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4.2 out of 5

"Staffs were friendly, helpful . It was comfortable and quiet environment. Recommend everyone to stay here. " More

By a verified traveler on Tue 10 Sep 2019

Hotel Description

3.5-star hotel near Reston Hospital Center

Near the airport

You'll be within 3 miles (5 km) of Reston Hospital Center and 6 miles (10 km) of Reston Town Center with a stay here. National Air and Space Museum Steven F. Udvar-Hazy Center is within 6 miles (10 km) and Ashburn Ice House is within 9 miles (15 km).

Renovated in 2016

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Free self parking, a coffee shop, and a snack bar/deli are also offered.

Free WiFi, comfy beds

The 324 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and room service.

Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$79* Per night/room Jul 17 - Jul 18

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Dulles Airport ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Dulles Airport

Everyone (6)
4 out of 5

Posted by on Sep 29, 2019

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5 out of 5
Staffs were friendly, helpful . It was comfortable and quiet environment. Recommend everyone to stay here.

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 10, 2019 by Hotel Staff

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and found the service welcoming and the atmosphere inviting. Positive feedback such as yours, is something our staff works hard to achieve. Thank you again for your business and recommendation. We hope you will visit us again.

3 out of 5
Room (specifically the bathroom) could have been a little cleaner. There was a snafu at check-in; they were not able to make keys for the rooms so we had to wait to get into our rooms

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 5, 2019 by Hotel Staff

Thank you for your feedback regarding your recent visit at our hotel. We apologize for the temporary inconvenience you had upon arrival, we worked as quickly as possible to have the keys made for guests waiting and appreciate your patience while the equipment was reset. We value your comments and welcome the opportunity to serve you again.

5 out of 5

Posted by on May 13, 2019

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2 out of 5

You got what you paid for

I booked hotel because the attractive rate. when we arrived hotel, the parking lot was completed full. I was told there was a party going on, I can just park car anywhere within the facility. the issue is we drover around the facility almost half hour, until one kitchen staff pull out his car. The lobby has very strong spice smell. Seems the hotel was overbooked. The room I booked was not available, they updated me to a suite room . The room is big and clean.

Posted by on May 28, 2018

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Comment from Hotel Management

Jun 3, 2018 by Hotel Staff

Thank you for taking the time to share this with us. On your stay we had a large event causing our lot to fill early and quickly, this is not the case a majority of the time and regret the inconvenience this caused you and many guests. We offer valet parking for a small fee. I understand the fragrance from the catered event was a lot when you checked in, this dissipated quickly. I am sorry that the requested room was not available, we did not want to place you with the group and felt it was best and our pleasure to do so; upgrade you to a more enjoyable and quieter area. We are sorry this experience was not our personal best and do hope you stay again so we can exceed your expectations.

5 out of 5

Very nice stay

It was very relaxing. We only stayed one night before our trip to Miami beach. I will definitely come back.

Posted by , from Richmond, VA on Jun 27, 2017

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Comment from Hotel Management

Jun 30, 2017 by Hotel Staff

Thank you for being our guest for the evening. We are delighted to hear you had a relaxing stay and you will return when your travels bring you back through the area.

5 out of 5

Great Hospitality

My stay at the Crown Plaza was excellent. The room was very clean and quiet. The front desk staff super friendly and helpfull and the (24/7 & every half hour) airport shuttle made it very convenient for me to catch a super early flight.

Posted by , from London, UK on Jun 5, 2013

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5 out of 5

The hotel was just what I had asked for and more!

Pros: Free Internet, Quiet
Everything went as planned, and everyone was most accommodating. I rented one of the board rooms for an all-day meeting, and it was set up exactly as I had hoped it would be (thanks to Tim!) with my name on the door - so very easy to locate! I ate at Hooligan's Restaurant all of my meals, and they were outstanding - excellent staff and food!

Posted by , from Grand Rapids, MI, USA on Oct 12, 2012

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5 out of 5

Nice Hotel, Good Location, Fair Value

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
One of my favorite hotels in the Herndon, VA area. Very clean and comfortable. Easy access to toll road. Shopping and restaurants in walking distance. Rooms just a little on the small side, but no real complaints.

Posted by on Apr 13, 2011

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5 out of 5

Clean and comfortable! Just what I Like.

Pros: Close restaurants, Free Internet, Quiet, fitness center, indoor pool
Free wireless, fitness center and pool make the stay enjoyable. Also like the ability to walk to several different restaurants in varying price ranges along with shopping and movie theaters.

Posted by , from Jupiter, FL on Feb 11, 2011

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About the Crowne Plaza Dulles Airport

Location 2200 Centreville Rd, Herndon, VA 20170

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9236 square feet (858 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Crowne Plaza Dulles Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. A complete renovation of Crowne Plaza Dulles Airport was completed in March 2016. This 3.5-star Herndon hotel is smoke free.

  • 324 guestrooms or units
  • 7 levels
  • 2 buildings
  • 9236 sq ft of conference space
  • 858 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Washington Dulles Intl. Airport (IAD) (5.6 km / 3.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; valet parking and extended parking available for a surcharge

Room Amenities

Crowne Plaza Dulles Airport offers 324 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Herndon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Houlihans - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Marketplace - This café specializes in American cuisine. Open 24 hours. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.95 per person (approximately)
  • Valet parking fee: USD 10.00 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Dulles Airport
  • Crowne Plaza Hotel Dulles Airport
  • Dulles Airport Crowne Plaza
  • Crowne Plaza Herndon
  • Crowne Plaza Hotel Herndon
  • Crowne Plaza Dulles Airport Hotel
  • Crowne Plaza Dulles Herndon
  • Crowne Plaza Dulles Airport Hotel
  • Crowne Plaza Dulles Airport Herndon
  • Crowne Plaza Dulles Airport Hotel Herndon

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.