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4.2 out of 5

"My room was spacious, clean and had a partial ocean view which was beautiful. The hotel is conveniently located across from the beach. The metro is ab ... " More

By a verified traveler on Tue 18 Feb 2020

Hotel Description

4-star beach hotel near Copacabana Beach

On boardwalk

At this Copacabana hotel, you'll be well placed to visit Avenida Atlantica and Copacabana Beach, both within a 5-minute walk. Copacabana Fort and Ipanema Beach are also within 3 miles (5 km).

Fun at the beach

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. There's a fitness center on site, and a 24-hour front desk and a rooftop terrace are also provided.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 233 guestrooms offer free WiFi and 24-hour room service. Minibars, hair dryers, and safes are also available.

Quarto Casal Standard Sem Vista

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$103* Per night/room Mar 4 - Mar 5

Quarto Twin Standard Sem Vista

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite Executiva Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite Junior Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Windsor Excelsior Hotel ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Windsor Excelsior Hotel

Everyone (2) Family (2)
5 out of 5
My room was spacious, clean and had a partial ocean view which was beautiful. The hotel is conveniently located across from the beach. The metro is about 9 minutes away. Breakfast is included and they have a complimentary shuttle to the airport. The pool is on the roof is small but nice with a roof top view of Copacabana beach. There's a bar near the pool and another one in the hotel lobby. The staff was very helpful and courteous. I would definitely recommend staying here.

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 19, 2020 by Charles Agostinho

Dear guest, It was a pleasure to have you in our hotel as our guests. We are really happy to see you had a wonderful time with us. Thank You very much for your kindly words about our services. Sincerely Yours, Charles Agostinho Hospitality Manager

5 out of 5
very centric. water pressure form the shower is good.

Posted by , from los ángeles on Dec 11, 2019

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Comment from Hotel Management

Dec 11, 2019 by Charles Agostinho

Dear guest, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. We look forward to seeing you again. Regards, Charles Agostinho Hospitality Manager

3 out of 5
I like the helpfulness of the staff in the front desk. Great breakfast but other meals the menu was not to my liking. The view from the roof and pool area was spectacular especially at sunset.The rooms are not kept in good condition and you can notice deterioration. The room maid was terrible and very slow. The floors are not carpeted and they looked and where not clean during my stay. The elevators where not the best. The location of the hotel is good across from the promenade and the ocean but not too many interesting restaurant to have a good dinner.I will not stay there if I return to Rio de Janeiro.

Posted by on Mar 3, 2019

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Comment from Hotel Management

Mar 4, 2019 by Charles Agostinho

Dear guest, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly, Charles Agostinho Hospitality Manager

3 out of 5
The staff is very kind and courteous, but the floor in my room was very dirty. I requested a better cleaning but it was in the 2nd day that they did it. I'd sneezed a lot and I'd woke up coughing and with discomfort in my throat. I was very disappointed. In general the hotel need to change the furniture. They are old and dirty.

Posted by on Mar 1, 2019

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Comment from Hotel Management

Mar 2, 2019 by Charles Agostinho

Dear guest, Thank you for coming to leave your experience in staying at Windsor Excelsior Hotel. We undertand your considerations and it's very important for us to verify where we can improve to maintain service excellence. We look forwards to see you back in Rio. Kind regards, Charles Agostinho Hospitality Manager

4 out of 5

great location

Pros: location
Cons: chemical smell from cleaning agent.
Location: beach, beach, beach and shopping
great location across from beach. Accommodating staff, nice, comfortable rooms with safe

Posted by , from california on Apr 24, 2015

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Comment from Hotel Management

Feb 27, 2016 by Charles Agostinho

Dear Mrs Ellen, Thank you for choosing the Windsor Excelsior to stay in this wonderful city! I am very happy that our services have pleased. Greetings, Charles

5 out of 5

Most excellent breakfast

Pros: Free breakfast, Close restaurants
The room was a bit small... but the wonderful staff and phenomenal breakfast buffet totally made up for it! Afterall, we really only slept there - who spends time in the hotel when you are in Rio - too much else to do! I would absolutely return here!

Posted by on Apr 25, 2012

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Comment from Hotel Management

Feb 27, 2016 by Charles Agostinho

Dear Debal, Thank you for choosing the Windsor Excelsior to stay in this wonderful city! I am very happy that our services have pleased. Especially happy for your compliment to our staff. We work with pleasure in serving. I hope you brought good memories of my city. Greetings, Charles Agostinho

4 out of 5

Nice view of copacabana beach from this hotel, but additional charge!

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
I Changed room, because bad Scinery. Other things are all good.

Posted by , from South Korea on Dec 16, 2011

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4 out of 5

Staff friendly and helpful, good breakfast buffet

Pros: Free breakfast
Cons: No free Internet
Hotel staff were friendly and helpful with arranging tour and safety tips. Good breakfast buffet with many choices. Good location for Copacabana Beach, but needed to take taxi to Ipanema and Leblon Beaches which are nicer and offer more restaurant and shopping options. Good value for the price.

Posted by , from Windham, Maine on Oct 7, 2011

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3 out of 5

Great view! Very Good breakfast!!

Pros: Free breakfast, Close restaurants
Location and service is very good. The breakfast was great.

Posted by , from San Juan on Feb 7, 2011

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4 out of 5

I definitely would stay there again!

Pool is very nice, the rooms are very clean, breakfast buffet is fairly decent, courteous and friendly staff. It is conveniently located to Copacabana beach, Christ Redeemer, Sugarloaf, restaurants, shopping centers, etc. Also, the price is very reasonable. The only reason I don?t give 5 stars it?s because is a little bit noise (or probably were the next door people) aside from this, I definitely would stay there again.

Posted by on Aug 4, 2008

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Property Features

Windsor Excelsior Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Windsor Excelsior Hotel. This 4-star Rio de Janeiro hotel is smoke free.

  • 1 building
  • 233 guestrooms or units
  • 12 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Rio de Janeiro (GIG-Galeao - Antonio Carlos Jobim Intl.) (25.3 km / 15.7 mi)
  • Train station: Rio de Janeiro Central Station (9.3 km / 5.8 mi)
  • Metro station: Cardeal Arcoverde Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Windsor Excelsior Hotel offers 233 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Rio de Janeiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Onsite venue - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 2:00 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Debit cards not accepted

Hotel Names

  • Excelsior Windsor
  • Hotel Windsor Excelsior
  • Windsor Excelsior
  • Windsor Excelsior Hotel
  • Windsor Excelsior Hotel Rio de Janeiro
  • Windsor Excelsior Rio de Janeiro
  • Windsor Excelsior Hotel Rio De Janeiro, Brazil
  • Windsor Excelsior Hotel Hotel
  • Windsor Excelsior Hotel Rio de Janeiro
  • Windsor Excelsior Hotel Hotel Rio de Janeiro

You should know

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels from Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Rio-de-Janeiro-Hotels-Windsor-Excelsior-Hotel.h43999-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.