Santa Cruz Inn Riverside

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are not available
• Staff temperature checks are conducted regularly
• Masks are compulsory at the property
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is not available
• Commonly-touched surfaces are cleaned with disinfectant
• Reservation is not required for facilities onsite
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Property follows sanitization practices of SafeStay (AHLA - USA)
• Protective clothing is available to guests
• Masks are available to guests
• Mobile key entry is not available
• Food service not has not been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Staffed front desk
• Guests are not provided with hand sanitizer
• Social distancing measures are in place
• Contactless check-in is not available
• No rollaway/extra beds available
• No cribs (infant beds) available
• No elevators
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are not available
• Debit cards
• Gap period enforced between guest stays - 48 hours