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The Westin Reston Heights

4-star property
11750 Sunrise Valley Dr, Reston, VA 1-855-201-7819

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4.4 out of 5
Excellent!
See all 18 Travelocity Reviews

"Nice place with very helpful staff. Will go back there " More

By a verified traveler on Tue 03 Sep 2019

Points Of Interest

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Hotel Description

4-star hotel near Reston Town Center

In suburbs

You'll be within half a mile (1 km) of Reston National Golf Course and 2 miles (3 km) of Reston Town Center with a stay here. Learning Tree Reston and The Spectrum are also within 2 miles (3 km).

Free shuttle, parking

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Free Internet, LCD TVs

The 191 guestrooms offer free WiFi and free wired Internet, LCD TVs with digital channels, and room service. Coffee/tea makers, hair dryers, and laptop-compatible safes are also available.

Executive Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Westin, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Westin Reston Heights ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Reston Heights

Everyone (12) Family (1)
5 out of 5
Nice place with very helpful staff. Will go back there

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 4, 2019 by Gabrielle

Thank you for staying with us. We're so glad to hear you had a pleasant stay at our property. Thank you for your feedback and we look forward to seeing you again!

4 out of 5

Posted by on May 1, 2019

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Comment from Hotel Management

May 3, 2019 by FD

Thank you for sharing your feedback. We are happy to hear that you enjoyed your overall experience. We look forward to welcoming you for your next stay at our hotel should your travels bring you back to Reston!

5 out of 5

Posted by on Mar 30, 2019

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Comment from Hotel Management

Mar 30, 2019 by Gabrielle

Thank you for staying with us. We appreciate your feedback!

5 out of 5

Very Nice Stay

Pros: the bed was very comfortable, the best I've slept in for awhile.
Cons: Food service.
Location: I had a doctor appointment nearby, so it provided convenience for that.
I thought the room I was in was very nice and comfortable. It was designed well and provided all the comforts needed.

Posted by , from Oregon on May 20, 2018

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Comment from Hotel Management

May 21, 2018 by Julie W

Good Afternoon, Thank you for taking the time to provide feedback. I am glad to hear you enjoyed your stay with us. We hope to have you back again soon! Warm Regards, Julie Welch Front Desk Manager

2 out of 5

Not What We Paid For

Pros: Nice location, good parking, and free WiFi even though they did not advertise it.
Cons: Give people the service they paid for.
Location: Near Washington D.C. and historical sites in Virginia.
We booked two rooms more than three months in advance. Each room was advertised as having two queen beds. We requested one room to have a single king bed. What we got was one room with a single king bed and the second room, also with a single king bed, but it was a handicapped room. The only change we were offered was to add a roll-away (twin size) bed to the first room. This was better than sleeping on a sofa bed, but in no way equivalent to a queen size bed. The handicapped room was a "handicap" for normal people because the mirrors were very short, and there was effectively no space in the closet to hang clothes. Sleeping accommodations are the fundamental purpose of a hotel - Westin failed us completely.

Posted by , from California on May 29, 2017

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5 out of 5

Great hotel near a lot of restaurants. Great plac

Had a problem with billing. Our breakfast was included in our stay. We were charged for breakfast. Still working on getting the proper refund.

Posted by , from PA on May 21, 2017

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3 out of 5

Bad location and more

This was supposed to be one of the "nicer" hotels. However, it was in a bad location behind another building, so it was hard when we called for a cab service. They could not find the hotel. Also, the hotel has a free shuttle service but when we called for the shuttle to pick us up we were told a specific time and it never showed up. When we called the hotel to see where they were they said the shuttle came and no one was there (we arrived 10 minutes early to the location to make sure we did not miss shuttle). We were told by the front desk that our only option was to call a cab. Meanwhile, we had been sitting there for 20 minutes waiting for the shuttle. Hotel breakfast was very expensive and not that good. Refrigerator in room did not work. Outlet next to bed did not work. When calling for room service I could not get through on the phone in the room. I had to call from my cell phone to only get put on hold.

Posted by , from Reston, VA on Apr 10, 2017

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5 out of 5

Great. Very close to metro station

Very nice and restaurant inside had great food Exelent security system in the elevators, had to use the key to use elevator.

Posted by , from palmyra PA on Apr 10, 2017

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5 out of 5

Convention Weekend

Room was lovely. Convenient to my venue. Restaurant very nice but no breakfast except for room service.

Posted by on Feb 22, 2017

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5 out of 5
Pros: Hotel was clean, beds were comfortable. Free parking.
I was a little worried after I booked, Travelocity mentioned a mandatory $30/person fee for breakfast, in my case that would have been an extra $240 for our 2 night stay, fortunately, we were not charged any additional fees other than what I paid on-line to book.

Posted by on Aug 24, 2016

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About the The Westin Reston Heights

Location 11750 Sunrise Valley Dr, Reston, VA 20191

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 1015 square feet (94 square meters) and includes conference space. A terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly The Westin Reston Heights. Free self parking is available. This 4-star Reston hotel is smoke free.

  • 1 building
  • 191 guestrooms or units
  • 8 levels
  • 1015 sq ft of conference space
  • 94 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Washington Dulles Intl. Airport (IAD) (11 km / 6.8 mi)
  • Property shuttles: Free area shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

The Westin Reston Heights offers 191 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, and hair dryers. This Reston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

The Westin Reston Heights has a restaurant serving breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Pet fee: USD 50 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reston Heights
  • Reston Westin
  • Westin Heights
  • Westin Heights Hotel
  • Westin Heights Hotel Reston
  • Westin Heights Reston
  • Westin Reston
  • Westin Reston Heights
  • Westin Reston Heights Hotel Reston
  • Westin Reston Heights Hotel
  • Reston Westin
  • The Westin Reston Heights Hotel
  • The Westin Reston Heights Reston
  • The Westin Reston Heights Hotel Reston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.