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Crowne Plaza Dulles Airport, an IHG Hotel

3.5-star property
2200 Centreville Rd, Herndon, VA 1-855-201-7819
4.2 out of 5
Very good!
See all 18 travelocity Reviews

"This hotel is always clean and the people so polite and professional. It is also very convenient to Dulles. I love this hotel. " More

By a verified traveler on Sat 06 Mar 2021

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Hotel Description

3.5-star hotel near Reston Hospital Center

Near the airport

You'll be within 3 miles (5 km) of Reston Hospital Center and 6 miles (10 km) of Reston Town Center with a stay here. Steven F. Udvar-Hazy Center is within 6 miles (10 km) and Ashburn Ice House is within 9 miles (15 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Free self parking, a coffee shop, and a snack bar/deli are also offered.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$120* Per night/room Jun 30 - Jul 1

Standard Room, 2 Double Beds, Accessible (Comm, Roll Shwr)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (Central Building)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Dulles Airport, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Dulles Airport, an IHG Hotel

Everyone (9)
4 out of 5

Posted by , from ALEXANDRIA on Jan 25, 2023

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Comment from Hotel Management

Mar 6, 2023 by GM

Dear Thomas,Thank you for sharing the awesome rating of your experience, and please visit us again.Best,Mike McCarthyGeneral Manager

5 out of 5

Posted by on Jan 1, 2023

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5 out of 5
This hotel is always clean and the people so polite and professional. It is also very convenient to Dulles. I love this hotel.

Posted by on Mar 6, 2021

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4 out of 5

Posted by on Sep 29, 2019

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5 out of 5
Staffs were friendly, helpful . It was comfortable and quiet environment. Recommend everyone to stay here.

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 10, 2019 by Hotel Staff

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and found the service welcoming and the atmosphere inviting. Positive feedback such as yours, is something our staff works hard to achieve. Thank you again for your business and recommendation. We hope you will visit us again.

3 out of 5
Room (specifically the bathroom) could have been a little cleaner. There was a snafu at check-in; they were not able to make keys for the rooms so we had to wait to get into our rooms

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 5, 2019 by Hotel Staff

Thank you for your feedback regarding your recent visit at our hotel. We apologize for the temporary inconvenience you had upon arrival, we worked as quickly as possible to have the keys made for guests waiting and appreciate your patience while the equipment was reset. We value your comments and welcome the opportunity to serve you again.

5 out of 5

Posted by on May 13, 2019

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2 out of 5

You got what you paid for

I booked hotel because the attractive rate. when we arrived hotel, the parking lot was completed full. I was told there was a party going on, I can just park car anywhere within the facility. the issue is we drover around the facility almost half hour, until one kitchen staff pull out his car. The lobby has very strong spice smell. Seems the hotel was overbooked. The room I booked was not available, they updated me to a suite room . The room is big and clean.

Posted by on May 28, 2018

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Comment from Hotel Management

Jun 3, 2018 by Hotel Staff

Thank you for taking the time to share this with us. On your stay we had a large event causing our lot to fill early and quickly, this is not the case a majority of the time and regret the inconvenience this caused you and many guests. We offer valet parking for a small fee. I understand the fragrance from the catered event was a lot when you checked in, this dissipated quickly. I am sorry that the requested room was not available, we did not want to place you with the group and felt it was best and our pleasure to do so; upgrade you to a more enjoyable and quieter area. We are sorry this experience was not our personal best and do hope you stay again so we can exceed your expectations.

5 out of 5

Very nice stay

It was very relaxing. We only stayed one night before our trip to Miami beach. I will definitely come back.

Posted by , from Richmond, VA on Jun 27, 2017

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Comment from Hotel Management

Jun 30, 2017 by Hotel Staff

Thank you for being our guest for the evening. We are delighted to hear you had a relaxing stay and you will return when your travels bring you back through the area.

5 out of 5

Great Hospitality

My stay at the Crown Plaza was excellent. The room was very clean and quiet. The front desk staff super friendly and helpfull and the (24/7 & every half hour) airport shuttle made it very convenient for me to catch a super early flight.

Posted by , from London, UK on Jun 5, 2013

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About the Crowne Plaza Dulles Airport, an IHG Hotel

Location 2200 Centreville Rd, Herndon, VA 20170

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9236 square feet (858 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Crowne Plaza Dulles Airport, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3.5-star Herndon hotel is smoke free.

  • 324 guestrooms or units
  • 7 levels
  • 2 buildings
  • 9236 sq ft of conference space
  • 858 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; valet parking and extended parking available for a surcharge

Room Amenities

Crowne Plaza Dulles Airport, an IHG Hotel offers 324 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Herndon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Houlihans - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Marketplace - This café specializes in American cuisine. Open 24 hours. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.95 per person
  • Valet parking fee: USD 10.00 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Dulles Airport
  • Crowne Plaza Hotel Dulles Airport
  • Dulles Airport Crowne Plaza
  • Crowne Plaza Herndon
  • Crowne Plaza Hotel Herndon
  • Crowne Plaza Dulles Airport Hotel

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.