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Windsor Excelsior Hotel

4-star property
Avenida Atlantica 1800, Rio de Janeiro, RJ 1-855-201-7819
4.0 out of 5
Very good!
See all 4 travelocity Reviews

"My room was spacious, clean and had a partial ocean view which was beautiful. The hotel is conveniently located across from the beach. The metro is ab ... " More

By a verified traveler on Tue 18 Feb 2020

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Hotel Description

4-star beach hotel with outdoor pool

On boardwalk

At this Copacabana hotel, you'll be within a 5-minute walk of Avenida Atlantica and Copacabana Beach. Rua Barata Ribeiro and Praia do Leme are also within half a mile (1 km).

Fun at the beach

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the gym, bar/lounge, and rooftop terrace.

Free WiFi, flat-screen TVs

The 233 soundproofed guestrooms offer free WiFi and minibars. Flat-screen TVs come with cable channels, and other amenities include room service and hair dryers.

Standard Twin Room (No special view)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$67* Per night/room Oct 28 - Oct 29

Suite Executiva Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite Junior Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room (No Special view)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Windsor Excelsior Hotel ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Windsor Excelsior Hotel

Everyone (1) Family (2)
5 out of 5
My room was spacious, clean and had a partial ocean view which was beautiful. The hotel is conveniently located across from the beach. The metro is about 9 minutes away. Breakfast is included and they have a complimentary shuttle to the airport. The pool is on the roof is small but nice with a roof top view of Copacabana beach. There's a bar near the pool and another one in the hotel lobby. The staff was very helpful and courteous. I would definitely recommend staying here.

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 19, 2020 by Charles Agostinho

Dear guest, It was a pleasure to have you in our hotel as our guests. We are really happy to see you had a wonderful time with us. Thank You very much for your kindly words about our services. Sincerely Yours, Charles Agostinho Hospitality Manager

5 out of 5
very centric. water pressure form the shower is good.

Posted by , from los ángeles on Dec 11, 2019

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Comment from Hotel Management

Dec 11, 2019 by Charles Agostinho

Dear guest, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. We look forward to seeing you again. Regards, Charles Agostinho Hospitality Manager

3 out of 5
I like the helpfulness of the staff in the front desk. Great breakfast but other meals the menu was not to my liking. The view from the roof and pool area was spectacular especially at sunset.The rooms are not kept in good condition and you can notice deterioration. The room maid was terrible and very slow. The floors are not carpeted and they looked and where not clean during my stay. The elevators where not the best. The location of the hotel is good across from the promenade and the ocean but not too many interesting restaurant to have a good dinner.I will not stay there if I return to Rio de Janeiro.

Posted by on Mar 3, 2019

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Comment from Hotel Management

Mar 4, 2019 by Charles Agostinho

Dear guest, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly, Charles Agostinho Hospitality Manager

3 out of 5
The staff is very kind and courteous, but the floor in my room was very dirty. I requested a better cleaning but it was in the 2nd day that they did it. I'd sneezed a lot and I'd woke up coughing and with discomfort in my throat. I was very disappointed. In general the hotel need to change the furniture. They are old and dirty.

Posted by on Mar 1, 2019

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Comment from Hotel Management

Mar 2, 2019 by Charles Agostinho

Dear guest, Thank you for coming to leave your experience in staying at Windsor Excelsior Hotel. We undertand your considerations and it's very important for us to verify where we can improve to maintain service excellence. We look forwards to see you back in Rio. Kind regards, Charles Agostinho Hospitality Manager

About the Windsor Excelsior Hotel

Location Avenida Atlantica 1800, Rio de Janeiro, RJ 22021-001

Property Features

Windsor Excelsior Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite business center. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Windsor Excelsior Hotel. This 4-star Rio de Janeiro hotel is smoke free.

  • 1 building
  • 233 guestrooms or units
  • 12 levels
  • Built in 2000
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Rio de Janeiro Central Station (9.2 km / 5.7 mi)
  • Metro station: Cardeal Arcoverde Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Windsor Excelsior Hotel offers 233 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Onsite venue - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between BRL 60 and BRL 75 for adults, BRL 60 and BRL 75 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Windsor
  • Hotel Windsor Excelsior
  • Windsor Excelsior
  • Windsor Excelsior Hotel
  • Windsor Excelsior Hotel Rio de Janeiro
  • Windsor Excelsior Rio de Janeiro
  • Windsor Excelsior Hotel Rio De Janeiro, Brazil
  • Windsor Excelsior Hotel Hotel
  • Windsor Excelsior Hotel Rio de Janeiro
  • Windsor Excelsior Hotel Hotel Rio de Janeiro

You should know

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.