posted by , from Florida on Nov 12, 2017

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Comment from Hotel Management

Nov 15, 2017 by MNicholas

Dear David, Thank you for taking the time out of your busy travel schedule to let us know how we fared during your visit to our hotel. Our staff and management use reviews to determine what we need to do to improve our guests' experiences. We also use the reviews as a tool for training. We deeply regret that we did not meet your expectations and are sincerely apologetic for the inconveniences you experienced during your stay. We hope that you will give us another chance to wow you with our service, as this is not the normal appearances that we exemplify at our hotel. We look forward to having you visit again. Warmest Regards, MNicholas

4 out of 5

Nice hotel close to I/95

Very friendly staff. Room was clean and bed was comfortable.

Posted by , from camano island, wa on Jul 12, 2017

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About the Candlewood Suites Rocky Mount

Location 688 English Rd, Rocky Mount, NC 27804

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. A seasonal outdoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites Rocky Mount. Free self parking is available. This Rocky Mount hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Raleigh, NC (RDU-Raleigh - Durham Intl.) (105.6 km / 65.6 mi)
  • Train station: Rocky Mount Station (9.2 km / 5.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites Rocky Mount offers 83 air-conditioned accommodations with MP3 docking stations and DVD players. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rocky Mount hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per night
  • Weight limit: 80 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Hotel ROCKY MOUNT
  • Candlewood Suites ROCKY MOUNT
  • Candlewood Suites Rocky Mount Hotel Rocky Mount
  • Candlewood Suites Rocky Mount Hotel
  • Candlewood Suites Rocky Mount Hotel
  • Candlewood Suites Rocky Mount Rocky Mount
  • Candlewood Suites Rocky Mount Hotel Rocky Mount

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 8 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.